Question 1

Are your contractors licensed and insured?

Accepted Answer

Our team of Genius contractors is fully licensed and insured. We believe in not just meeting, but exceeding industry standards, which is why our company holds the highest level of certifications in the home improvement industry. When you choose Home Genius Exteriors, you can be sure that your home improvement project is in the hands of skilled professionals who are committed to delivering top-notch results, every single time.

Question 2

What does it mean to be an Owens Corning Platinum Preferred Contractor?

Accepted Answer

Our Owens Corning Platinum Preferred Contractor certification, an honor reserved for the top 0.03% of contractors in the nation, allows us to offer exclusive platinum lifetime warranties to our roofing customers. The extensive training involved in this certification also ensures that our team has the product knowledge and experience to deliver superior craftsmanship with every installation.

Question 3

What type of warranties do you offer?

Accepted Answer

We are proud to offer the most comprehensive warranties in the home improvement industry. Our top certifications, earned from our manufacturing partners through extensive product training, grant our customers access to exclusive warranties that cover both labor and materials. When you work with Home Genius Exteriors, your peace of mind is guaranteed.

Question 4

Do you offer financing options?

Accepted Answer

Yes, we’re pleased to offer a range of financing options through our trusted industry partners and reputable financial institutions. Whether you’re looking for flexible payment plans or competitive interest rates, we’ve got you covered.

Question 5

How long will it take to complete my project?

Accepted Answer

Every project is different, but our standard of care stays the same. We’ll work with you to schedule the perfect day for installation, arrive promptly, and complete the work within the time allotted on your original quote. Many of our installations are done within one business day!

Question 6

How long do most roofing systems last?

Accepted Answer

A properly installed asphalt shingle roof can last around 15-20 years with proper care, while metal roofing can endure for 20-30 years.

Question 7

How much will a new roof cost?

Accepted Answer

When it comes to replacing your roof, the cost can vary based on a bunch of factors. Your choice of replacement material—asphalt shingle vs. metal—plays a big role. Plus, the size of your home and its architectural features also come into play when tallying up the bill. Our Home Genius team will work with you to make sure that you get the perfect solution for your home at a cost that you can afford.

Question 8

How do I know if I need to replace my home’s siding?

Accepted Answer

If your home has loose or missing siding, warped or cracked siding, signs of pest damage, or color fading – it may be time for a replacement. Keep an eye out for increased energy bills, too, as poor insulation from deteriorating siding can lead to higher heating and cooling costs. If you’re unsure, our experts are happy to perform a free inspection to determine if new siding is right for your home.

Question 9

How long does siding last?

Accepted Answer

Vinyl siding generally has a lifespan of 20 years, while fiber cement siding is known for its extended lifespan, often exceeding 50 years when properly installed and maintained.

Question 10

What are the benefits of new siding?

Accepted Answer

New siding is more than just a cosmetic upgrade—it’s a smart investment that can lower your energy costs, minimize maintenance headaches, and protect your home from harsh weather and pests for years to come.

Question 11

Will the siding installation process disrupt my home?

Accepted Answer

We take great care to protect your home during the siding installation process. Our precise, efficient installations minimize any disruption to your daily life, and our thorough cleanup procedures are triple-checked by your dedicated Genius project manager to ensure that zero debris is left behind. Rest assured, we’re committed to treating your home with the utmost care, just like our own.

Question 12

How do I know if I need a window replacement?

Accepted Answer

If you’re feeling drafts near closed windows or noticing rising energy bills, it might be time to consider a window replacement. Visible signs like cracks or condensation between panes also suggest it’s time for an upgrade. If you’re unsure, our team of experts is happy to provide a free inspection to determine if replacement windows are right for you.

Question 13

What are the main benefits of replacement windows?

Accepted Answer

Replacement windows are a smart investment for your home’s future. Upgrading to modern, energy-saving windows not only enhances your home’s energy efficiency but also boosts its curb appeal and potentially increases its resale value.

Question 14

How do replacement windows enhance the energy efficiency of my home?

Accepted Answer

Equipped with advanced features like insulated glass with Low-E coatings, warm edge spacer technology, and multi-chambered frames, our ProVia replacement windows keep your home comfortable while optimizing energy consumption. Plus, our expert installation ensures a perfect fit to maximize the benefits to your home.

Question 15

Are replacement windows customizable to fit specific home aesthetics and sizes?

Accepted Answer

Absolutely! We take pride in ensuring that every replacement window seamlessly blends with your home’s design. Our home remodeling specialists will help you choose from a wide range of styles, colors, and finishes, and our expert install teams will custom-fit them to your space.

Question 16

How do you ensure replacement windows fit snugly and seal effectively?

Accepted Answer

When it comes to installing ProVia replacement windows, a perfect fit and seal is our top priority. Our team precisely measures and customizes each window to fit your home’s window frames, and we employ top-quality sealants and insulation materials so your home will remain cozy and energy-efficient for years to come.

Question 17

What measures are taken to protect my home during the window installation?

Accepted Answer

We take great care to protect your home during the window installation process. Our seasoned install teams always use drop cloths and protective coverings to safeguard your floors and furnishings from dust and debris. And our extensive training ensures precise installations and thorough cleanup processes which are triple-checked by your Genius project manager. Rest assured, we’re committed to treating your home with the utmost care, just like our own.

Question 18

Why are seamless gutters better for my home?

Accepted Answer

Sectional gutters are installed piece-by-piece, and that creates seams where water can leak and leaf matter gets trapped. Seamless gutter systems remove that design flaw, allowing rainfall to pass much easier.

Question 19

Do I need gutter guards?

Accepted Answer

While gutter guards are an optional add-on for a gutter system, they are often considered an essential part of the protection of your home by keeping debris away from your gutters. This avoids potential clogging throughout the system, which is the number one cause of water damage and pooling around your foundation and siding. Talk to your dedicated project lead about your home’s unique needs to determine if a gutter guard will be worth the installation.

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