Business Details
About
Flooring StoreWood Floor Installation ServiceFlooring Contractor
Looking for hardwood, vinyl plank, and waterproof flooring near Matthews, NC? At Lumber Liquidators, we carry a wide selection of scratch-resistant engineered hardwood, waterproof vinyl plank, laminate flooring, and more. Whether you're updating your home with durable vinyl plank, authentic oak hardwood, or easy-to-install laminate, our expert team can help. We offer professional flooring installation, in-home measurement, and everything you need to complete your project. Visit our Matthews, NC flooring store to explore high-quality floors with popular looks like oak, hickory, maple, and stone-look vinyl, plus matching underlayment and trim. Stop by today for expert advice, reliable flooring installation, and unbeatable flooring deals.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
167 reviews
5 stars
131
4 stars
12
3 stars
9
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Angela and other staff members received high praise for their exceptional customer service, knowledge, and willingness to assist customers throughout their flooring projects.
Product Quality
Customers expressed satisfaction with the quality and variety of flooring options available, often highlighting good deals and competitive pricing.
Installation Experience
Many reviews noted positive experiences with the installation process, mentioning professionalism and thoroughness of the contractors.
Communication Issues
Some customers reported problems with communication regarding order status and follow-ups, leading to frustration.
After-Sales Support
There were complaints about poor after-sales service, particularly regarding warranty issues and handling of installation problems.
- VEVanessa EllingtonOct 13, 20255.0Angela is great, she went the extra step and helped me solve a huge problem with finding flooring to match and then called another store to make sure I would be taken care of. I was very very thankful!!!!
- PGPat GardnerSep 23, 20255.0I wanted to replace the carpet in my bedrooms to match the LVP flooring in the main living space. I checked with the flooring company only to find out it was no longer available. And they were not able to satisfy a complimentary flooring. A friend recommended I look at Lumber Liquidators. Lumber Liquidators I said! What customer service. Angela was able to find a flooring that complimented my original flooring, which was no easy task by the way. She coordinated having one of their affiliated contractors measure (and install) my floors, and made sure the order had the right amount of materials for the job. Kudos to Thomas Mende and his team for the excellent job with the installation, leaving each room clean, and putting furniture back in place. Need new flooring? Let Angela, her team, and Lumber Liquidators help you with that project.
- RSRyan SchauerSep 2, 20255.0Ask for Angela, she's a rock star. We re-installed our LVPs twice due to flooding and she was there every step of the way. She is knowledgeable about all of LL products and services and super nice. 10 Star experience!
- AHAaron HelmsAug 30, 20255.0Staff of Angela and Mike were awesome. Helped me get the right floor and tools to make the install great. Great selection of flooring and great communication from the team as our products came in. First rate facility and staff!
- ARaurra rogersAug 23, 20255.0Love this place. This is the second time we have purchased flooring from them and we never have any issues. Always lots of options and helpful employees.
Frequently Asked Questions About Lumber Liquidators
What types of flooring products does Lumber Liquidators in Matthews, NC offer?
Lumber Liquidators offers a wide selection of scratch-resistant engineered hardwood, waterproof vinyl plank, laminate flooring, prefinished solid and engineered hardwood, unfinished hardwood, bamboo engineered flooring, and more.
Does Lumber Liquidators provide installation services for their flooring products?
Yes, Lumber Liquidators offers professional floor installation services along with in-home measurement to ensure a perfect fit for your project.
What are the business hours for Lumber Liquidators in Matthews, NC?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM, and it is closed on Sundays.
Can customers order flooring for in-store pickup or delivery at Lumber Liquidators?
Yes, Lumber Liquidators provides both in-store pickup and delivery services for your convenience.
Where is Lumber Liquidators located in Matthews, NC?
Lumber Liquidators is located at 11043 East Independence Blvd, Matthews, NC 28105, USA.
How can I contact Lumber Liquidators for inquiries or support?
You can contact Lumber Liquidators at their main phone number +1 704-749-2490 or via email at Store264@llflooring.com.
Is Lumber Liquidators wheelchair accessible?
Yes, their store has wheelchair accessible seating and restrooms to accommodate customers with disabilities.
Can I find related home improvement stores near Lumber Liquidators in Matthews?
Yes, you can visit nearby Mgv Services, a home improvement store offering carpet cleaning, and Neighborhood Garage Door "The Original," a hardware store, for additional home improvement needs.
What dining options are available near Lumber Liquidators in Matthews?
Nearby you can enjoy a meal at Golden Corral Buffet & Grill, an American restaurant offering a buffet style dining experience.
Are there any community services or wellness centers close to Lumber Liquidators?
Yes, the Kiwanis Club of Matthews, NC provides community services and charity work nearby, and the Guided Hands Wellness Spa offers massage and beauty therapy close to the store.