Matthew's Plumbing Solutions

4.9
877 reviews

About

Plumber
Matthew’s Plumbing Solutions is a family-owned, licensed, and insured plumbing company serving Raleigh and surrounding areas. Voted Raleigh’s Best Plumber 3 years in a row, we provide fast, reliable, and professional service for everything from routine maintenance to emergency repairs. Our skilled technicians are committed to quality workmanship and exceptional customer care, keeping your home’s plumbing running smoothly.

Details

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Location

Matthew's Plumbing Solutions
515 S New Hope Rd, Raleigh, NC
27610, United States

Hours

Reviews

4.9
877 reviews
5 stars
849
4 stars
11
3 stars
4
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to diagnose and resolve issues quickly.

Communication

Customers appreciated the excellent communication from both the office staff and technicians, noting prompt responses and clear explanations of services.

Pricing Concerns

Some reviews mentioned concerns about pricing, with a few customers feeling that charges were excessive for certain repairs, while others found the pricing reasonable and competitive.

Customer Experience

Overall, customers reported positive experiences, with many expressing satisfaction with the service and a willingness to recommend the company to others.

Inconsistency in Work

A few reviews highlighted issues with the quality of work, particularly in larger jobs, where customers felt the execution was sloppy or not up to standard.
  • KL
    Ken Lowery
    3 days ago
    4.0
    Tommy did an excellent job at locating where the water leak was coming from. He was very professional and courteous. This is why I use Matthews Plumbing service.
  • AA
    Axel & Jill Amaya
    3 days ago
    5.0
    We had a great experience with Matthew’s Plumbing. Tommy was our plumber. He warned us ahead of time that if he could not remove the faucet handle kit, that he might have to put in a new shower valve. However, he was able to quickly make the repairs that we needed, without the extra work.
  • CC
    Chris Caldwell
    Dec 27, 2025
    1.0
    We had two simple tasks: install a per-faucet water filter, descale our tankless heater. We got TWO leaks: one busted pipe and one improperly installed water filter (screwed on badly, constant dribble). Neither of them were caught and ran for weeks causing massive water damage. Matherw's refuses to take responsibility and even BILLED US TO FIX IT! insurance is suing them for us. STAY AWAY. They do NOT stand by their work!
  • TN
    Tyace Norman
    Dec 13, 2025
    5.0
    I had an amazing first experience with the Matthew plumbing solution company. I had a issue that occurred in my home with am affected hot water heater, i called and they immediately had me set up for a technician to come out to assess the problem. Technician Nick Clay came by and he was just beyond amazing he explained things clearly he was very knowledgeable and precise. I felt so much comfort knowing I had a technician that could quickly identify the problem. Thanks so much to Nick for a job well done his experience, knowedlege and professionalism was absolutely awesome.
  • PG
    Paul Guaneri
    Dec 11, 2025
    5.0
    I messages Matthews plumbing early Wednesday morning and within 20 minutes someone called me back and scheduled service for that afternoon. James arrived even earlier than the time and had our water running within the hour. He explained the problem and offered two solutions. Prices was reasonable and James was a pleasure to work with. I will definitely recommend them and use them again.

Frequently Asked Questions About Matthew's Plumbing Solutions

What is the physical address of Matthew's Plumbing Solutions?

Matthew's Plumbing Solutions is located at 515 S New Hope Rd, #106, Raleigh, NC 27610, USA.

What are the business hours of Matthew's Plumbing Solutions?

The business operates Monday through Friday from 8:00 AM to 4:30 PM and is closed on Saturdays and Sundays.