Business Details
About
Heating Equipment SupplierAir Conditioning ContractorTrane Technologies
At Trane Supply, we provide HVAC service professionals with solutions to help them better serve their customers. We strive to provide a seamless experience — enabling customers to be more effective, profitable and knowledgeable. We are equipped to help you answer the tough questions about your projects, and we look forward to helping you find the right solution!
We are more than just a parts store or supply house; we are where you can go for superior customer service and the technical expertise you've come to expect from Trane. Our team is committed to delivering solutions to help you meet your customers' needs and grow your business. We have the parts, supplies and replacement equipment you need, when you need it, with the knowledge to support you from start to finish.
No matter what application you are looking for or what system you are working on, we have the products and the knowledge to tackle all of your HVAC needs.
We have everything you need for installing, maintaining, servicing and enhancing your systems, from Trane® OEM replacement parts to national wholesale brands and our private-branded SF™ wholesale lines.
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- BCbrad CloerMar 8, 20225.0Great products and service
- SMScott MostellerAug 27, 20215.0Very Knowledgeable Excellent HVAC Distributor
- JPJonathan PalmerOct 19, 20151.0I'm just a regular guy. Mechanical engineer by day and my wife and I have a handful of rental properties that I deal with in my spare time. When we buy a new rental property, there are 3 things that I do, replace all plumbing, Install a new water heater and install a new HVAC system. Most of the houses we buy are foreclosures so the HVAC system is typically missing anyway.. Needless to say all 7 of our houses currently run 1 if not 2 Trane systems partially because the gentleman I typically call for HVAC systems puts these in. All of our systems vary in age from 2 years old to 11 years old. I had a blower motor go out in one of our units and since the house was vacant and I had some spare time I figured that I would replace it myself this time. I called Trane in Hickory for the blower motor and was given a price in the 350 dollar range. CC Dickson has the motor for 150 dollars. So I called the Trane store back and asked why such a difference... because I'm not a licensed HVAC installer was their response. I get marking it up a little because I'm not an installer but double the price plus.. So I ordered the blower motor from CC Dickson. When I received it, it did not have the two rubber motor mounts that allow the motor to fit into the cradle. I called CC Dickson back and they said they could have it the next day and the cost was $2 each (2 required $4 total). Wanting to see if the Trane store might have them in stock, I called them and they said yes they did and the price would be $12 each $24 total. After hearing this and remembering the blower motor cost difference as well, I told the gentlemen that if this is the way Trane does business with their end users, that the unit I purchased 3 years ago might be the last one I purchase. I wasn't rude or abrupt, simply taken back at the mark up. The gentleman on the phone who identified himself as John said they no longer had the item I was looking for in stock and hung up the phone. This will be my last Trane Unit. I will phase them out to a Goodman or a Rheem or someone else after I do some research. Thank you John at Trane in Hickory Nc, Typically I just pay a service gentleman to fix these problems and have no clue about your company or how you deal with the end user, so thank you very much for making me aware.
Frequently Asked Questions About Trane Supply
What products does Trane Supply offer for HVAC needs?
Trane Supply offers a wide range of products including chemicals, coil cleaner, belts, capacitors, motors, equipment, portable cooling, residential HVAC units, unit heaters, PTACs, indoor air quality products, air filters, filter driers, flow controls, thermostats, compressors, installation supplies, tools, refrigerant, refrigerant handling, and condensate management.
What brands are available at Trane Supply?
Trane Supply carries brands such as Trane, Ameristar, ServiceFirst, and SF.
What are the operating hours of Trane Supply in Hickory, NC?
Trane Supply is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Trane Supply located?
Trane Supply is located at 1265 19th St LN NW, Hickory, NC 28601, USA.
How can customers contact Trane Supply?
Customers can contact Trane Supply by phone at +1 828-267-5697, toll-free at +1 866-967-5697, by fax at +1 828-267-5698, or email at Hickory@tranesupply.com.
Does Trane Supply offer online ordering options?
Yes, customers can download Trane360 for online ordering at http://www.trane.com/commercial/north-america/us/en/about-us/for-customers/trane-360.html.
What specialties does Trane Supply have in terms of HVAC parts?
Trane Supply specializes in OEM parts, Trane parts, and remanufactured compressors to support various HVAC systems.
What nearby places can I visit after visiting Trane Supply?
Nearby you can visit several places such as the Hickory Sports Complex for recreation, Honey Baked Ham for dining, and the Carolina Pickleball Club if you're interested in sports.
Are there nearby facilities that might help HVAC professionals in related services?
Yes, nearby locations like Norandex Distribution (a home improvement store) and Sunbelt Rentals (industrial equipment rental) can support HVAC professionals with additional supplies and equipment rentals.
What amenities are available near Trane Supply for customers visiting from out of town?
Customers visiting from out of town can find hotels nearby such as Quality Inn and Days Inn & Suites by Wyndham Hickory, which provide convenient accommodation options.