J & J Mechanical, Inc. has provided heating, ventilation, and air conditioning (HVAC) services for customers in eastern North Carolina since 1988. We serve communities in Craven, Lenoir, Greene, Jones, Pitt, and Wayne counties from our corporate office in Kinston, N.C. We care about your indoor comfort and the quality of the air that you breathe in your home or business. Excellent customer service is our priority. We value our customers and ensure that each job we undertake is completed to the highest technical standards and the customer’s satisfaction.
Details
Cash onlyNot available
Location
Certified by J & J Mechanical, Inc. • Mar 01, 2026
Certified by J & J Mechanical, Inc. • Mar 01, 2026
Reviews
4.8
619 reviews
5 stars
575
4 stars
22
3 stars4
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and responsiveness of the staff and technicians.
Technical Expertise
Technicians demonstrated strong knowledge and thoroughness in diagnosing and fixing HVAC issues, often providing detailed explanations to customers.
Timeliness
Many reviews highlighted the prompt service, with technicians often arriving the same day for urgent repairs.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing high costs for parts and services compared to competitors.
Overall Satisfaction
The majority of customers reported positive experiences and expressed a willingness to recommend J&J Mechanical for HVAC services.
JS
Jim Shuey
Feb 10, 2026
5.0
My tech, Allasa is very experienced in her field. Can't thank her enough.
DL
David Lott
Jan 26, 2026
5.0
Air handler blower motor failed with winter storm 3-4 days away. Diagnosed in 6 hrs after call, part obtained and installed 3 days later before storm. Prompt, efficient and Isiah answered all questions professionally!
DS
dora sumrell
Jan 22, 2026
5.0
Technician very nice , Happy with their service 😀
GS
Georgette Smith
Jan 21, 2026
5.0
Excellent service!!! Isaiah was very knowledgeable and got our heat working again.
DE
David Eaton
Jan 13, 2026
5.0
From scheduling (Kelly) to execution (Anthony), needed repairs and parts replacements were expertly handled and flawlessly executed. I'm a very happy customer and would recommend J & J Mechanical to anyone needing service for their heating and cooling system.