Business Details
About
Equipment Rental AgencySunbelt Rentals
Renting great equipment is now the easiest part of your job, thanks to the Sunbelt Rentals location in New Bern. Whether it's earthmoving equipment for your job site or small tools for your home improvement project, our vast inventory means we'll get you the equipment you need. We offer lawn & landscape equipment, light towers, mobile elevating work platforms and concrete and masonry equipment. Availability, Reliability, and Ease. That's The Sunbelt Promise.
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4.4
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- VBVeca BrinsonNov 11, 20255.0This location and all the staff and manager have ALWAYS gone above and beyond with every rental we have placed. We visit them 2 or more times each year. We highly reccomend their services for all you rental needs. We tell all our friends.
- DHDalton HeathApr 4, 20255.0Great location and great customer service. The front counter was a big help in getting me set up with a manlift. They even gave me a weekend deal (pick up Friday and return Monday). The manager greeted me and suggested a body harness since I was doing tree work. Something I didn't even think about. Great job Sunbelt.
- MWMichael WearyOct 23, 20245.0They are great to work with and go above and beyond. Mason is the man!
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals in New Bern?
You need a driver's license or government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for added financial flexibility.
Is a deposit required to reserve equipment at Sunbelt Rentals?
No deposit is required for customers without a line of credit; payment info is required but won't be charged until equipment pick up. Credit customers have a deposit held until the rental is returned.
Can I extend the rental period if I need equipment longer?
Yes, contact the branch to extend your rental. Additional time and charges will be added to your contract and credit card.
Can I return the rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the same location. For alternative returns, contact the original rental store for guidance and assistance.
Does Sunbelt Rentals offer equipment delivery services in New Bern?
Yes, delivery is available for a reasonable fee. You can specify delivery and pickup dates during reservation and provide specific instructions for coordination.
What if rented equipment breaks while I am using it?
If equipment malfunctions, request service through the Equipment Detail page or contact the branch. You can purchase a Rental Protection Plan (RPP) to cover damages.
What are Sunbelt Rentals New Bern's operating hours?
Open Monday to Friday from 7:00 AM to 5:00 PM. Closed on Saturdays and Sundays.
Where is Sunbelt Rentals located in New Bern?
4851 Us Highway 17 S, New Bern, NC 28562, USA.
What nearby services can I find around Sunbelt Rentals in New Bern?
Nearby you can find gas stations and convenience stores like Shell and Fuel Market, money transfer at Western Union, and discount shopping at Dollar General, which are convenient for customers visiting Sunbelt Rentals.
Are there recreational or dining options close to Sunbelt Rentals in New Bern?
Yes, you can visit Rocky Run Park for outdoor activities or enjoy meals at Saltwater Grill, a nearby seafood restaurant, before or after renting equipment.
How can nearby business services complement my visit to Sunbelt Rentals?
Nearby services like Torque Transmission and Baldwin's Automatic Transmission offer automotive repair, and professional services like Spectrum Building and Remodeling can complement your equipment rental needs for construction or repair projects.