J & J Mechanical, Inc. has provided heating, ventilation, and air conditioning (HVAC) services for customers in eastern North Carolina since 1988. We serve communities in Craven, Lenoir, Greene, Jones, Pitt, and Wayne counties from our corporate office in Kinston, N.C. We care about your indoor comfort and the quality of the air that you breathe in your home or business. Excellent customer service is our priority. We value our customers and ensure that each job we undertake is completed to the highest technical standards and the customer’s satisfaction.
Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians and office staff.
Timeliness
Many reviews highlighted the quick response times and same-day service for urgent HVAC issues.
Technical Expertise
Technicians were frequently noted for their thorough inspections, detailed explanations, and effective problem-solving skills.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing high costs for parts and services compared to competitors.
Overall Satisfaction
The majority of reviews reflected a high level of satisfaction with the service, with many customers expressing loyalty to the company.
CS
Chereise Samuels
Oct 29, 2025
5.0
Isaiah’s my maintenance worker for today. He did an outstanding fantastic job. He was very knowledgeable for me and he even did a great job explaining everything to my husband that I couldn’t. I asked for him to come and service our heating and air as long as we have services and maintenance with J&J Mechanicals! We appreciate him.
Thank you,
Chereise Stilley
MK
Melissa K
Oct 16, 2025
5.0
John was our service tech and he was amazing! Very thorough and detailed in his work. This was a five star service!
JH
John Hunt
Oct 11, 2025
5.0
John, the technician, was very professional, knowledgeable, informative, and personable. He corrected errors made during installation and provided additional advice on care of the HVAC system.
MF
MJ Forrest
Oct 11, 2025
5.0
J&J Mechanical and their technician Isiah, exceeded all expectations when he came out to inspect my HVAC. Isiah's insight and knowledge was incredible and his customer service was the most respectful that I have seen in a while. Thank you!!
Frequently Asked Questions About J & J Mechanical, Inc.
What services does J & J Mechanical, Inc. offer?
They offer air conditioning repair and installation, heating repair, HVAC repair and installation, indoor air quality products and services, and HVAC maintenance.
What brands of HVAC equipment does J & J Mechanical, Inc. work with?
They work with Bryant brand HVAC equipment.
What areas does J & J Mechanical, Inc. serve?
They serve the communities in Craven, Lenoir, Greene, Jones, Pitt, and Wayne counties in eastern North Carolina.
Are emergency HVAC services available at J & J Mechanical, Inc.?
Yes, they offer 24/7 emergency services.
What certifications and associations does J & J Mechanical, Inc. have?
They are EPA approved and NATE (North American Technician Excellence) certified.
What are the payment options accepted by J & J Mechanical, Inc.?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Where is J & J Mechanical, Inc. located?
Their address is 2285 County Home Rd, Greenville, NC 27858, USA.
What should I know about visiting nearby Servant's Heart Christian Gifts?
You can visit Servant's Heart Christian Gifts, a local flower and gift shop, located nearby for shopping or gifts, making it convenient to combine your HVAC service visit with some local shopping.
Are there any nearby recreational or fitness places near J & J Mechanical, Inc.?
Yes, nearby you can find Arlington Park for outdoor enjoyment, and several gyms such as Fearless MMA, CrossFit Tier 1, Foundry Barbell, and Rose's Gymnastics for fitness activities before or after your visit.
What nearby facilities are available if I need to rent a truck or storage while visiting J & J Mechanical, Inc.?
Nearby options include U-Haul Storage of Greenville and Penske Truck Rental for your truck rental and storage needs, which could be useful if you're moving or need temporary storage during HVAC projects.