Certified by Master Plumbers Heating & Cooling • Feb 22, 2026
Reviews
4.5
898 reviews
5 stars
735
4 stars
47
3 stars10
2 stars9
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the technicians for their professionalism, knowledge, and thoroughness in addressing issues.
Pricing Concerns
Numerous reviews highlighted concerns about high prices and upselling tactics, with some customers feeling taken advantage of.
Customer Experience
While some customers had positive interactions, others reported poor communication and dissatisfaction with service follow-ups.
Technical Competence
Several reviews noted that while technicians were friendly, there were instances of perceived incompetence or lack of thoroughness in diagnosing issues.
KC
Kathy Craft
1 day ago
5.0
Steven and Terry were my technicians. They were very professional during their visit. Answered all of my questions and made me feel comfortable when asking. The work was done efficiently and timely. I appreciate their efforts in my heating and air needs.
CD
Cheryl Dallas
3 days ago
5.0
Robert and Logan were very knowledgeable. I appreciated that they were able to explain the entire process and inter workings of my issue. So much so, that I joined the maintenance plan.
DM
Damon Meads
Feb 13, 2026
5.0
Tee line to support recirculation loop, repair on a tub faucet, 2 whole house water filters (we have a separate building from the house). Their tech, Jordan was friendly, professional, and moved with a purpose. The experience has made me move Masters back to the top of my list for plumbing needs. I wouldn't call them terribly cheap, but every single service company has doubled or trip of their rates in the last decade, so you've got no choice.
CM
Craig Merrill
Feb 7, 2026
5.0
Steven J. Did an excellent job. He explained the service call and cost before he started, and he quickly diagnosed the problem. I really appreciate how promptly Master Plumbers responded to our service request. Very professional and well-organized company.
RW
R.J. Ward
Feb 6, 2026
1.0
I am giving them one star because they answered the phone at 6:45 on a Friday morning and had a plumber out to my father’s house the same day for a busted pipe. What really hurt was that they gave him a bill for $1,200 for a 30 minute job. The pipe was under the sink and there was no demolition that had to be done, but my dad had to pay $500 for necessary demolition. My dad is an 83 year old Vietnam Veteran that had to have water for the weekend. He had to pay the money. It’s sad that their charges are so much for such a small job!!! Do not look for them unless you have deep pockets!!!!!! So sad this is what companies have turned into!!!
Frequently Asked Questions About Master Plumbers Heating & Cooling
What services does Master Plumbers Heating & Cooling provide?
Master Plumbers Heating & Cooling offers heating, ventilation, air conditioning (HVAC) and plumbing services as an HVAC contractor and plumber.
Where is Master Plumbers Heating & Cooling located?
They are located at 4210 Beechwood Drive, Greensboro, NC 27410, United States.
What are the business hours of Master Plumbers Heating & Cooling?
The business is open Monday through Friday from 9:00 AM to 9:00 PM, and on Saturdays and Sundays from 9:00 AM to 3:00 PM.
How can I contact Master Plumbers Heating & Cooling?
You can call them at +1 336-676-5544 or email info@masterplumbersofnc.com.
What payment options does Master Plumbers Heating & Cooling accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Since when has Master Plumbers Heating & Cooling been serving the Triad area?
They have been serving the Triad area since 1999.
Which nearby restaurants can I visit before or after my appointment at Master Plumbers Heating & Cooling?
You can visit Mikhael's Cafe & Catering, an American restaurant and cafe located near Master Plumbers Heating & Cooling for dining options.
Are there any nearby health care services near Master Plumbers Heating & Cooling?
Yes, Apria Healthcare and Lindley Habilitation Services are nearby, offering home health care and personal care services.
Can nearby businesses help with event planning or professional services?
Yes, Donatoni America and Unicom Government nearby offer event planning and professional business services.
Which nearby plumbing and HVAC service providers are close to Master Plumbers Heating & Cooling?
Nearby you can find Roto-Rooter Plumbing & Water Cleanup and Hoffman Hydronics, both providing plumbing and HVAC services.
Brand Certified Facts from Master Plumbers Heating & Cooling
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Certified February 22, 2026Yext Knowledge Graph
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