About
Plumber
Location
Hours
Reviews
4.9
4,593 reviews
5 stars
4,452
4 stars
84
3 stars11
2 stars13
1 star33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and responsiveness of the technicians and office staff.
Technical Expertise
Technicians were frequently noted for their knowledge and thoroughness in diagnosing and resolving plumbing issues.
Timeliness
Customers appreciated the prompt response times and quick service, often receiving same-day appointments.
Communication
Clear communication regarding services, costs, and follow-ups was highlighted as a strong point by multiple reviewers.
Overall Satisfaction
The majority of reviews expressed high levels of satisfaction with the service provided, recommending the company for future plumbing needs.
- KFKaren Fairchild6 days ago5.0The ER team is both professional and personable. I had a water leak behind my washing machine that was located and resolved in one visit. I highly recommend ER Services.
- JGJohnny GottrocksNov 14, 20255.0Just had another excellent experience with E.R. Services. The level of courtesy and professionalism is unmatched. Stomach was in a knot dealing with an emergency, but now that they have come and fixed the problem, my stomach has a nice warm fuzzy feeling.
- CBChris BarlowNov 13, 20255.0Stellar work from a real professional. He listened to my input, gave me options, and charged fairly.
- ANAndy NeillNov 5, 20255.0100% customer focused. Very through analyzing the issue and giving the best resolve. Highly recommend E.R Services.
- TNTierra NeelyOct 29, 20251.0I want to express my dissatisfaction with the recent service I received from Damon who came to my home to perform an unclogged pipe repair. The technician appeared inexperienced and made an unprofessional statement during the service. After the visit, I called the office to express my concerns and spoke with a receptionist who assured me that a manager would return my call. It has been days and I have not received any follow-up communication. This lack of response has added to my frustration and disappointment.
Frequently Asked Questions About E.R. Services
What are the regular business hours for E.R. Services?
E.R. Services is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Where is E.R. Services located?
E.R. Services is located at 11345 Allen Station Dr, Mint Hill, NC 28227, USA.
What types of services does E.R. Services provide?
E.R. Services specializes in plumbing services and also offers HVAC and general contractor services.
How can I contact E.R. Services for plumbing or HVAC needs?
You can reach E.R. Services by phone at +1 980-890-4600.
What is the company's motto or featured message?
Their featured message is ‘Serviced Once, Client for Life’, highlighting their commitment to long-term customer service.
Are there any mechanical engineering or related services near E.R. Services?
Yes, DesignBuild Mechanical Corporation, which offers mechanical engineering and engineering services, is located nearby.
Can I find other plumbing services close to E.R. Services?
Yes, E.R. Plumbing Services, another plumbing service provider, is located nearby.
What nearby places could I visit for food before or after my appointment at E.R. Services?
Nearby dining options include Arby’s fast food restaurant and Jake’s Good Eats, a southern-style sandwich shop and restaurant.
Are there any health care facilities near E.R. Services?
Yes, Clear Creek Nursing and Rehabilitation Center, Carolinas HealthCare Urgent Care, University Pediatrics-Mint Hill, and Fredrick E. Enos, PA are all located nearby for medical and rehabilitation needs.
How long has E.R. Services been in business?
E.R. Services was established in 1997, providing over two decades of experience in plumbing and HVAC services.