Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Jacksonville to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.4
38 reviews
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29
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- CWCourtland WilliamsJul 31, 20255.0You got a home project, construction job, or just need lawn touched up. Look no further the wonderful folks at sunbelt rentals will get you just what you need at the best price possible. Drivers are experienced and proffesional. Just tell em Will sent you.
- MHMark HarrellJul 26, 20245.0Great customer service!
- JWJohn WilliamsOct 28, 20215.0The men at Sunbelt in Jacksonville NC are the best crew I have dealt with in NC. From the initial contact with Mack and the follow thru from Steven and Michael, I was able to finish a complicated and time sensitive project. This was my 6th rental and every time has been professional and honest. Thanks, John A Williams.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool at Sunbelt Rentals?
You need a driver’s license or government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for more financial flexibility.
Is a deposit required to reserve equipment at Sunbelt Rentals?
No deposit is required for customers without a line of credit, but payment info is required at reservation. Credit customers have a deposit held during rental. Rapid Return rates may apply for short rentals.
Can I extend my rental period if I need equipment longer?
Yes, contact the branch to extend your rental. Additional time and charges will be added to your contract and credit card according to day, week, or 4-week rates.
Can I return rented equipment to a location different from where I rented it?
Typically, equipment should be returned to the original location. Contact your rental store for guidance if you want to return it elsewhere; calling ahead is recommended for assistance.
Does Sunbelt Rentals offer equipment delivery to my location?
Yes, delivery is available for a reasonable fee based on equipment type and distance. Specify delivery dates and instructions when reserving. Pickup is arranged via app or phone confirmation.
What should I do if rented equipment breaks while I am using it?
Request service through the equipment's reservation detail page or contact the rental branch for assistance or replacement. Rental Protection Plan (RPP) is available for damage coverage.
What are the business hours for Sunbelt Rentals in Jacksonville, NC?
Sunbelt Rentals is open Monday through Friday from 7:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Which nearby places can customers visit near Sunbelt Rentals?
Customers can visit Jump In Jax, an amusement park and arts venue, or Bulk Food, a grocery store and restaurant, for dining or entertainment before or after equipment rental.
Are there other equipment rental or contractor services near Sunbelt Rentals?
Yes, nearby are Gregory Poole Equipment Company for rentals and Southern Leisure Builders or Coastal Carolina Roofing Experts for contractors, helpful if you need additional services.
How can travelers find accommodation near Sunbelt Rentals?
Travel Inn and Travelers Inn Hotel motels are close by, convenient for customers coming from out of town who need a place to stay during their rental period.