Business Details
About
Heating ContractorAir Conditioning ContractorHeating Equipment SupplierBoiler SupplierAir Quality ConsultantAir Duct Cleaning ServiceHVAC Contractor
J & J Mechanical, Inc. has provided heating, ventilation, and air conditioning (HVAC) services for customers in eastern North Carolina since 1988. We serve communities in Craven, Lenoir, Greene, Jones, Pitt, and Wayne counties from our corporate office in Kinston, N.C. We care about your indoor comfort and the quality of the air that you breathe in your home or business. Excellent customer service is our priority. We value our customers and ensure that each job we undertake is completed to the highest technical standards and the customer’s satisfaction.
Details
- Cash onlyNot available
Location
Hours
Reviews
4.9
480 reviews
5 stars
451
4 stars
16
3 stars0
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and professional service from both technicians and office staff, highlighting their responsiveness and willingness to help.
Timeliness
Many reviews noted the quick response times for service calls, often with same-day appointments, which customers greatly appreciated.
Professionalism
Technicians were frequently described as knowledgeable, courteous, and thorough in their work, providing clear explanations of services performed.
Value for Money
Several customers mentioned reasonable pricing and good value for the quality of service received, although there were some concerns about high costs for certain repairs.
Mixed Experiences
While many reviews were positive, a few customers expressed dissatisfaction with specific service issues, including delays and perceived upselling tactics.
- DWDonna WillifordDec 23, 20255.0Same day service! Can’t get any better than that! Professional service! Isaiah was very through as efficient and had us back up and running quickly!
- TNTyler NuteDec 17, 20255.0My technician always gets the job done. He's come for 2 emergency repairs, summer and winter, and he's kind, hard working, and clearly knows what he's doing since the results speak for themselves. Their service department makes everything easy. It's one lady, she remembers your name, and she will call you when it's time for service. Good company. Friendly. Local. Trustworthy.
- JHJared HobbsNov 25, 20255.0J & J Mechanical is always the absolute best when it comes to customer service and hvac needs. They are always there for me when I am need of service. Mrs Kelly in the service department always puts a smile on my face just when talking over the phone about what needs to be taken care of. The hvac technician Anthony is awesome and very well rounded when it comes to explaining what’s is going on with the unit. 10/10 Highly recommend J & J Mechanical for all your hvac needs!!
- JHJo HawkinsNov 5, 20255.0Technician was professional and knowledgeable of the job that needed to be done. Very friendly.
- CBCarol BroomeSep 11, 20255.0Install new a/c fan to replace broken one.
Frequently Asked Questions About J & J Mechanical, Inc.
Where is J & J Mechanical, Inc. located?
J & J Mechanical, Inc. is located at 1440 US-258 S, Kinston, NC 28504, USA.
What are the operating hours of J & J Mechanical, Inc.?
J & J Mechanical, Inc. operates 24/7 every day of the week, including emergency services.
What types of services does J & J Mechanical, Inc. offer?
They offer air conditioning repair & installation, heating repair, HVAC repair & installation, indoor air quality products & services, and HVAC maintenance.
Which brands does J & J Mechanical, Inc. work with?
J & J Mechanical, Inc. works with Bryant brand products.
What payment options are accepted by J & J Mechanical, Inc.?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
What certifications and associations does J & J Mechanical, Inc. have?
They are EPA-approved and NATE (North American Technician Excellence) Certified.
Which areas does J & J Mechanical, Inc. serve?
They serve customers in areas including Greenville, Kinston, New Bern, Ayden, Chocowinity, Cove City, Deep Run, Dover, Farmville, Grifton, Grimesland, Hookerton, La Grange, Maury, Pink Hill, Seven Springs, Snow Hill, Trenton, Vanceboro, and Winterville in eastern North Carolina.
Are there any notable places near J & J Mechanical, Inc. that customers can visit?
Nearby attractions include Kinston Battlefield Park for history enthusiasts, Ironclad Marketplace for shopping antiques and thrift items, and several hotels like Hampton Inn Kinston and Quality Inn Kinston Hwy 70 for convenient accommodation.
How can knowing nearby hotels benefit customers of J & J Mechanical, Inc.?
Customers traveling from out of town can conveniently stay at nearby hotels such as Hampton Inn Kinston or Quality Inn Kinston Hwy 70 while receiving HVAC services in Kinston.
What local amenities near J & J Mechanical, Inc. might customers enjoy before or after a service visit?
Customers might enjoy dining at nearby Hardee's fast-food restaurant or grab coffee and snacks at Dunkin' Donuts, both located near the business.