Regan & Son HVAC, Plumbing, & Electric

4.9
451 reviews

About

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The local HVAC, plumbing, and electric contractor of choice since 1981, Regan & Son is a family-operated company spanning three generations. As community-minded residents of the Roxboro region and surrounding areas, we take your comfort personally. We tailor our comprehensive home solutions, including HVAC, plumbing, and electrical services, to meet your individual needs.

Location

Regan & Son HVAC, Plumbing, & Electric
226 Depot Street, Roxboro, NC
27573, United States

Hours

Reviews

4.9
451 reviews
5 stars
432
4 stars
10
3 stars
1
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, friendliness, and responsiveness of the staff, highlighting their willingness to go above and beyond.

Timeliness

Several reviews noted prompt service and quick response times, with many technicians arriving the same day to address issues.

Quality of Work

Customers consistently reported satisfaction with the quality of work performed, including thorough diagnostics and effective repairs.

Affordability

Regan and Son were frequently recognized for their competitive pricing, often being the lowest quote among competitors.

Communication

Customers appreciated clear communication throughout the service process, including updates on repairs and explanations of issues.
  • AM
    angela montgomery
    3 days ago
    5.0
    Fast and friendly service. Reasonable price.
  • RG
    Richard Galowitch
    Nov 14, 2025
    5.0
    I have used Regan and Son for our plumbing and HVAC needs since moving to Roxboro since 2019. The technicians are extremely knowledgeable and courteous. Definitively should be a go to for your home system repairs.
  • HB
    Howard Burchette
    Nov 10, 2025
    1.0
    I had a disappointing experience with Regan and Son regarding an HVAC issue at my rental property in Roxboro, NC. When my tenant reported that there was no heat, I called Regan and Son for help. They charged me $115 just for the service call, which felt excessive given the circumstances. They provided me with three estimates: the first was to fix the HVAC system for around $4,000, the second was to replace it for about $6,000, and the third was for a more expensive model at around $8,000. Given these high quotes, I decided to seek a second opinion. The other HVAC company was able to identify and replace a part that Regan and Son didn’t even mention, and they fixed the unit for just $1,200. This stark difference in pricing and the fact that Regan and Son failed to accurately diagnose the problem raises serious concerns about their competency. I reached out to Regan and Son to discuss their inflated estimates and questioned their ability to properly diagnose issues. Based on this experience, I am hesitant to trust their services in the future. I can’t recommend Regan and Son, as I fear others may face similar overcharges and unnecessary replacement suggestions.
  • LL
    Lori
    Oct 29, 2025
    5.0
    Awesome office staff, Lisa! Caleb restored heat to my rental house for my tenants, so very thankful, for the cold weather had set in
  • RR
    Robert Riggs
    Oct 28, 2025
    1.0
    Was supposed to meet at 10:30, but at 11:05 they were a no show, after calling them I found out they went to Chapel Hill instead and just chose not to let us know. Very poor business practice.

Frequently Asked Questions About Regan & Son HVAC, Plumbing, & Electric

What types of home services does Regan & Son HVAC, Plumbing, & Electric provide?

Regan & Son offers comprehensive home solutions including HVAC, plumbing, and electrical services tailored to individual needs.

Since when has Regan & Son been operating and what is its ownership structure?

Regan & Son has been family owned and operated since 1981, spanning three generations.