Customers consistently praised the friendly, knowledgeable, and professional service provided by the staff and technicians.
Timeliness
Many reviews highlighted the company's prompt response times and punctuality in scheduling and completing appointments.
Quality of Work
The quality of plumbing work was frequently commended, with customers expressing satisfaction with repairs and installations.
Communication
Customers appreciated the clear communication regarding pricing, scheduling, and the details of the work being performed.
Value for Money
Several reviews noted that the pricing was fair and competitive compared to other plumbing services.
KH
Kent Hanley
Dec 17, 2025
5.0
The service rep Richard was great so was the office in scheduling my appointment and getting out quickly. Appreciate what they did and the quality of the work. Richard is the Man. They even had the patience to work with my home warranty company so I could get reimbursed.
BS
Bryan Seigler
Dec 11, 2025
5.0
Very happy with the cost and how quickly they were able to get everything done.
MG
Mike Galloway
Dec 11, 2025
5.0
Water leak from fridge and valve would not close on wall. They were excellent in response with options to fix problem. I have used Raleigh before and they are always knowledgeable, professional, and friendly.
DH
Darin Hall
Nov 17, 2025
5.0
The entire team did a great job, from the initial communication to the service tech. He was very knowledgeable and did a great job with the toilet repairs. They showed up when they were supposed to. Would recommend.
MM
Michael
Nov 14, 2025
5.0
They came out an hour after we called and worked all afternoon to get us back up and running. Very professional and friendly!
Frequently Asked Questions About Raleigh Plumbing & Heating, Inc.
How do I know if my water heater needs to be replaced?
Common signs include inconsistent hot water, strange noises, rust-colored water, or visible leaks.
If your unit is over 10 years old, it may be time to consider a replacement.
What’s the difference between a tank and tankless water heater?
Tank: Stores hot water and reheats it as needed. Lower upfront cost.
Tankless: Heats water on demand. Higher efficiency and longer lifespan, but more expensive to install.
How often should I flush my water heater?
At least once a year to remove sediment buildup and extend the life of the unit.
Hard water areas may require more frequent flushing.
Can I repair a leaking water heater or does it need to be replaced?
Minor leaks from valves or fittings can often be repaired.
If the tank itself is leaking, replacement is usually necessary
What are the common signs that my water heater needs to be replaced?
Look for inconsistent hot water, strange noises, rust-colored water, or visible leaks. Units over 10 years old may also need replacement.
What is the difference between a tank and a tankless water heater?
Tank water heaters store and reheat hot water with lower upfront cost. Tankless models heat water on demand, offer higher efficiency, and have a longer lifespan but are more expensive to install.
How often should I flush my water heater to maintain it properly?
You should flush your water heater at least once a year to remove sediment buildup. Homes in hard water areas might need more frequent flushing.
Can a leaking water heater be repaired or does it need replacement?
Minor leaks from valves or fittings can often be repaired. However, if the tank itself is leaking, replacement is usually necessary.
What are the regular business hours of Raleigh Plumbing & Heating, Inc.?
They are open Monday through Friday from 8:00 AM to 5:00 PM and are closed on Saturdays and Sundays.
Does Raleigh Plumbing & Heating, Inc. provide emergency services?
Yes, they offer 24/7 after-hour emergency plumbing services.
What payment options are accepted by Raleigh Plumbing & Heating, Inc.?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
What services are offered by Raleigh Plumbing & Heating, Inc.?
They provide hydro jetting drain cleaning, sewer camera inspection, sewer repairs, water repairs, and tankless water heater services.
I’m visiting Raleigh Plumbing & Heating, Inc. at 5060 Trademark Dr. Are there any nearby hardware or building supply stores I can visit?
Yes, nearby you will find Splash Galleries, L & W Supply, The Glass Depot, and C K Supply, all offering hardware or building supplies. These can be convenient for picking up materials related to your plumbing or home projects.
If I’m traveling to Raleigh Plumbing & Heating, Inc., what local storage options are nearby?
Nearby self-storage facilities include Closetbox and United Mayflower Storage & Moving Containers, which are convenient if you’re relocating or need extra storage space near the service location.
Are there nearby services that complement plumbing needs around Raleigh Plumbing & Heating, Inc.?
Yes, you can find complementary services such as AirMakers Heating and Cooling and Thermo Direct Inc., specializing in HVAC services near the plumbing company.