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Jay's Heating, Air & Plumbing

4.8
(3131 reviews)

Business Details

130 Greyhound Rd, Mt. Airy, NC
27030, United States
(336) 975-8262
http://jshvacunlimited.com

About

Air Conditioning ContractorGenerator Service & RepairGenerator ShopAir Quality ConsultantHeating ContractorHeating Equipment SupplierHVAC ContractorAir Duct Cleaning ServicePlumber
When you’re looking for the best heating and air company in the Mount Airy, NC area, look no further than J's HVAC Unlimited. We are a full-service HVAC company with years of industry experience on our side. We offer traditional heating and cooling services to go along with extensive indoor air quality and general home comfort services too. Whether residential or commercial properties, J'S HVAC Unlimited can help with repair, installation, and maintenance of your HVAC system. Our certified technicians are also available 24/7 to diagnose and repair your heating or cooling system. At J's HVAC Unlimited, our contractors are ready to help you with any and all of your HVAC needs!

Details

  • Wheelchair accessible restroomAvailable

Location

Jay's Heating, Air & Plumbing
130 Greyhound Rd, Mt. Airy, NC
27030, United States

Hours

Reviews

4.8
3,131 reviews
5 stars
2,940
4 stars
47
3 stars
16
2 stars
23
1 star
105

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians were frequently described as knowledgeable, polite, and professional, providing thorough explanations of services.

Customer Service

Many customers appreciated the communication and updates regarding appointments, as well as the friendly demeanor of the staff.

Service Quality

While most reviews praised the thoroughness and effectiveness of the technicians, there were notable complaints about upselling and service quality after maintenance.

Timeliness

Several customers highlighted the promptness of service, with technicians arriving on time and completing work efficiently.

Mixed Experiences

Some customers reported negative experiences, particularly regarding perceived pressure to purchase new systems and dissatisfaction with service outcomes.
  • SN
    Sam Noonkester
    Feb 21, 2026
    1.0
    System was running fine until they came out to do routine maintenance. Soon after they left the system stopped working and now they want to charge me 160 dollars to fix it when it’s clearly their fault. Takes for ever to get an appointment. The employees they send out seem unqualified. Go with someone else and save yourself money and a headache
  • KN
    Karen Noonkester
    Feb 20, 2026
    1.0
    My family member bought a new heat pump from them a couple of years ago and paid extra for maintenance/services. They came and performed scheduled maintenance and two days later it quit working. They tried to charge them $159.00 for coming out and finally someone from the company said ok you don’t have to pay it but now they won’t come out and fix whatever they messed up. I bought a new central air unit 3 years ago and a new natural gas furnace last year. I looked at this company but read similar stories like this and chose a different company. So glad I did.
  • RL
    Randy LeQuire
    Feb 19, 2026
    5.0
    Jay has a young man working for him named Noah. This is just amazing, not only was he a day early but gave us a call a half hour before to let us know he was "on the way". He provided a very encompassing service inspection to let us know how our unit was doing, and also sent us pictures of the parts we couldn't easily see. This was not one of those pressure pitches. But Jay's HVAC will definitely get All my HVAC business. They have given me confidence in local professionals!
  • BK
    B K
    Feb 17, 2026
    5.0
    Jake and Teddy did a great job with our replacement HVAC install today, keeping us updated and answering all our questions (as did Jake and Austin with a follow-up visit). I'm appreciative of Clayton and Danny's contributions as well. Also need to point out that this whole process started with Kendall who was incredibly comprehensive and thorough with helping get us a quote. We got 7 competitor quotes, and just from interactions with Kendall, and then your install team today, I can tell we made the right choice. Thank you!
  • RH
    Rose Haag
    Feb 3, 2026
    1.0
    We had a busted pipe in our wellhouse. The guys came out, made big deal of getting us a price, replaced approx 2ft of pvc pipe, 3 elbow connectors, did not check under the house for any noticeable leaks and left us with frozen pipes, after assuring us we would have water, because they had to get to another job. They told us to keep the heater on in the wellhouse and call them if they were still frozen. They would bring heaters, which they said they rented and do not keep in the warehouse. When we called Tues morning, the dispatcher said they don't have heaters and don't use them. Wonder who's lying? They made sure they got their check for $915.62 for a job NOT done. They knew they had us, after all we were without water for 2 days. How sad to take advantage of 2 women let alone anyone else. Shame on you! We had to call someone else and low and behold, he did not leave without making sure we had water. We had another busted pipe UNDER THE HOUSE, where Jay's did not check.

Frequently Asked Questions About Jay's Heating, Air & Plumbing

What services does Jay's Heating, Air & Plumbing offer?

Jay's Heating, Air & Plumbing provides heating and air conditioning repair, installation, and maintenance, as well as plumbing, water filtration, duct cleaning, generator services, aeroseal, and crawlspace renovations.

Are the technicians at Jay's Heating, Air & Plumbing certified and available for emergencies?

Yes, Jay's HVAC technicians are certified and available 24/7 to diagnose and repair heating or cooling systems.

Brand Certified Facts from Jay's Heating, Air & Plumbing

This information is certified by Jay's Heating, Air & Plumbing and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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