Gate City Renovations

Reviews

• AB

  Anita Briggs

  Oct 14, 2025
  5.0
  They painted 2 outside storage buildings for us. Excellent prep of sanding and caulking and 2 coats of paint. We are very pleased with their work, professionalism, and promptness.
• BR

  Betsy R

  May 24, 2023
  1.0
  I called to see about roof repair and told them that contractor had indicated there were soft spots and flashing problems. Gate city told me there might be hail damage and if so, insurance might cover the cost. I was told they would try to get someone out to look at the roof but not given any time or day. Sunday afternoon, two trucks pulled up in front of the house. About 10 minutes later a guy came to the door and said they were here to check the roof for Gail damage. They said the roof looked new and asked when it was replaced. I told them I had owned the house for four years and had not had any roof work done. I also told them that the issue was a water leak from the porch that was directing water behind the siding, into the wall and damaging the interior drywall. They went up on the roof and left without telling me anything. An insurance adjuster looked at the damage and determined that flashing was missing, insufficient caulk and missing kickout caused the issue. Insurance suggested I find out who replaced the roof and contact them for repair. Turns out Gate city was the company that replaced the roof. Thursday, I called them to find out what they determined when they examined the roof because I had not heard back. I was told there was no signs of hail damage. I asked about the issue I had called about and was told they were only interested in new roof work, not repairs. I informed them that they had replaced this roof. They said they did not understand what missing flashing meant and that caulk was the homeowners responsibility. They said the installation had a 5 year warranty which was expired. They provided the number of their subcontractor that handles issues like mine and told me it would save me money to contact him directly and that he was likely to have done the work previously. U called, a child answered. I asked for a callback byg never received one. Another company looked at the damage and said the flashing wasn't done correctly, there were exposed nails, the siding was damaged during roof replacement and joints were never caulked. They also indicated that this same area had a repair attempt since the roof was replaced. The prior owners had the roof replaced two years before I purchased the home so they would have called gatecity for any issues with the new roof. I am including photos so that readers can judge the quality themselves.
• LB

  Louis Barber

  Nov 28, 2022
  5.0
  Gate City did a great job! We had a small window of time for improvements before moving into our house. Daniel and his crew knocked it out of the park!
• KE

  Kristen Easter

  Oct 29, 2022
  5.0
  Daniel and his team at Gate City always go above and beyond for their customers. There is never a long wait time before a job to be scheduled and the quality of the work is top notch. We have used them for painting as well and they get the job done very quickly with great quality and clean up.
• BC

  Bird C

  Oct 4, 2022
  5.0
  Excellent crew of professionals! Polite and on time and fast! They did a quality job on our entire home painting as well as cabinetry paint. The owner is quick to respond to questions as well. Thank you!

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