Premier Flooring & Design provides residential and commercial flooring installation services, hardwood refinishing, and products for your home - including floor and wall materials, rugs, and countertops - in the Garner, NC area.
Customers consistently praised the high quality of flooring installations, including LVP, hardwood, and carpet.
Customer Service
Many reviews highlighted excellent customer service, with staff being described as knowledgeable, friendly, and responsive.
Professionalism
Installers were noted for their professionalism, punctuality, and attention to detail during the installation process.
Communication
While most feedback was positive, some customers suggested improvements in communication regarding project updates and estimates.
Value for Money
Several customers mentioned reasonable pricing for the quality of work provided, making them feel satisfied with their investment.
MS
Matthew Son
3 days ago
1.0
I had a very poor experience. The quoter emailed in sick, but then someone came who seemed like they were sick.
The initial quote tried to charge tax on line items and then charged tax on top of the total - charging tax on tax.
After allowing/correcting these issues and attempting to still work with these guys, they then tried to charge an extra 3% fee for credit card payment.
Too many red flags. Cancelled the work.
KP
Kathy Price
6 days ago
5.0
The Board at Tara was very happy with the job you and your crew did.
TW
Taylor Wolfe
Nov 11, 2025
5.0
Choosing to work with Premier Flooring & Design was one of the best decisions we've made in our new home! When we moved in, we had old, worn carpet in the dining room and office. Marvin and the team were helpful, efficient, and knowledgeable about how to bring our design wishes to life at a reasonable price. They were available every step of the way to make sure we understood the process. We couldn’t be happier with the results!
JC
Jack Callisher
Nov 8, 2025
5.0
We were so impressed with Premier Flooring we wanted to let as many people know as possible. The company did a fantastic job from start to finish. Our job had some difficult issues based on how our previous tile floor had been installed many years ago. They took care of everything and more. We highly recommend Premier Flooring & Design for everyone.
LB
Liana Bruce
Oct 29, 2025
5.0
Great experience with Premier Flooring, they got our carpet replaced quickly and high-quality, at a great price.
Frequently Asked Questions About Premier Flooring & Design
What brands do you carry?
Our inventory features a diverse selection of respected flooring brands including Mohawk, Horizon William and Bird, Engineered Floor, Shaw, Titan, IFC, Leggett & Platt, Cali, Elysium, Karndean, MSI, Versatrim, UCX, Dixie Home, AMPRO, and Stanton.
What types of flooring are waterproof?
We offer several waterproof flooring options suitable for moisture-prone areas such as bathrooms, kitchens, and basements. These include luxury vinyl plank (LVP) and tile (LVT), rigid core vinyl (SPC/WPC), sheet vinyl, porcelain and ceramic tile, and waterproof laminate. For utility spaces, rubber flooring and sealed concrete provide excellent water resistance. Unlike traditional hardwood or laminate, these options are designed to withstand damage from spills, humidity, and regular use.
Do you do residential and commercial flooring?
Yes, we provide flooring solutions for both residential and commercial projects.
What types of flooring are family and pet-friendly?
For households with families and pets, we recommend laminate and tile flooring options. These materials are known for their durability and are easy to maintain, making them ideal choices for high-traffic areas and homes with active lifestyles.
What are some eco-friendly flooring options?
We offer a range of environmentally conscious flooring options. These include sustainable materials like bamboo, cork, and reclaimed hardwood, which are sourced with minimal environmental impact. Linoleum, produced from natural linseed oil, and natural stone are also eco-friendly due to their longevity and low volatile organic compound (VOC) emissions. For those seeking recycled materials, we provide options such as glass tiles or rubber flooring made from repurposed tires. These sustainable choices not only benefit the environment but also contribute to improved indoor air quality.
What types of brands does Premier Flooring & Design carry?
Premier Flooring & Design carries reputable brands including Mohawk, Horizon William and Bird, Engineered Floor, Shaw, Titan, IFC, Leggett & Platt, Cali, Elysium, Karndean, MSI, Versatrim, UCX, Dixie Home, AMPRO, and Stanton.
Which flooring options are waterproof and suitable for moisture-prone areas?
Waterproof flooring options include luxury vinyl plank (LVP), luxury vinyl tile (LVT), rigid core vinyl (SPC/WPC), sheet vinyl, porcelain and ceramic tile, waterproof laminate, rubber flooring, and sealed concrete. These are ideal for bathrooms, kitchens, basements, and utility spaces.
Does Premier Flooring & Design provide services for both residential and commercial flooring?
Yes, Premier Flooring & Design offers flooring installation services for both residential and commercial clients.
What types of flooring are recommended for families and pet owners?
Laminate and tile flooring are recommended for families and pet owners due to their durability and ease of maintenance, resisting scratches and spills effectively.
What eco-friendly flooring materials does Premier Flooring & Design offer?
They offer eco-friendly flooring options such as bamboo, cork, reclaimed hardwood, linoleum, natural stone, and flooring made from recycled materials like glass tiles and rubber from repurposed tires.
What are the store hours and pickup hours at Premier Flooring & Design?
Store hours are Monday to Friday 9:00 AM to 6:00 PM, Saturday 9:00 AM to 4:00 PM, and Sunday 9:00 AM to 2:00 PM. Pickup hours are Monday to Saturday 9:00 AM to 5:00 PM and Sunday 9:00 AM to 3:00 PM.
Does Premier Flooring & Design offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Which nearby places can help customers plan their visit or related home improvement needs?
Nearby places like Quality Air Tool provide industrial equipment, Ryder System offers truck and trailer rentals for moving flooring supplies, and Poole's Plumbing supports plumbing needs. Customers can coordinate visits or services with these businesses when planning renovation projects.
Are there nearby stores related to home improvement and contractor services?
Yes, nearby stores include Big Woods Outdoor Products, Grayt Concrete Tools & Supplies, and Simon Roofing, which can complement flooring projects with outdoor products, concrete tools, and roofing services.
How can customers use nearby transportation rental services to assist with their flooring projects?
Customers can utilize Ryder Truck Rental and STA of NC nearby for truck and trailer rentals or transportation rental services, making it easier to transport flooring materials or equipment to and from Premier Flooring & Design.