Hardware StoreKitchen Supply StoreWoodworking Supply Store
About us
We are an importer, manufacturer and distributor of specialty hardware and complementary products
An agent for change in a dynamic and creative industry.
Our customers – More than 110,000 customers in North America: kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, doors and windows, residential and commercial woodworkers, and hardware retailers including renovation superstores.
Our team – Over 3,000 people, close to half of whom work in marketing, sales and customer service, nearly 50% of whom are Richelieu shareholders.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.