Best plumbing company, i have worked with last 10 years.
PQ
Peter Quinn
Sep 28, 2025
5.0
Fantastic service and a reasonable price. The team was knowledgeable and quickly resolved our issue. Highly recommended.
CM
Cathy Maxfield
Aug 25, 2025
5.0
Nothing like getting Mom's water bill to find it has doubled in cost and there is a leak somewhere in the front yard. A friend recommended R&R Plumbing Co. I called them last Monday and they came right out to talk with me. They then had various companies come and mark the yard that afternoon. They came back last Wednesday morning and did an excellent job finding the leak and replacing the water line. The City came and inspected the work and give their ok before they could finish the job on Friday but it had rained so hard Thursday night the mud and ground was saturated. They came out anyway on Friday to get the water out of the trench and came back today, Monday, to fill it back in, put out seeds, and lay down straw. They were very respectful, knowledgeable and answered all my questions. I was very impressed with the quality of work they did. I highly recommend them to anyone.
If you ever need a great plumber, give these people a call. You will not be disappointed!!!
KA
Kim Allgood
Jun 19, 2025
5.0
R & R and staff are hard working people who take pride in what they do and care about their customers! The folks at R & R take very good care of my personal and business plumbing needs. Grayson and his entire crew will take very good care of you
CB
Cameron Baxter
Jan 29, 2024
5.0
I’ve used R&R a couple of times thus far after a referral from a friend; the first time a larger project in our crawlspace (sewage line leak) and the second a smaller project in the house. Both times, the team was responsive, helpful, and very friendly. Prices seemed very fair too. I heartily recommend R&R for your plumbing needs!
Frequently Asked Questions About R & R Plumbing and Salem Rooter Inc
How do I know if I have a hidden leak?
Indications of a hidden leak may include unexpectedly high water bills, damp areas on walls or ceilings, unexplained musty odors, or the appearance of mold without an obvious cause. If you suspect a leak, we recommend scheduling a professional inspection to identify and address the issue promptly.
What should I do if my toilet keeps running?
A continuously running toilet typically indicates an issue with the flapper valve, fill valve, or float adjustment. If simple troubleshooting measures do not resolve the problem, it is advisable to contact a professional plumber to prevent unnecessary water waste and potential damage.
How often should I schedule drain cleaning?
For most residential properties, an annual drain cleaning service is recommended to prevent clogs and maintain optimal plumbing system performance. However, if you experience frequent drain backups, more regular maintenance may be necessary.
Can you handle large-scale plumbing projects for apartment complexes and office buildings?
Our company is equipped to manage comprehensive plumbing services for multi-unit properties. This includes water main repairs, sewer line maintenance, and fixture installations for apartment complexes and office buildings.
Do you offer emergency plumbing services for businesses?
We provide emergency plumbing services for commercial clients. Understanding that plumbing emergencies can result in significant revenue loss, our team prioritizes quick response times to minimize business disruptions.
How can I prevent sewer backups in my commercial property?
To mitigate the risk of sewer backups in commercial properties, we recommend implementing a regular maintenance schedule. This should include routine drain cleaning, proper grease trap maintenance, and periodic camera inspections to identify and address potential blockages early.
What's the difference between drain snaking and sewer jetting?
Drain snaking is a method used to clear localized clogs by creating a pathway through blockages. In contrast, sewer jetting is a more comprehensive cleaning process that uses high-pressure water to remove grease, sludge, and debris throughout the entire pipe, helping to prevent future clogs.
Will sewer jetting help with slow drains?
Sewer jetting is an effective solution for slow drains. This issue is often caused by accumulated debris in the sewer line. The jetting process thoroughly removes this buildup, restoring the full drainage capacity of your plumbing system.
Is sewer jetting safe for my pipes?
Sewer jetting is a safe procedure for most plumbing systems when performed by trained professionals. Unlike chemical drain cleaners, which can potentially damage pipes, our technicians use appropriate pressure levels to effectively clean your pipes without causing harm.
What is sewer jetting, and how does it work?
Sewer jetting, also known as hydro jetting, is an advanced cleaning technique that utilizes high-pressure water (up to 4,000 psi) to remove grease, roots, sludge, and debris from sewer pipes. This method is considered one of the most effective approaches for cleaning and maintaining sewer lines.
How can I identify if there is a hidden leak in my home or business?
Signs of a hidden leak include unexpectedly high water bills, damp areas on walls or ceilings, musty odors, or mold without a clear source. Schedule a professional inspection to locate and fix leaks promptly.
What steps should I take if my toilet keeps running continuously?
A running toilet often points to issues with the flapper valve, fill valve, or float adjustment. If basic fixes don't help, contact a professional plumber to prevent water waste and damage.
How often should I schedule drain cleaning to maintain my plumbing system?
Annual drain cleaning is recommended for most homes to prevent clogs and ensure plumbing performance. Properties with frequent backups may need more frequent service.
Does R & R Plumbing and Salem Rooter Inc handle large-scale plumbing projects?
Yes, the company manages comprehensive plumbing services for apartment complexes and office buildings, including water main repairs, sewer maintenance, and fixture installations.
Are emergency plumbing services available for commercial clients?
Yes, they provide 24/7 emergency services prioritizing quick response to minimize business disruption and revenue loss.
What payment methods are accepted by R & R Plumbing and Salem Rooter Inc?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What plumbing brands does R & R Plumbing and Salem Rooter Inc work with?
They work with Rheem and Rinnai brands for various plumbing services.
What notable places are near R & R Plumbing and Salem Rooter Inc in Mocksville, NC?
Nearby are Southern Milk Transport (a dairy store) and Marsha & Lou's Koi and Watergardens, which offers gardening and grocery items. After your plumbing service, you might visit these local spots for groceries or garden supplies.
Are there churches near R & R Plumbing and Salem Rooter Inc where customers can attend services?
Yes, nearby churches include Cornatzer Baptist Church and Cornatzer United Methodist Church, both convenient for visitors or residents seeking local worship services.
How can the Cornatzer-Dulin Volunteer Fire Department nearby support customers of R & R Plumbing and Salem Rooter Inc?
Being close to the Cornatzer-Dulin Volunteer Fire Department ensures prompt emergency support, adding safety for customers and the community during urgent plumbing or building incidents.