Business Details
About
Heating ContractorAir Conditioning ContractorAir Quality ConsultantHeating Equipment SupplierAir Duct Cleaning ServiceGenerator Service & RepairGenerator ShopGrill StoreHVAC Contractor
Comfort Heating & Cooling was started out of a single car garage in 1995 by Dennis Williams. He and his brother ran the company until they sold it to the current owner, Logan Sosa, in 2008. He hit the ground running to ensure the best service he could while expanding the business. Since then, the company has grown from just Logan to 20 employees. Comfort Heating and Cooling now has a new office space on Gum Branch Rd and several vans to dispatch to customers for the fastest, best customer service possible.
Location
Comfort Heating & Cooling Service
1111 Gum Branch Road, Jacksonville, NC
28540, United States
Hours
Reviews
4.9
590 reviews
5 stars
553
4 stars
16
3 stars5
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous and respectful demeanor.
Timeliness
Many reviews noted that technicians arrived on time and completed services efficiently, often accommodating urgent requests.
Customer Service
The business received high marks for excellent customer service, with staff being described as friendly, helpful, and responsive to inquiries.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, including thorough inspections and effective repairs.
Communication
Customers appreciated clear communication throughout the service process, including updates on repairs and explanations of issues.
- CRCliff Ray2 days ago5.0Great customer service! Highly recommend
- EDElisabeth DawnNov 6, 20255.0We have the preventative maint contract through Comfort to keep our unit running smoothly. Robby went through and did the best job! He took pictures in attic to help explain the work he was doing & how our unit was set up. He cleaned drain lines & did a wash of the outside condenser unit to remove leaves & debris. Comfort has a long checklist inspection that gives peace of mind that the unit is working properly. Robby was quick, polite, very knowledgeable and left a clean workspace. We Definitely recommend this company for all hvac needs. From the kind office staff to technicians - this company shows that they care about their customers!
- JMJohn McKeeOct 25, 20255.0We had both systems inspected and prepped for the winter season. The inspection was very thorough and the technician was knowledgable, professional, and respectful. A true gentleman. He answered all our questions and was patient and polite. With people and service like that, comfort will continue to be successful.
- ROricky owensOct 24, 20255.0The technician was on time and did the maintenance quickly and was efficient. I am glad we are using Comfort for our heating and cooling needs
- FFFayOct 10, 20255.0We have had excellent service with Comfort Heating & Cooling. They are easy to scheduled with, show up on time, are friendly and courteous, and keep our systems running perfectly. I recommend them to anyone needing HVAC work.
Frequently Asked Questions About Comfort Heating & Cooling Service
What services does Comfort Heating & Cooling Service provide?
Comfort Heating & Cooling Service specializes in heating and air conditioning contracting, air quality consulting, heating equipment supply, air duct cleaning, generator service and repair, electrical work, and also operates a grill store.
Where is Comfort Heating & Cooling Service located?
Comfort Heating & Cooling Service is located at 1111 Gum Branch Road, Jacksonville, NC 28540, USA.
What are the business hours of Comfort Heating & Cooling Service?
Comfort Heating & Cooling Service is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Comfort Heating & Cooling Service?
You can contact Comfort Heating & Cooling Service by phone at +1 910-597-0954 or visit their website at http://ComfortHVACService.com.
Does Comfort Heating & Cooling Service have a social media presence?
Yes, Comfort Heating & Cooling Service has a Facebook page available at https://www.facebook.com/comfortheatingandcoolingnc/ for updates and contact.
What areas does Comfort Heating & Cooling Service serve?
Comfort Heating & Cooling Service serves several locations including Emerald Isle, Hubert, Jacksonville (28540 and 28546), Midway Park, Newport, Richlands, Sneads Ferry, Stella, and Peletier in North Carolina.
Are there any dining options nearby Comfort Heating & Cooling Service?
Yes, nearby dining options include Tequila Restaurant Jacksonville (Mexican cuisine), Smithfield's Chicken 'N Bar-B-Q (barbecue and fast food), and Cajun Seafood (seafood cuisine).
What nearby businesses could I visit along with Comfort Heating & Cooling Service for home services?
Nearby home service businesses include Maven Roofing for roofing services and Clearwater Pools and Spas for pool cleaning and home improvement supplies.
Are there beauty and spa options near Comfort Heating & Cooling Service?
Yes, nearby beauty and spa options include Secret Chambers Esthetics, Jennifer Smith Hair Stylist, Transformations Salon, Hair by Ashley Sermini, Hair by Abby Waters, and Hair By Haley Kassell.
What is the history of Comfort Heating & Cooling Service?
Comfort Heating & Cooling Service was started in 1995 by Dennis Williams in a single car garage. It was then sold to Logan Sosa in 2008, who expanded the business to 20 employees and relocated to a new office on Gum Branch Rd with a fleet of vans.