Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Customers praised the excellent communication and responsiveness from the staff throughout the service process.
Quality of Work
The quality of repairs and installations received high marks, with many customers expressing satisfaction with the thoroughness and effectiveness of the work done.
Timeliness
Many reviews highlighted the prompt arrival and quick service provided by the technicians.
Value for Money
Customers appreciated the fair pricing and felt they received good value for the services rendered.
LH
Lafenechia Hawthorne
6 days ago
5.0
David is a gem! He was very knowledgeable, professional and attentive. He made sure to address all of my concerns and when asked gave his expert opinion in moving forward. He is an asset to ER Services company. He provided service that felt like family.
CM
crv adventure mom
Jan 2, 2026
5.0
I had a cracked toilet flange repaired and the toilet reinstalled. They also, in the same visit, replaced my kitchen faucet. The tech, JD, was very nice and was knowledgeable and professional.
GC
Graham Carling
Dec 23, 2025
5.0
ER Plumbing was recommended to us by another plumber who didn’t do tankless heater installs and I’m very happy they did. Max did the install and he was great - keeping us informed of progress, worked hard, gave us a good rundown of the new equipment and everything was cleaned up before he left. Couldn’t ask for more.
RB
Ryan Bailey
Dec 23, 2025
5.0
Damion and Randy are awesome! These guys have professionalism coupled with warmth and honesty. I writing this review only because want the “bosses” to know how awesome these guys are.
Staff is the reason I will be calling E.R. next time something happens.
Thanks guys, Merry Christmas!
DC
Deb Collier
Dec 19, 2025
5.0
ER technicians Gordon and Fernando arrived promptly to deal with our water leak. They were knowledgeable and personable. They kept us informed each step of the way and we will definitely call upon them again for any future plumbing repairs.
What are the regular business hours for E.R. Services?
E.R. Services is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Where is E.R. Services located?
E.R. Services is located at 11345 Allen Station Dr, Mint Hill, NC 28227, USA.
What types of services does E.R. Services provide?
E.R. Services specializes in plumbing services and also offers HVAC and general contractor services.
How can I contact E.R. Services for plumbing or HVAC needs?
You can reach E.R. Services by phone at +1 980-890-4600.
What is the company's motto or featured message?
Their featured message is ‘Serviced Once, Client for Life’, highlighting their commitment to long-term customer service.
Are there any mechanical engineering or related services near E.R. Services?
Yes, DesignBuild Mechanical Corporation, which offers mechanical engineering and engineering services, is located nearby.
Can I find other plumbing services close to E.R. Services?
Yes, E.R. Plumbing Services, another plumbing service provider, is located nearby.
What nearby places could I visit for food before or after my appointment at E.R. Services?
Nearby dining options include Arby’s fast food restaurant and Jake’s Good Eats, a southern-style sandwich shop and restaurant.
Are there any health care facilities near E.R. Services?
Yes, Clear Creek Nursing and Rehabilitation Center, Carolinas HealthCare Urgent Care, University Pediatrics-Mint Hill, and Fredrick E. Enos, PA are all located nearby for medical and rehabilitation needs.
How long has E.R. Services been in business?
E.R. Services was established in 1997, providing over two decades of experience in plumbing and HVAC services.