Regan & Son HVAC, Plumbing, & Electric

Reviews

• GT

  Ginger Tuck

  Apr 25, 2026
  5.0
  They have always done a great job for us.
• AP

  Amber Pridgen

  Apr 18, 2026
  5.0
  When I called about having trouble with our AC, Caleb was here within an hour. He was very professional, friendly and addressed the problem and had it fixed in no time.
• RW

  Ryan Woelfel

  Apr 2, 2026
  2.0
  I have used Reagan and Sons consistently for the 4 years Ive lived in Roxboro. Their service technicians are always top notch and professional and Ive been a loyal customer and always pleased...until recently. I needed their services when both heaters in my house went out and they were quick to do the repair. Unfortunately, just after the repair, due to cancer grant funding being cut nationwide, I became unemployed and although I had paid the invoice, my bank blocked the payment citing suspicious activity. I corrected this issue w/ the bank, but unfortunately by the time the correction was made, funds were no longer available. I explained this situation to them, indicating i could and would make payments, but unfortunately, I wouldn't be able to make the payment in full at one time. I never heard a response from them, but still paid 1/3 of the invoice. I recently contacted them to make a repair to the compressor fan on one of my AC units as temps are rising and I have a 1.5 yr old at the home. I explained the situation again, indicating I could pay for the repairs in full on day of service, in addition to another 1/3 of the previous invoice I was still past due on. I was told I needed to pay the full ($2300) invoice and the coat of the repair prior to them coming out. I completely understand I was in default of payment, but I had explained the situation l was in and had made payments towards the prior balance, but none of that mattered. I think for a small business, that should be community focused, they should have worked w/ me, as I've been a loyal customer for 4 yrs and have always paid on-time at the time of service; however, this one time situation had me in dire times and it would have been nice and expected if they had worked w/ me, but they were unwilling. I have since reached out to another local provider and hope they treat loyal customers better when unforeseen unexpected circumstances happen.
• PC

  Pamela Croom

  Mar 23, 2026
  5.0
  Justin was repectful and polite. He explain what needed to be done to fix my AC amd provided greta feesbaxk to prevent future issues. Came out within a 24 hr turn around. Highly recommendws Reagan and Sons.
• KS

  Kaitlyn Salguero

  Mar 23, 2026
  5.0
  We’ve used Regan and Sons several times for minor repairs, but today they replaced our downstairs unit. Amazing service from the initial consultation all the way to the install. They’re so fast and do an amazing job. So thankful to have them serving our community.

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