About
Heating Contractor
SantaAir are here when you need us to Repair & Replacement Service both your residential Heating and Air Conditioning in Raleigh and surrounding areas
Location
Hours
Reviews
4.9
841 reviews
5 stars
821
4 stars8
3 stars1
2 stars2
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians, especially Tyler and John, received high praise for their professionalism, friendliness, and willingness to explain options without upselling.
Timeliness
Customers appreciated the prompt service, often receiving same-day appointments and quick repairs.
Knowledge and Expertise
Technicians demonstrated strong knowledge of HVAC systems, providing clear explanations and effective solutions.
Value for Money
While some customers noted high costs, many felt the service provided was worth the price, especially given the honesty and transparency in pricing.
- TSThorsten Stremlau3 days ago5.0Tyler from SantaAir was fantastic. He arrived on time, was friendly, honest, and extremely thorough. He checked my HVAC system, did a quick tune‑up, and didn’t try to sell me anything unnecessary. He also reviewed other work for code issues and used his experience to put my concerns at ease. I’d gladly hire SantaAir again.
- MLMelanie Lind5 days ago5.0Tyler showed up on time, listened attentively to what I observed happening with the heating unit, performed an evaluation, explained his observations and my options, and completed the repair in a courteous, professional, timely manner. He was so knowledgeable and kind. It was a pleasure working with him.
- HSHoyt Simmons6 days ago5.0Tyler is the type of service person that every service person should aspire to be. He is polite, respectful a efficent. He explained everything he did on both systems and pointed out some areas that may need attention in the future. If I could give him 6 stars, I would.
- RHrichard hamby6 days ago5.0Just had Tyler here to help with quoting a new system instal and he took the time to walk me through other ways I can help lower my electric bill by reducing how much the AC needs to run. It's nice to see a company looking out for the little guy and not trying to only focus on sales
- DNDave NevilleDec 26, 20255.0Our heating system went out on Christmas Eve. SantaAir was one of the only places to respond on Christmas. Tyler came out on Dec 26 to diagnose the issue. He was incredibly polite and knowledgeable. I wanted to invite this guy to dinner. Very fair price for what was completed and very well explained. I would use them again!
Frequently Asked Questions About SantaAir Heating and Air
What services does SantaAir Heating and Air provide?
SantaAir Heating and Air offers repair and replacement services for residential heating and air conditioning systems in Raleigh and surrounding areas.
Where is SantaAir Heating and Air located?
SantaAir Heating and Air is located at 2940 Trawick Rd, Unit 11, Raleigh, NC 27604, USA.
What are the business hours for SantaAir Heating and Air?
SantaAir Heating and Air is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
How can I contact SantaAir Heating and Air?
You can contact SantaAir Heating and Air by calling +1 919-522-3567.
When was SantaAir Heating and Air established?
SantaAir Heating and Air was established in 2013.
Does SantaAir Heating and Air treat customers' homes with special care?
Yes, SantaAir Heating and Air treats your home like it's their own.
Is there a real estate service near SantaAir Heating and Air?
Yes, ITM Real Estate, a real estate agent and service, is located nearby, which can help customers looking for property in the Raleigh area.
If I need a taxi or airport shuttle after visiting SantaAir Heating and Air, is there a nearby service?
Yes, Amigo Cab Company provides taxi and airport shuttle services close to SantaAir Heating and Air, convenient for customers traveling to or from the area.
Are there professional home improvement services near SantaAir Heating and Air?
Yes, Arrow Exterminators offers pest control and home improvement services nearby, which could be useful for customers managing their home's maintenance.
Can I find religious organizations near SantaAir Heating and Air?
Yes, From the Heart Perfecting Ministries and Iglesia De Dios Fuente De Vida Eterna are nearby churches that customers might want to visit before or after their appointment.