At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.
Location
Certified by One Hour Heating & Air Conditioning® of Outer Banks • Feb 22, 2026
One Hour Heating & Air Conditioning® of Outer Banks
Certified by One Hour Heating & Air Conditioning® of Outer Banks • Feb 22, 2026
Reviews
4.9
757 reviews
5 stars
735
4 stars9
3 stars2
2 stars1
1 star10
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, courteous, and knowledgeable.
Timeliness
Customers appreciate the punctuality of technicians, often noting they arrive on time or even early.
Customer Service
Many reviews highlight excellent customer service, with technicians taking the time to explain issues and solutions clearly.
Quality of Work
Overall, the quality of service and repairs is highly rated, with many customers expressing satisfaction with the outcomes.
Communication
Customers value the proactive communication from the company regarding appointments and service updates.
GB
GARY BURDEN
Feb 7, 2026
5.0
Team did a great job and were a pleasure to work with!
CV
Christine V
Feb 3, 2026
5.0
Awesome
MC
Michael Cocchia
Feb 2, 2026
3.0
First I have to say I used to use Atlantic Heating and Cooling but found out that One Hour took over them and I never received a letter informing me of this so I was a little annoyed with that but they did send a gentleman out told me I would need a new compressor that would cost$4500 plus installation said I was better off with a new system ( its a 20 year old system) so they came over gave me a price of almost $13, 000 dollars not taking into account that my wife and I are both senior citizens ( me in my 70s my wife almost 80 with health problems) talked to a few people and they thought that was kind of hi show them everything they were going to replace and said that at most it should only be about $8,500 dollars nice people but overpriced
MR
Mike Rebello
Jan 30, 2026
5.0
Matthew completed an inspection and performed maintenance on a recently purchased property’s units. He is very knowledgeable, didn’t hesitate to answer questions, and provided valuable feedback. I would love to have him back for any future repairs or tune up work!
SL
Sharon Hawkins Leung
Jan 5, 2026
5.0
Amber was my technician for bi-annual tune up and she is amazing! Courteous,professional, and I love that she has done these checks for me the last 3 times so she is familiar with my system. Highly recommend One Hour H&C!
Brand Certified Facts from One Hour Heating & Air Conditioning® of Outer Banks
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Certified February 22, 2026Yext Knowledge Graph
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