Dixon Heating & Air Conditioning Co Inc

Reviews

• DB

  dorothy Barr

  1 day ago
  1.0
  I supposely got a new HVAC system from Dixon Heating and Cooling and lord have mercy. It has been a night mare. The new system keeps breaking down and I've spent so much money trying to get it fixed but to no avail. I am having to get a new one so I'm considering taking Dixon's to court for selling a faulty HVAC to me. They know their equipment is no good and gets agitated when you have to call for them to come out and fix it. I am sick of these type of people ripping innocent people off. Please don't use this company. They for sure is using faulty equipment. I have spent over $5000 trying to get this HVAC fixed from all the problems. I refuse to spend anymore money and have decided to contact an attorney to see what my options are. This is so unfair.
• AW

  April Woody

  Feb 24, 2026
  5.0
  When we got home last night we had no heat. A friend gave me the number for Dixon Heating & Air where I left a message and they called me before 8:30 this morning. She told me she didn’t have any availability for today because one of their techs was out sick. We schedule for them to come out the following day. Within 15 minutes, she had called me back to let me know she moved some things around and she could have someone out between 3 and 5. Gavin was at my house at 2:57 and started looking for the problem right away. He took pictures of everything to show me what was wrong with it. He was so pleasant and professional the entire time he was at my house. I will definitely be using them for all future heating and air issues.
• SK

  Sandra Kopek

  Jul 15, 2021
  5.0
  My A/C died on a weekend when it was extremely hot and humid and It was 90 degrees inside. I called Dixon Monday morning and was promised a serviceman by late morning. He showed up before noon and had it up and running cool very quickly. I needed a replacement part and he came back 2 days later to finish the job. I was extremely happy with the promptness and the service job.
• LH

  lisa haidt

  Jul 14, 2021
  5.0
  The technicians are always polite with a positive attitude. Yesterday's issue was pinpointed and the part was replaced in 10 minutes and we were operational. Also a function of the problem we had, but he found it quick and replaced the worn out part. Even on the call for help, they gave instructions to change the settings on the thermostat to prevent anything worse from happening before they could look at it. Happy. Thanks

Frequently Asked Questions About Dixon Heating & Air Conditioning Co Inc