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Founded in 2000, Thermo Direct, Inc. has been serving residential and commercial properties with the highest quality Heating and Cooling services in Greater Garner, NC Our HVAC, Electrical company prides itself on convenience, speed, professionalism and getting the job done right the first time. For reliable HVAC services, in Raleigh and Garner, property owners can call Thermo Direct, Inc. Some of Thermo Direct's Most Popular Services include: -AC Repairs, Tune Ups, Installs -Furnace Repairs, Tune Ups, Installs -Mini Split Repairs, Tune Ups, Installs -Indoor Air Quality Services -Duct Cleaning -General Electrical Repairs, Installs Don't forget to view our money saving coupons
Location
Hours
Reviews
4.8
2,032 reviews
5 stars
1,878
4 stars
77
3 stars14
2 stars14
1 star
49
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, punctuality, and thoroughness in their work.
Customer Service
Customers praised the friendly and helpful nature of the staff, highlighting their willingness to explain processes and answer questions.
Knowledge and Expertise
Technicians were noted for their knowledge and ability to diagnose issues effectively, providing clear recommendations.
Timeliness
Many reviews mentioned prompt service and quick response times, especially in emergency situations.
Quality of Work
Customers expressed satisfaction with the quality of work performed, including installations and repairs.
- MVMicah Vandegrift3 days ago5.0I can’t say enough good things about Quan and Thermo direct. we had a major plumbing issue this week and Quan and a few other techs came out multiple times took lots of time with us explained things and generally helped to calm down a really stressful situation. I’ve requested Quan to come back to do subsequent work 2 other times since I first met him. His level of service is excellent and he is a professional, easy-going and kind man.
- DCDaniel Coons3 days ago5.0Rome was fantastic. Super professional, clean, courteous, thorough and knowledgeable. Hope to get him as my tech again in the future.
- CBCameron Burt5 days ago5.0Had 2 companies come out and the first one didn't properly diagnose. Rome did and talked is through all the options, how to use the warranty and made it easy. HVAC is expensive, confusing and hard Rome made it easy.
- CDChris DimmichNov 14, 20255.0Xylom was my technician. I advised that certin lights flickered when a non-contant load such as washers (dish and clothes) were operating. This was demonstrated for Xylom. Outdoor breaker box was inspected and it was recommended that the entire 25 yr old box and all breakers be replaced due to possible corrosion. However, as the problem is primarily an annoyance and box replcement was very expensive, we decided at this time to not replace. But service provided was very good.
- MRMike ReganNov 12, 20255.0Stephen did a great job installing both whole-home filter and under-kitchen sink filters for us, even though our home and our equipment presented a lot of challenges. He just kept working at it until he made it all work perfectly. Highly recommend.
Frequently Asked Questions About Thermo Direct, Inc.
What types of services does Thermo Direct, Inc. offer?
Thermo Direct, Inc. offers heating, air conditioning, plumbing, electrical, and HVAC services including repairs, tune ups, installs, duct cleaning, and indoor air quality services.
Where is Thermo Direct, Inc. located?
Thermo Direct, Inc. is located at 4901 Trademark Drive, Raleigh, NC 27610, USA.
What are the operating hours of Thermo Direct, Inc.?
Thermo Direct, Inc. operates 24 hours a day, 7 days a week, open from 00:00 to 23:59 every day.
How can I contact Thermo Direct, Inc.?
You can contact Thermo Direct, Inc. by calling +1 984-313-9090 or through their website contact page at https://www.thermodirectinc.com/contact-us/.
Which brands are serviced or installed by Thermo Direct, Inc.?
Thermo Direct, Inc. services and installs brands including Daikin, Rheem, Ruud, and Goodman.
Does Thermo Direct, Inc. provide any discounts or coupons?
Yes, Thermo Direct, Inc. offers money saving coupons which customers are encouraged to view and use.
What HVAC service providers are located near Thermo Direct, Inc.?
Nearby HVAC service providers include Healthy Home Diagnostics and Airmakers Heating and Cooling, which might also assist with heating and cooling needs in the Raleigh area.
Are there any home improvement stores near Thermo Direct, Inc. for related supplies?
Yes, there are several nearby stores such as Daltile Stone & Slab Center for tiles, Distinctive Floors Inc. for carpets, Best Choice Roofing, and C K Supply and L & W Supply for building materials and hardware.
What community or professional services are near Thermo Direct, Inc. that customers might visit?
Nearby community services include Environmental Services for ecological business support, Salt of the Earth Outreach Ministries for community engagement, and The Scale Academy of Performing Arts for music and arts education.
How can nearby transportation or service businesses help customers visiting Thermo Direct, Inc.?
Customers can utilize nearby services like United Mayflower Storage & Moving Containers and All American Relocation for moving and storage needs, as well as 2nd Shift for automotive repair, aiding convenience when visiting Thermo Direct, Inc.