Business Details
About
Flooring Store
We bring the samples to you and provide a no obligation estimate and superior installation services for carpet, hardwood, laminate, vinyl and many other flooring options. Fully licensed and insured At Carolina In Home Flooring & Design Center, we have worked hard since 2010 to earn the respect of thousands of customers throughout the greater Raleigh area, and more recently, in the Raleigh, Durham, Cary, Chapel Hill and surrounding areas as well. Our personalized service is evident in everything we do and backed by our knowledgeable and experienced staff.
Location
Hours
Reviews
4.8
147 reviews
5 stars
134
4 stars
5
3 stars
3
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers frequently praised the professionalism, responsiveness, and helpfulness of the sales and installation teams.
Quality of Work
The installation quality received high marks, with many reviews highlighting the attention to detail and craftsmanship of the flooring work.
Communication
Overall communication throughout the process was noted as excellent, with many customers appreciating timely updates and clear information.
Pricing
Customers found the pricing competitive, often noting that Carolina In Home Flooring offered better rates compared to competitors.
Mixed Experiences
While many reviews were positive, some customers reported issues with communication and service, particularly regarding sales promises and follow-up.
- JJJennifer Johnson6 days ago5.0We loved our experience from start to finish! David was very friendly and answered all my questions. He was very accommodating and quick to respond. The day of installation the crew arrived on time and worked all day to finish up by the evening. The carpet looks beautiful and feels amazing!!! We couldn’t be happier!!
- LHLisa Hoskins6 days ago5.0We recently had our bedroom and closet carpet replaced and I was extremely pleased with the entire process. We went through Costco who works with Carolina In Home Flooring. I was promptly called to schedule an appointment to have David Redd, sales consultant, come out. He was very helpful in discussing several flooring options and helping me to narrow down the choices. I received carpet and LVP samples within a couple days. Once we made our selection, I let them know I wanted to have this installed as soon as possible. Once they received the materials they called and we were able to schedule within a few days. Marco has been very communicative as were the installers who texted us to let us know their specific arrival time. The work was done in a timely fashion and the end product looks great! There was no damage and they cleaned up and vacuumed the room. I would definitely use Carolina In Home Flooring again. It was a seamless process.
- RFRoxanne FosheeNov 11, 20255.0Carolina in Home Flooring just installed LVP in our entire upstairs. They did a great job beginning with the sales consultant who was great answering all my questions and getting me samples. The install was also great. There was one surprise (not their issue) but they handled it with ease. We love our new flooring and would recommend them highly!!
- JDJessica DonachyNov 8, 20255.0Fantastic experience from start to finish. Sales went above & beyond to find the pattern & design we were looking for. The rest of the process was thoroughly described so we knew exactly what to expect and when. And all the things described actually happened. Very communicative, on time, great installation. All around 5 star experience. Highly recommend!
- DBDev BanerjeeNov 3, 20255.0David and his team, headed by Marcos, did a wonderful job for me. I thought it would be a daunting task to replace all the carpet with hardwood in rooms full of furniture and stuff, but they made it look easy and installed in less than my expected time. The workmanship is very good. Thanks
Frequently Asked Questions About Carolina In Home Flooring
What types of flooring does Carolina In Home Flooring offer?
Carolina In Home Flooring offers installation services for carpet, hardwood, laminate, vinyl, and many other flooring options.
Does Carolina In Home Flooring provide in-home samples and estimates?
Yes, they bring samples to your home and provide a no obligation estimate.
What are the business hours of Carolina In Home Flooring?
The business operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Carolina In Home Flooring located?
Carolina In Home Flooring is located at 3208 Wellington Ct, Ste 114, Raleigh, NC, 27615, US.
Which payment options does Carolina In Home Flooring accept?
They accept American Express, cash, and offer financing options.
Which cities does Carolina In Home Flooring serve?
They serve the greater Raleigh area including Apex, Cary, Durham, Raleigh, and Wake Forest in NC.
How can I contact Carolina In Home Flooring?
You can contact them by phone at +1 919-876-9979 or email sales@ncinhomeflooring.com.
Is Carolina In Home Flooring fully licensed and insured?
Yes, Carolina In Home Flooring is fully licensed and insured to provide flooring and installation services.
Are there any nearby places where I can shop for complementary home improvement items?
Yes, nearby places like Atlantic Furniture Services and Turning Point Supply offer furniture and building supplies respectively, which complement flooring services.
Can visiting nearby venues enhance my visit to Carolina In Home Flooring?
Absolutely, you might enjoy checking out local venues like The Hibiscus event space or Enso Movement gym nearby before or after your visit.
Are there automotive services near Carolina In Home Flooring if I need vehicle repair while in the area?
Yes, there are automotive service providers nearby such as Melex Fuel Injection Systems and Auto Steves for engine repair and auto repairs.