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Plumbing Supply StoreBathroom Supply StoreHardware StoreIndustrial Equipment SupplierHome Improvement StoreDrywall & InsulationSafety Equipment SupplierWholesalerPump Supplier
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.2
9 reviews
5 stars
4
4 stars
1
3 stars0
2 stars
1
1 star
3
- KIKathy IsenhourAug 8, 20251.0I should have read the reviews before purchasing from Ferguson again. Our order has been messed up from the beginning. Had wrong address and person on order. The order did not arrive when stated and the order was not correct when received. We used Ferguson for our bathrooms and kitchen in 2013 and they were great. The service is not the same.
- ACAbsalon CastañedaNov 29, 20245.0They helped me
- SJSarah JordanApr 12, 20242.0As a small business owner who works diligently to provide great service to my clients, it is very discouraging to enter this large supplier. They have all the supplies I could ever need and I always try to buy locally, but the people employed there make me want to drive out of my way to the Gastonia or Charlotte locations for future needs. I guess you have to be in the good ol' boys club to be treated as a valued customer. I'm not expecting a red carpet to be rolled out for me by any means, but the people you employ are the face and attitude of your company and they set the precedent. Today, the woman who works in the showroom was ranting very loudly and rudely about a customer's expectations of a delivery. On a past occasion, this same woman was very annoyed when I walked up to her desk to ask if a mutual client's faucet could possibly be identified. Both the client and I knew it was a longshot, but was still worth asking. I don't know if she was annoyed that she had to stop scrolling through her phone or that she deemed my question to be unworthy of her time, but it was very unbecoming. I have yet to come across a single employee who is jovial or even remotely interested in the customers in the store. The two star rating is for the fact that the store is well stocked.
- AUAdmin UserApr 4, 20245.0I was having a rough day after going to three different supply stores who didn't have the valve and unions I was looking for. Ferguson employees were knowledgeable and got me everything I needed for my repair. Thank you!
- MKMark KehoeOct 20, 20221.0I’m assuming this place is for professionals only due to the rude treatment I received when I asked some questions. Very bad customer service. Do not shop here unless you know exactly what you need and don’t require any help.
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply provides quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers, specializing in wholesale plumbing supply solutions for professional contractors.
What are the regular store hours for Ferguson Plumbing Supply in Hickory, NC?
The store is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Ferguson Plumbing Supply for customer support?
You can call the main phone number at +1 828-324-8006 for assistance or reach out to their customer support at 888-222-1785 or via email at customer.support@ferguson.com during Monday to Friday, 8 a.m. to 8 p.m. EST.
Does Ferguson Plumbing Supply offer after-hours emergency delivery services?
Yes, for after-hours emergency will call and commercial water heater full-service delivery, please call (800) 217-9480.
Can I pay with a credit card and is financing available at Ferguson Plumbing Supply?
Yes, Ferguson accepts Visa, Mastercard, and American Express. Commercial financing is also offered through GreatAmerica Financial for qualified applicants.
Does Ferguson Plumbing Supply provide delivery and pickup options?
Yes, they offer delivery, in-store pickup, and curbside pickup. Same-day delivery is not available.
Where is Ferguson Plumbing Supply located in Hickory, NC?
It is located at 241 First Ave SE, Hickory, NC 28602, United States.
What nearby places can customers visit before or after their visit to Ferguson Plumbing Supply?
Customers may visit Ferguson Home and Ferguson Selection Center, both appliance stores nearby, or explore the Lyerly Full Fashioned Mill, a local landmark and shopping spot, enhancing their visit to the area.
Are there places nearby where customers can get beauty or personal care services?
Yes, nearby options include Taylored Look Salon, The Hive Hair Studio, and Pandora's Hair Salon for beauty and hair services.
How can knowing nearby community services and venues benefit customers visiting Ferguson Plumbing Supply?
Customers can access social services at Hickory Soup Kitchen and The HOPE Center, attend events at Warehouse 18 Venues, or enjoy fitness activities at Cheer Energy All-Stars, making their visit more convenient and engaging.