Are you looking for a contractor near you in Raleigh? Tri-City Insulation is located at 7204 Becky Circle, Raleigh, NC and serves our local community with best-in-class installation contractors. Our team of local installers can help with a variety of projects while remaining committed to cleanliness, safety, and meeting your budgets and timelines. Contact Tri-City Insulation for a free quote today!
We had spray foam insulation installed in our garage, and the quality of the work itself turned out great. However, the communication throughout the process was extremely disappointing. On two out of the three visits, the crew arrived, completed their work, and left without saying a single word to us—the homeowners. There was no introduction, no updates, and no notice when they were leaving. That level of silence and lack of basic courtesy reflects very poor customer service.
Additionally, if Brian Samuels happens to be your point of contact for the project, I strongly recommend requesting someone else from the start. Every phone conversation with him was argumentative and dismissive. His attitude alone gives the company a bad reputation. Making a customer happy should always be #1. Unfortunately, it was far from that.
Based on customer service alone, I would not recommend this company—it’s simply not worth the frustration or disrespect.
AJ
Austin Jackson
Aug 11, 2025
5.0
Tri City did a great job on our attic. They showed up on time, put down plastic and protective measures, and were finished quickly. The installation team asked me to check their work and made some final touch ups and were done quickly! Great experience all around.
JR
Joseph Richard
Nov 18, 2020
3.0
Rough building to maneuver a semi around
SF
Stephen Fisher
Jul 3, 2019
1.0
Terrible terrible terrible find someone else don't waste your money on these guys terrible
DG
DoorJam Garage
Mar 18, 2019
2.0
They did an ok job spray foaming our house. Where they lack in is customer service. They gave me a detailed quote, said they’ll be there Friday 100%. Get a email saying it’ll be Monday. Ok no big deal. No one shows up Monday. They come Tuesday, and it takes them 3 days to get it done. I was on a time line because I had drywall coming Thursday. Once they said the finished, we brought drywall in. The next day, we realized they didn’t insulate any doors or windows. That was listed on the original quote and the guy tried to tell me it wasn’t. Well they came out in a day and did the doors and windows. But guy made a big deal out of moving the drywall out of the way like it was going to kill him to do any extra work. If they had completed the job to begin with, you wouldn’t have to be worried about doing extra work. Lastly, when they cleaned the garage to foam, instead of pushing everything to an accessible side, they shoved it all under the landing. Thanks for the extra work in cleaning that out! Like we don’t already have enough...
Frequently Asked Questions About Tri-City Insulation
What services does Tri-City Insulation offer?
Tri-City Insulation provides a range of services including new build insulation installation, retrofit insulation, wall, attic, floor, ceiling, and crawl space insulation installation, gutter installation and replacement, shower door and glass installation, bathroom hardware installation, storage system design and installation, and firestopping installation.
What types of insulation products are available at Tri-City Insulation?
They offer fiberglass batt insulation, fiberglass blown insulation, mineral wool insulation, and spray foam insulation.
Where is Tri-City Insulation located and what are their business hours?
Tri-City Insulation is located at 7204 Becky Circle, Raleigh, NC 27615 and operates Monday through Friday from 8:00 AM to 5:00 PM. They are closed on Saturdays and Sundays.
Does Tri-City Insulation serve areas outside of Raleigh?
Yes, they serve multiple counties including Wake, Durham, Orange, Johnston, Chatham, Franklin, Harnett, Granville, and Alamance counties.
Is the entrance to Tri-City Insulation wheelchair accessible?
Yes, Tri-City Insulation has a wheelchair accessible entrance.
Can I get an online estimate from Tri-City Insulation?
Yes, Tri-City Insulation offers online estimates for their services.
What nearby contractors or home improvement services are close to Tri-City Insulation?
Nearby you can find contractors like Command Construction Services, ECI Construction Services, and 3C Cabinetry, as well as home improvement stores and gutter service providers like Tri-City Insulation itself. These can be helpful for complementary services or referrals.
Where can I find home cleaning or pest control services near Tri-City Insulation?
Nearby home cleaning services include Sir Grout Raleigh and ServiceMaster of Wake County, while Capital Pest Services Inc offers pest control services in the area.
What local places can I visit near Tri-City Insulation if I'm new to the Raleigh area?
You can check out Filter Fresh coffee shop for a quick break or explore Raleigh Auctions & Estate Sales if interested in antiques. These places provide a great way to get acquainted with the neighborhood before or after visiting Tri-City Insulation.
How can nearby specialized service providers support my project with Tri-City Insulation?
Nearby specialized providers such as Jantech Services Inc for electrical work, Air Experts Heating, Cooling and Plumbing for HVAC needs, and Beard's Tree Service for outdoor maintenance can complement your insulation or home improvement projects by Tri-City Insulation.