Not recommended. Sloppy install and gaslighting consumer. Purchased mid-range, white slider with stationary panel. Installed with black brush in the floor channel of the stationary panel - unevenly cut and unsightly.Very smooth on the phone but long delays, broken promises for calls from manufacturers rep, impatient response from owner and months later, I still have a black brush strip unevenly cut in my new white door. Finally asked for parts and instructions to repair with another contractor - still nothing. They tell me the door will leak if I remove the black brush strip installed in the floor channel. Also tried to tell me that this is the proper use of black brush strip - gaslighting the consumer. Installers broke gate latch that I had identified as fragile and poured something into my hedge that killed two feet of hedge. Head's up.
BT
Brian Talty
Mar 20, 2024
5.0
Highly impressed with the level of responsiveness and service provided. Exceptional customer service, clear communication and expectations that were clearly articulated and exceeded. The work is flawless and we are extremely happy with our new storm door and adjustments made to our existing door.
BW
Blair Williams
Sep 8, 2018
5.0
If you need any work done on your house, call Pioneer Exteriors! I just had the pleasure of working with them to repair siding, a walk-through garage door, and replace all my shutters from hail damage. They were prompt in coming to my house for a quote. The owner, Mr. Pittman, is second-to-none in professionalism and kindness, and he was very clear and explained the answer to each of my questions so I understood the whole process. I spoke with the office manager, Mike, on multiple occasions for scheduling, payments, etc., and he is extremely helpful and friendly. The gentlemen who completed the repairs on my house were extremely friendly and careful in their work. They searched my yard and driveway to be sure nothing could damage my car tires or lawn mower from remaining pieces that could have fallen during their work. I also received a personal thank you note from the owner thanking me for using their business. As a busy owner, I really appreciate the time taken out of his say to thank me for my business. I can tell the whole staff really cares for their customers, and that kind of care is greatly appreciated. For all your home repair needs, call Pioneer Exteriors!
Frequently Asked Questions About Pioneer Exteriors
What services does Pioneer Exteriors provide?
Pioneer Exteriors is a home improvement contractor specializing in siding, deck building, tent rentals, and door supply.
What are the business hours of Pioneer Exteriors?
Pioneer Exteriors is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Pioneer Exteriors located?
Pioneer Exteriors is located at 3221 Durham Drive, Raleigh, NC 27603, USA.
How can I contact Pioneer Exteriors?
You can contact Pioneer Exteriors by phone at +1 919-828-4405 or by email at lpittman@pioneerexteriors.com.
What payment options does Pioneer Exteriors accept?
Pioneer Exteriors accepts Discover, Mastercard, Visa, and also offers financing options.
Does Pioneer Exteriors offer any guarantees or free estimates?
Yes, Pioneer Exteriors offers a lifetime guarantee and free estimates for their services.
If I'm visiting Pioneer Exteriors, which nearby auto repair shops could I use?
Nearby auto repair shops include Aris Auto Center and AUTO MOTO and SPORT, which could be convenient if you need vehicle services during your visit.
Are there any nearby home improvement stores where I can find additional supplies?
Yes, Unlimited Professional Services and M & N Construction Supply are nearby home improvement stores where you can find additional materials and services.
Can I visit any nearby religious organizations around Pioneer Exteriors?
Nearby religious organizations include Restoration Christian Church, Divine Inspiration Worship & Outreach Center, and Kingdom Building Ministries, which you might visit before or after your appointment.
How can the nearby business Weir - ESCO Division be helpful to customers of Pioneer Exteriors?
Weir - ESCO Division is a business-to-business service nearby that may offer industrial equipment and services relevant to construction and home improvement contractors, supporting Pioneer Exteriors projects.