Certified by Michael & Son Services Greensboro • Mar 01, 2026
Reviews
4.9
1,567 reviews
5 stars
1,481
4 stars
43
3 stars10
2 stars7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, being courteous, knowledgeable, and respectful towards customers and their properties.
Communication
Customers appreciated the clear explanations provided by technicians regarding issues and solutions, enhancing their understanding of the services.
Efficiency
Many reviews highlighted the prompt and efficient service provided, with technicians completing tasks quickly and effectively.
Customer Satisfaction
Overall, customers expressed high satisfaction with the service received, often mentioning their intent to use the company again.
Pricing Concerns
Some customers raised concerns about pricing, feeling certain charges were high or not adequately explained.
CS
Carole Searcy
Feb 25, 2026
4.0
The company Michael and Son is a great company to use for any of the services they offer, including plumbing. I used the company for a plumbing need although I did have a problem with one of the plumbing technicians not checking throughly into what the faucet problem really was, so Michael and Son sent out another technician at no cost (Zachary Malloy) and he was great 👍🏼 very knowledgeable of what to look for in the situation. Zachary takes his time to explain the problem and fixed it the right way. Zachary made sure everything was working properly before he left and cleaned up behind himself. My experience with Michael and Son was great and yes I will use this company again in the future.
ES
Eileen Spence
Feb 20, 2026
5.0
I used Michael and Son for the first time this week. I was very pleased. I needed to have some receptacles replaced in my living room. The tech Christian Hufton was excellent. He was very professional and explained in detail what he was doing to remedy my problem. I would recommend him in the future. My charge was higher as I bought their maintenance plan which covers electric, hvac and plumbing.
AM
Aaron Mohammed
Feb 19, 2026
5.0
Austin came out and helped my neighbor who was in need after being broken into and left in the dark. I helped my neighbor set up the appointment and needed someone to come out that weekend. We got very quick and professional service from everyone and they helped get an exception from the city to get the work done under extenuating circumstances. Was very happy with the service and for my neighbor.
SS
Siobhan Sherman
Feb 9, 2026
5.0
I had a very positive experience with Jonathan and his team. They worked as a team in very cold conditions all day until the heating and HVAC installation work was completed. I couldn’t have been more pleased to have the guys in my home!
They obviously knew exactly what they needed to do, got on with the job at hand and took pride in paying attention to the details.
They were professional, courteous and personable at every interaction. When all was done, Jonathan walked me through all the updates and safety features and explained how the new system surpassed the old one. He even explained the thermostat to me and how it works from my phone.
I feel confident that I have a trusted company that will take care of whatever is needed with my house in the future.
I highly recommend this company to provide skilled technicians.
When setting up the appointments the company sent introductions to each of the team with photos and a short bio of who were scheduled to work in my home. It was reassuring to know that the company provided that level of security to its customers.
Based on my experience, I would recommend this company as they value your safety and provide skilled professionals to get the job done!
KT
Kathie tucker
Feb 9, 2026
5.0
Another great experience with Michael & Son... Could not be happier in selecting them to service our maintenance needs. With my mother's dementia starting to advance (she is still ok to be alone for periods of time), I needed someone to take care of her when I wasn't there.
Noe was amazing! He also made sure that he talked with my mother, made her feel comfortable, made her feel as though she was just as important in the decision. Though this was a more costly repair, we could not be happier. Noe was very through in his inspection of my mother's HVAC system. He expressed his concern and his opinion on what to do. That was valuable!! It made the decision easier and we where more comfortable with our choice.
As someone being in customer service for over 25 years, customer service along with a proven approach caring for their employees is "extremely" important to me and my family. Noe and everyone at Michael & Son are phenomenal, I really couldn't ask for better... They are definitely A+++ in our book.
Frequently Asked Questions About Michael & Son Services Greensboro
What services does Michael & Son Services Greensboro provide?
Michael & Son Services Greensboro is a reliable home service company specializing in heating contracting since 1976, ready to tackle any job to your complete satisfaction.
Where is Michael & Son Services Greensboro located?
The company is located at 7341 W Friendly Ave, Greensboro, NC 27410, USA.
What are the operating hours of Michael & Son Services Greensboro?
Michael & Son Services Greensboro is open 24 hours a day, 7 days a week, allowing you to reach them any time.
How can I contact Michael & Son Services Greensboro?
You can contact them by phone at +1 336-278-1258 or visit their website at https://michaelandson.com/greensboro?utm_source= GMBlistingGreensboro&utm_medium=referral.
Does Michael & Son Services Greensboro have a social media presence?
Yes, they have a Facebook page which can be found at https://www.facebook.com/380179295486787.
What makes Michael & Son Services Greensboro dependable?
With over 40 years of experience since 1976, Michael & Son Services Greensboro offers dependable home services anytime to ensure your complete satisfaction.
Are there other related services nearby Michael & Son Services Greensboro?
Yes, nearby you'll find Michael & Son Services NC offering plumbing, HVAC, and electrical services which complement the offerings at Michael & Son Greensboro.
What nearby businesses offer complementary home services to Michael & Son Services Greensboro?
Precision Door Service of Greensboro provides garage door and window installation, which can be combined with Michael & Son's heating services for home improvement projects.
Are there nearby automotive services around Michael & Son Services Greensboro?
Nearby automotive service options include Innova Car Care for auto detailing and repairs, which can be convenient if you're visiting Michael & Son Services Greensboro and need car services.
Can customers visit other local service providers near Michael & Son Services Greensboro for additional needs?
Yes, customers can visit places like ClearDefense Pest Control for pest control services or Budget Blinds Triad for window treatments, making it easy to handle multiple home service needs in one area.
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