Business Details
About
Air Conditioning ContractorHeating ContractorHVAC Contractor
Comfort Hounds is the faithful companion you need when heating and cooling issues strike inside your home. For more than 24 years, our team of experienced and licensed HVAC techs has been rescuing homeowner comfort in the Greater Raleigh area. When you need exceptional heating and cooling care, expert technicians, and friendly upfront pricing, call in the Hounds. We are big believers in supporting our community, especially through animal rescue. See what shelters and charities are at the top of our list.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
226 reviews
5 stars
219
4 stars
5
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and thoroughness of the technicians, particularly Caleb and Rob.
Response Time
Many reviews highlighted the quick response and same-day service provided by Comfort Hounds, especially during emergencies.
Communication
Customers appreciated the clear communication regarding service details, pricing, and maintenance recommendations.
Pricing
While some customers found the pricing to be on the higher side, many felt it was fair for the quality of service received.
Customer Loyalty
Numerous reviews indicated a strong likelihood of repeat business and recommendations to others, showcasing high customer satisfaction.
- MMMattDec 29, 20255.0Super pleased with the service we received from Comfort Hounds. Our upstairs unit had a power failure the day before the low was supposed to drop below freezing. I was able to schedule same-day service through their online booking tool. Caleb easily discovered the source of the short and had everything fixed up in no time. Will definitely use them again in the future!
- SLSandra LockamonDec 12, 20255.0I found the owner and service tech very reliable and knowledgeable. I had an intermittent problem that was hard to find but they got it figured out and at a reasonable price. I will call them with any HVAC problems I have in the future.
- SSShelley SimsDec 6, 20255.0Friendly and quick turnaround from time called to arrival for same day emergency service. Spent time to diagnose full system and Explained I had three issues to address on older unit. Offered temporary solution until repair can be completed during business week with parts needed.
- TMthe MoyesOct 15, 20255.0Caleb did an incredible job! Very professional! I would definitely recommend!
- MEMalia EichelbergerSep 3, 20255.0Came out quickly and had the unit fixed quickly! Friendly service!
Frequently Asked Questions About Comfort Hounds Heating & Cooling
What services does Comfort Hounds Heating & Cooling provide?
Comfort Hounds Heating & Cooling offers expert heating and cooling services including HVAC installation, A/C repair, furnace repair, heat pumps, boilers, and chillers for both residential and commercial customers.
In which areas does Comfort Hounds Heating & Cooling offer its services?
They serve Southern Wake County and surrounding areas, including zip codes such as 27603, 27592, 27511, 27518, 27606, 27539, 27529, 27540, 27526, 27501, 27504, 27520, 27607, 27608, and 27605.
How can I contact Comfort Hounds Heating & Cooling?
You can contact them by phone at +1 919-578-7798 or by email at Info@MyComfortHounds.com.
What are the operating hours for Comfort Hounds Heating & Cooling?
Comfort Hounds Heating & Cooling operates 24/7 every day of the week and is available for emergency calls for club members anytime.
Does Comfort Hounds Heating & Cooling offer financing options?
Yes, they accept various payment options including American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is it possible to book HVAC services online with Comfort Hounds Heating & Cooling?
Yes, you can book services online through their website at https://www.mycomforthounds.com.
Are appointments required to schedule service with Comfort Hounds Heating & Cooling?
Yes, appointments are required for their services.
What nearby places could customers visit before or after their HVAC service?
Customers can visit Balls Berries and Produce, a local farmers market to pick up fresh produce or stop by Community Mart for convenience and groceries near Comfort Hounds Heating & Cooling.
Where can I find fuel or convenience stores close to Comfort Hounds Heating & Cooling?
Community Mart and Rock service station are nearby options for gas and convenience needs.
Are there other home service contractors near Comfort Hounds Heating & Cooling?
Yes, nearby home service providers include AirPro Carolina - Heating & Air Conditioning and RiCal Construction, which could be helpful for customers needing additional home maintenance.