Business Details
About
HVAC Contractor
We provide professional HVAC service for residential, commercial and industrial properties in all of Eastern North Carolina. From new construction and upgrade to repair and service, our technicians specialize in all aspects of HVAC service and installation.
Location
Dixon Heating & Air Conditioning Co Inc
30 Neuse Road, New Bern, NC
28560, United States
Hours
Reviews
4.7
159 reviews
5 stars
140
4 stars
8
3 stars2
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the promptness, professionalism, and friendliness of the technicians.
Pricing
Many reviews highlighted reasonable pricing and competitive quotes compared to other companies.
Customer Support
The office staff received positive feedback for their courteous and helpful communication.
Installation Experience
Installation teams were noted for their efficiency, cleanliness, and professionalism during HVAC system installations.
Mixed Repair Experiences
Some customers reported dissatisfaction with repeated repairs and issues with their HVAC systems, indicating inconsistency in service outcomes.
- CDColleen DecatoSep 18, 20255.0Great service and reasonable prices. We needed our hvac system replaced…they had to order our replacement system which was on back order but was worth waiting for. They installed it in less then a day and we were up and running! Price was better then any other company in the area too
- RFRich FarrowJul 23, 20255.0It always happens late Friday night (hottest night) the A/C goes south. Waited till early Saturday to call. Long story short, with 92 degrees in house called the Emergency number quick answer, told me that Charlie would be over ASAP. And he was, later that day. Had everything up and running with in 30 minutes. Explained the cause of problem. Thanks Dixon H/AC and crew.
- TSTheresa SheaJul 20, 20255.0This is such a good company. My AC went out on Friday night and was fixed by Saturday morning. Kim called me first thing Saturday and Charlie was there about an hour or so later. Both are very pleasant people to talk to and deal with. Give them a call.
- SKSandra KopekJul 15, 20215.0My A/C died on a weekend when it was extremely hot and humid and It was 90 degrees inside. I called Dixon Monday morning and was promised a serviceman by late morning. He showed up before noon and had it up and running cool very quickly. I needed a replacement part and he came back 2 days later to finish the job. I was extremely happy with the promptness and the service job.
Frequently Asked Questions About Dixon Heating & Air Conditioning Co Inc
What services does Dixon Heating & Air Conditioning Co Inc provide?
Dixon Heating & Air Conditioning Co Inc offers professional HVAC services including installation, repair, and maintenance for residential, commercial, and industrial properties in Eastern North Carolina.
Where is Dixon Heating & Air Conditioning Co Inc located?
The company is located at 30 Neuse Road, New Bern, NC 28560, USA.
What are the operating hours of Dixon Heating & Air Conditioning Co Inc?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Dixon Heating & Air Conditioning Co Inc?
You can reach them by phone at +1 252-633-2173 or via email at kim@dixonheatingair.com.
Which payment options are accepted by Dixon Heating & Air Conditioning Co Inc?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What areas does Dixon Heating & Air Conditioning Co Inc serve?
They serve multiple locations including New Bern, Trent Woods, Havelock, Bridgeton, Oriental, and many others in Eastern North Carolina.
Are there nearby places where I can shop or grab essentials when visiting Dixon Heating & Air Conditioning Co Inc?
Yes, Pinedale Food Mart is nearby offering grocery, gas station, and convenience store services, and Reelsboro ABC Store provides a liquor store and grocery options.
What fitness or active lifestyle options are available near Dixon Heating & Air Conditioning Co Inc?
Royal Sports, a gym focused on active life, is located nearby for fitness enthusiasts.
If I'm visiting Dixon Heating & Air Conditioning Co Inc, are there any local places of worship close by?
Yes, several churches are nearby such as Word Fellowship Church Inc, Reelsboro Pentecostal Holiness Church, and Miracle Life Tabernacle Ministries.
Can I find other contractor or home service businesses near Dixon Heating & Air Conditioning Co Inc?
Yes, nearby are businesses like Scott Plumbing and Heating Co specializing in plumbing and HVAC services, and East Carolina Outdoor Products Pamlico offering construction services.