Business Details
About
Building Materials SupplierBuilding Materials Holding Co
This is a corporate office for Builders FirstSource, the nation's leading supplier of building products, value-added components, and services to the professional market for new residential construction and remodeling.
Please note: This location is not open to the public for product pick-up or browsing.
For customer service or product inquiries, please visit our website or contact your nearest Builders FirstSource location.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Free parking lotAvailable
Location
Builders FirstSource Business Office
4800 Falls of Neuse Rd, Raleigh, NC
27609, United States
Hours
Reviews
3.0
9 reviews
5 stars
4
4 stars0
3 stars
1
2 stars0
1 star
4
- JSJill SimpsonJun 21, 20225.0Breanna is amazing! I have been struggling with who to use as my company grows to support my DIY needs. As I build my construction company, I have been struggling with competitive prices and great customer service. Breanna showed me how incredible Builders Firstsource is and how y’all can build my company with the best customer service out there and save me money! What a wonderful employee you have and that she is selling your company while she is off the clock and grocery shopping for her family! She has sold me and I look forward to growing my business with y’all!
- SESue ESep 5, 20181.0Terrible customer service. I would rate them a zero if I could.
Frequently Asked Questions About Builders FirstSource Business Office
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
What products and services does Builders FirstSource Business Office in Raleigh offer?
Builders FirstSource is the nation's largest building materials supplier serving builders, contractors, and remodelers. The Raleigh Business Center assists with building supply and construction needs through their corporate services, though this location is not open for public product pick-up or browsing.
What are the operating hours for Builders FirstSource Business Office in Raleigh?
The business office is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends and major holidays as listed on their schedule.
How can I apply for a job at Builders FirstSource?
You can apply for a job at Builders FirstSource by visiting the Join Our Team tab on their website and submitting your application online for positions that match your background and expertise.
How do I open a new account with Builders FirstSource?
To open a new account, you need to visit a sales representative or credit account manager at your nearest Builders FirstSource location. Accounts cannot be opened online at this time.
What payment methods does Builders FirstSource accept?
Builders FirstSource accepts American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, invoice, Mastercard, and Visa.
Can Builders FirstSource price match competitor quotes?
Pricing is managed by local store managers or sales representatives. You are welcome to bring a competitor's quote into a local store to discuss possible pricing options.
What nearby financial services are available around Builders FirstSource Business Office?
Nearby financial services include Midtown Advisors, Regions Bank, Weston Banks Wealth Partners, and several Movement Mortgage offices offering services like financial advising, mortgage brokerage, and investing. Customers can visit these nearby places for mortgage and financial solutions in the Raleigh area.
Are there other building supply stores near Builders FirstSource Business Office?
Yes, the nearby Builders FirstSource location, as well as National Coatings and Supplies, a hardware and home and garden store, are close by for building material needs and supplies.
What professional services are located near Builders FirstSource in Raleigh?
SoftPro LLC (software development and gas station), Timerack (business management and consulting), and Stonewall Structural Engineering are nearby professional services that could complement your construction or business needs.
How can I contact Builders FirstSource Business Office customer service?
You can contact customer service by emailing CustomerService@Bldr.com or calling the local phone number +1 919-431-1000. For product inquiries or assistance with existing orders and warranty claims, contact your nearest Builders FirstSource location or their customer service team.