Business Details
About
HVAC ContractorPlumberHeating ContractorAir Conditioning Contractor
Air Experts Raleigh Heating & Air has run on the concept of professional service from a personal perspective. We will always treat your home and family with the utmost respect, provide a friendly and knowledgeable voice when you need us - 7 days a week, and we'll hold our work to the highest standards and stand by that work, guaranteed.
If you need residential heating, cooling, or plumbing repairs, replacement, or maintenance, we've got you covered. Contact one of our highly trained and licensed contractors today and see why we're a top-rated HVAC company in the greater Raleigh area.
Location
Hours
Reviews
4.7
636 reviews
5 stars
566
4 stars
29
3 stars6
2 stars8
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the prompt and friendly service from technicians, highlighting their professionalism and communication skills.
Technical Expertise
Technicians were frequently noted for their knowledge and ability to diagnose and resolve issues efficiently.
Response Time
Customers appreciated the quick response times for emergency services, often receiving same-day appointments.
Mixed Experiences
Some customers reported issues with misdiagnosis and communication regarding costs, leading to frustration and dissatisfaction.
Overall Satisfaction
While many reviews were positive, there were notable concerns about pricing transparency and service consistency.
- RWRoxane WarrenOct 12, 20255.0Can you imagine being on vacation in another country, on your third day, getting a message from your dog sitter that your bathroom is leaking water from the ceiling 😳 i can and it is horrifying. In a state of panic did a search on some neighborhood sites and found that brian from r d u plumbings name came up more than once. I text the number associated with his name and got a response within minutes. The very next day, first thing in the morning, clearing his schedule to fix with our emergent problem.While we were away. Communication was hard as we had limite service. Brian stayed in touch with us, was timely.His service was immaculate, he sent pictures and even mopped up.Wet spots on other floors to leave the place.Looking as good as new. Not to mention that pricing was reasonable i highly recommend r d u plumbing and brian
- SBSimon BrockJul 11, 20255.0I want to first Acknowledge Air Experts has excellent Customer Service and are focused on helping you with your problem. Yesterday was a crazy day for me as it started with the house not having water. I called Air Experts to help resolve this and they were able to schedule a Plumber, Luiz to arrive between 12-2pm. He arrived around 1pm found my problem, being resin beads had escaped my soft water system and had gone through & blocked my pipes and fittings. I had to call my Sift Water System company to resolve the issue, which they did, however, they could not clear my tankless hot water heater and I had to get an Plumber. I called Air Experts again at 6pm and they were able to schedule Alex for 8-10pm. Alex arrived around 7pm and clear & cleaned my hot water heater. I can’t thank the team at Air Experts enough for yesterday. You are fantastic and do a great job.
- MGMark GradyJul 11, 20255.0Air Experts HVAC technician Tyler was such a nice guy and answered all my questions and fixed the AC issue in our home during these hot summer months in NC in a short time and we had him here on the same day I called. Amazing!!! Most other companies I have used in the past would say sorry it’s going to be a few weeks until we can get someone out to you. Air Experts is beyond a quality company and their customer service is the best in the business in my opinion. I highly recommend this company.
- RRRobert RhewJul 11, 20255.0Our unit was making a rattling noise and we were due for one of our seasonal inspections. I called Air Experts and explained what was going on and what we needed. 24 hours later, a technician was ringing the doorbell. Tyler was a fantastic technician. He was friendly and walked me through everything he did when finding and fixing the part that was vibrating. He even showed me what was causing it and allowed me to watch him re secure the loose panel. For the inspection part, he washed off the unit, gave me a run down of what he checked and what the results were and he went ahead and gave us a new filter. Air Experts has been a great company for us and every technician that has come out has been friendly and up front with us. But Tyler has hands down been the best.
- LAL AllenJul 10, 20255.0Gabe is terrific! He always is. I request for Gabe and Gabe only. He’s personable, a family man, just a hard worker enjoying his work, his life & his family. He gets it! Gabe shows empathy and true caring when he’s in your home supporting you & diagnosing or doing checkups on your HVAC. My most recent experience was, there was no air coming from the vents. Nothing! I tried to trouble shoot it myself. Situations like this, especially when we’re in the hottest season of the year… sets you into nervous mode. Gabe immediately started diagnosing the system, he automatically knew what few things to check. It was the blower. Luckily, my system was still in the warranty period. Took him no time to install the new one and my system was back up and blowing cold air! I am very grateful to have Gabe, someone who I feel is a good friend and who I trust in my home. Air Experts is lucky to have him! It’s the people, real people who are the heartbeat of a company! We need more Gabe’s, more real people giving and doing their best to a job. But it also takes good leadership, a cohesive effort from top down. I definitely recommend a Bonus for great employees like Gabe! Thank you, Gabe
Frequently Asked Questions About Raleigh Heating and Air
What services does Raleigh Heating and Air provide?
They offer residential heating, cooling, and plumbing repairs, replacement, and maintenance, including HVAC system installation and repair, air conditioning services, ductless heating and A/C services, thermostat installation and repair, and more.
What are the operating hours of Raleigh Heating and Air?
They operate 24 hours a day, 7 days a week, providing service anytime throughout the week.
Where is Raleigh Heating and Air located?
They are located at 2730 Rowland Rd, Raleigh, NC 27615, USA.
How can I contact Raleigh Heating and Air?
You can reach them by phone at +1 919-250-2945 or by email at clientservices@yourairexperts.com.
What languages does Raleigh Heating and Air support?
They provide services in English.
Since when has Raleigh Heating and Air been serving customers?
They have been established since 1986, offering decades of professional service.
Are there any related HVAC service providers near Raleigh Heating and Air?
Yes, Air Experts Heating, Cooling and Plumbing is nearby and provides HVAC services and appliance repair, which might be useful for additional service options.
What other home-related service providers are located near Raleigh Heating and Air?
Nearby you can find ServiceMaster of Wake County offering home cleaning and janitorial services, and 3C Cabinetry which provides countertop installation and carpentry services, useful for home improvement projects before or after HVAC work.
Are there automotive-related services near Raleigh Heating and Air to consider while visiting the area?
Yes, TVP Auto Raleigh provides auto window tinting and customization, and Epic Auto Center offers automotive repair and tire services nearby, helpful if you need vehicle maintenance during your visit.
How can customers schedule or order services from Raleigh Heating and Air?
Customers can schedule or order services through their website at https://www.raleighheatingandair.com where reservation and service order options are available.