Customers consistently praised the professionalism and expertise of the technicians, highlighting their courteous and knowledgeable service.
Responsiveness
The business received positive feedback for its quick response times, often sending technicians to address urgent issues within hours.
Customer Service
Many reviews emphasized excellent customer service, with technicians taking the time to explain issues and solutions clearly.
Quality of Work
Customers expressed satisfaction with the quality of repairs and installations, noting thoroughness and attention to detail.
Value for Money
Several reviews mentioned fair pricing and good value for the quality of service provided.
VP
Vince Palazzolo
6 days ago
5.0
Shawn and his partner were very professional, pleasant to have in my home for a full system install. The company was great to deal with and I think I got a great price and quality from my money. They left everything very clean and were very careful not to damage anything.Great job, thank you.
HK
Hannah Kleiman
Feb 19, 2026
5.0
ER services was able to get me scheduled within a day, the person I spoke with on the phone was very kind and helpful, and the plumbers who showed up to fix our leak were very polite, timely, and knowledgeable. They were able to diagnose and fix the issue within an hour. If I need plumbing repairs in the future, I will definitely be using ER services again!
AK
Ale’ K
Feb 16, 2026
1.0
If I could give this company a negative star I would. Every time they come out to The Villages property they take forever to do a repair just to not even complete the job and have to stretch it out upon multiple days causing many residence to have to go all day without water or a proper estimate of when it will get cut back on. The work site is always left exposed and causes lots of sediment to contaminate water supply.
CS
C Smith
Feb 14, 2026
5.0
JD was great! I found a puddle in my kitchen and he fixed the faulty valve and addressed the underlying problem with patience and professionalism. This all happened on Saturday night but he was able to arrive in about 1 1/2 hours. I m very happy with the work and how it was done. Anything on Saturday night is going to be expensive but for the quality efficiency and time of the work the price was ok.
NS
Nima Shahnizadeh
Feb 12, 2026
5.0
Benjamin from ER Services did an outstanding job. He responded quickly to our call and worked through the entire day repairing a burst pipe. He was thorough, professional, and made sure everything was handled properly. He even came back to further inspect the issue and ensure there were no additional problems. Overall, an amazing job, highly recommend!
What are the regular business hours for E.R. Services?
E.R. Services is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Where is E.R. Services located?
E.R. Services is located at 11345 Allen Station Dr, Mint Hill, NC 28227, USA.
What types of services does E.R. Services provide?
E.R. Services specializes in plumbing services and also offers HVAC and general contractor services.
How can I contact E.R. Services for plumbing or HVAC needs?
You can reach E.R. Services by phone at +1 980-890-4600.
What is the company's motto or featured message?
Their featured message is ‘Serviced Once, Client for Life’, highlighting their commitment to long-term customer service.
Are there any mechanical engineering or related services near E.R. Services?
Yes, DesignBuild Mechanical Corporation, which offers mechanical engineering and engineering services, is located nearby.
Can I find other plumbing services close to E.R. Services?
Yes, E.R. Plumbing Services, another plumbing service provider, is located nearby.
What nearby places could I visit for food before or after my appointment at E.R. Services?
Nearby dining options include Arby’s fast food restaurant and Jake’s Good Eats, a southern-style sandwich shop and restaurant.
Are there any health care facilities near E.R. Services?
Yes, Clear Creek Nursing and Rehabilitation Center, Carolinas HealthCare Urgent Care, University Pediatrics-Mint Hill, and Fredrick E. Enos, PA are all located nearby for medical and rehabilitation needs.
How long has E.R. Services been in business?
E.R. Services was established in 1997, providing over two decades of experience in plumbing and HVAC services.
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