Business Details
About
PlumberWater Heater ServiceWater Heater SalesGeneral ContractorUtility ContractorDrainage ServiceSewer & Drain CleaningGrease TrapsWater Works ContractorTubs & Toilets
Today we are a diverse plumbing and construction company that handles anything from clogged toilets to multi-million dollar sewer/utility installations and medical gas projects and implementations.
Location
Hours
Reviews
3.6
82 reviews
5 stars
46
4 stars
6
3 stars
6
2 stars1
1 star
23
- CWChris WileySep 29, 20255.0They came out very fast when we told them we had a leak somewhere because of a high water bill. They checked in the house and then under the house and found the leak and repaired it and explained what happened and what they did. They are reasonably priced and polite and my overall experience with them was great. I would recommend them for any job!
- CWCharity WoolseySep 16, 20255.0The service was great and they kept their work area neat and clean. Fast and friendly experience. Extremely reasonable pricing. Definitely recommend
- MEMonica EvansSep 8, 20251.0Haven’t had any service from this company but I have had horrible experience with a few of their trucks today 10/8/2025 @ 2:42pm. We’re traveling East on Hwy 70 and THREE company trucks come riding my rear as I’m already going 65/70 in a 55mph zone. I have two of my very young children in the car and DO NOT appreciate this from your employees. Do Better
- SSShahil ShariffAug 26, 20251.0This company should not be in business. I called them to look at a septic lift station, and the technician showed up only to tell me I needed to have the septic pumped out — something they don’t even do. That should have been disclosed before scheduling the visit. Still, I gave them the benefit of the doubt and paid a third-party company to pump the septic. After two hours of struggling, their tech gave up and declared the pump broken. When I called the office to ask about next steps, I was told the “commercial department” would follow up, and that this might turn into a $10,000+ job. I waited two weeks for an official quote — with zero response from their back office. Finally, I called Precision Plumbing, who came out, pumped the septic themselves, and fixed the pump on the first visit for less than one-tenth of what Keen was trying to scare me into spending. To make matters worse, Keen still had the audacity to bill me for two hours where they accomplished nothing. Keen Plumbing is incompetent, unprofessional, and completely untrustworthy. If I could give negative stars, I would.
- CKChristina KeyJul 11, 20251.0Very rude lady that answered the phone. I tried to request service and couldn't even get a full sentence out before I got hung up on. Whoever was working mid day on 7/11/25 needs some customer service training.
Frequently Asked Questions About Keen Plumbing Company
What services does Keen Plumbing Company offer?
Keen Plumbing Company provides plumbing and construction services from clogged toilets to multi-million dollar sewer, utility installations, and medical gas projects.
Where is Keen Plumbing Company located?
Keen Plumbing Company is located at 1209 U.S. 117, Goldsboro, NC 27530, United States.
What are the business hours of Keen Plumbing Company?
Keen Plumbing Company is open Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Keen Plumbing Company?
You can contact Keen Plumbing Company by phone at +1 919-735-1920 or by email at jcasey@keenplumbing.com.
What payment methods does Keen Plumbing Company accept?
Keen Plumbing Company accepts payment by cash and check.
When was Keen Plumbing Company established?
Keen Plumbing Company was established in 1923.
What categories of services does Keen Plumbing Company specialize in?
Keen Plumbing Company specializes in plumbing, water heater service and sales, general contracting, utility contracting, drainage service, sewer & drain cleaning, grease traps, water works contracting, and tubs & toilets.
Are there any nearby libraries where I can visit before or after my visit to Keen Plumbing Company?
Yes, Pender County Library and Dallas Herring Carolina Heritage Annex of Pender County Library are nearby and great places to visit before or after your appointment.
Is there a park near Keen Plumbing Company where families can relax?
Yes, Pecan Park is close by, offering a nice outdoor area for families and visitors to enjoy before or after visiting Keen Plumbing Company.
What public government offices are located near Keen Plumbing Company that I might find useful?
Nearby government offices include the Pender County Register of Deeds - Sharon Lear Willoughby, Pender County Magistrate's Office, and Pender County Clerk Of Courts, which can be convenient for legal and administrative matters.