Business Details
About
Plumber
Thor’s Plumbing Solutions provides drain and pipe services, gas line services, plumbing repairs and installation, rough-in and trim-out plumbing services, sewer line services, water heater services, water purification and filtration services, and well pump services to the Orange County, NC area.
Details
- Credit cardAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
338 reviews
5 stars
330
4 stars5
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and responsive customer service, highlighting the helpfulness of staff like Brittney and technicians like Matt and Hunter.
Professionalism
The technicians were noted for their professionalism, punctuality, and thoroughness in diagnosing and resolving plumbing issues.
Quality of Work
Many reviews emphasized the high quality of work performed, with customers expressing satisfaction with installations and repairs, often noting the attention to detail.
Communication
Customers appreciated clear communication regarding scheduling, service details, and pricing, contributing to a positive overall experience.
Reliability
The business was frequently described as reliable, with many customers mentioning prompt service and the ability to handle emergencies effectively.
- DPDavid Puckett3 days ago5.0Second time using. Were able to fit me in within hours of calling (on a Friday), quick professional service. Clean, neat work. Happy customer. Fixed two outside hose bibs.
- EJEthan Johnston3 days ago5.0I gave Thor's Plumbing a call after a trenching mishap and they were great to work with. They had someone out to assess the job very quickly and another technician out within a couple hours to fix the problem. Really appreciated the same day trip to fix an emergency issue. Everyone was very friendly and professional. Great work at a great price. Highly recommend!!
- CCCorey Craig4 days ago5.0Overall great experience! Originally had an appointment for the next day, but they called and said they would be able to have someone stop out today. Quick, efficient, and friendly! Highly recommend!
- KBKen Brooks5 days ago5.0Have had two plumbing issues in 2 months. Both times service was quick and the service person very efficient. I have never had a regular plumber but Thor will be my go to from now on. I have used all of the usual in the area with mixed results, but am very happy with Thor's service so far.
- PMPamela Morse6 days ago5.0The gentleman that did the work at my house was friendly, informative and very professional. The work was completed in a timely manner and well done. It was obvious that he was well trained in customer service. I would highly recommend Thor's Plumbing Solutions.
Frequently Asked Questions About Thor's Plumbing Solutions
Do you provide leak repair services?
Yes, we offer leak detection and repair services. Our range of services also includes water heater repairs, well pump repairs, and general plumbing repairs in Hillsborough, NC.
What are the signs of a failing well pump?
Common indicators of a failing well pump include decreased water pressure, faucets that sputter, and complete loss of water supply.
How often should my well pump be inspected?
We recommend an annual inspection of your well pump to ensure its proper functioning and longevity.
How do I know if my water heater needs repair or replacement?
Indications that your water heater may need repair or replacement include water that's only lukewarm, rusty-colored water, unusual noises coming from the unit, and visible leaks.
What are the benefits of a tankless water heater?
Tankless water heaters offer several advantages, including instant hot water supply, improved energy efficiency, and a typically longer operational lifespan.
How do I know if I have a water leak?
Potential signs of a water leak include unexpectedly high water bills, damp areas on walls or ceilings, and the sound of running water when all fixtures are turned off.
How often should I have my drains cleaned?
The frequency of drain cleaning depends on usage, but we generally recommend annual cleaning to prevent clog formation and maintain optimal drainage.
What are the signs of a clogged drain?
Indicators of a clogged drain may include slow water drainage, gurgling noises from pipes, unpleasant odors, and in severe cases, sewage backups.
Do you offer any warranties on your work?
We provide warranties on many of our services, demonstrating our confidence in our workmanship. For specific warranty details, please contact us directly.
How can I schedule an appointment?
To schedule an appointment, you can call us at (984) 983-0129 or use the contact form available on our website.
Do you provide leak repair services?
Yes, Thor's Plumbing Solutions offers leak detection and repair services including water heater and well pump repairs in Hillsborough, NC.
What are the signs that my well pump is failing?
Signs of a failing well pump include decreased water pressure, sputtering faucets, and complete loss of water supply.
How often should I have my well pump inspected?
An annual inspection is recommended to keep your well pump functioning properly and extend its lifespan.
What signs indicate that my water heater needs repair or replacement?
Look out for lukewarm water, rusty-colored water, unusual noises from the unit, and visible leaks as signs your water heater needs attention.
What are the benefits of installing a tankless water heater?
Tankless water heaters provide instant hot water, improved energy efficiency, and generally have a longer operational life.
How can I tell if I have a water leak in my home?
High water bills, damp spots on walls or ceilings, and sounds of running water with all fixtures off may indicate a leak.
What payment options does Thor's Plumbing Solutions accept?
They accept American Express, Cash, Check, Discover, MasterCard, Visa, and Zelle payments.
What are your business hours and are emergency services available?
The business operates 24/7 on weekdays, closed on weekends and major holidays. Emergency services including weekends are offered subject to technician availability.
How can customers in nearby cities like Chapel Hill and Durham access Thor's Plumbing Solutions?
Customers in nearby cities such as Chapel Hill, Durham, and Raleigh can easily schedule services with Thor's Plumbing Solutions serving the Orange County area, facilitating convenient access to professional plumbing solutions.
Are there any notable nearby places customers might visit before or after their appointment at Thor's Plumbing Solutions?
Customers might enjoy visiting the Hillsborough Farmers Market for local produce, or get household supplies at The Home Depot nearby before or after their plumbing service.