The guys showed up to fix a snow guard that was damaged from a snow fall last year. The repair was completed and ready for this years winter.
MB
mike bryan
Sep 14, 2025
5.0
First, I did a lot of work to find not just the right company, but, even more importantly, the right person. I relied on referrals, reviews, real estate agents…..I even contacted the Better Business Bureau. After several interviews I found Luke Smith at Highlander Roofing Services in Franklin, North Carolina. Our home had been heavily damaged from Hurricane Helene and we could no longer live in it. So, a ten hour round trip meant…….I have to rely on other's. Luke was that guy. So much damage was not observable until the old roof was disassembled. He helped us in so many ways……even driving to us with some larger metal samples. The constant stream of photographs with notes…..really eased the stress level. Even if I been standing there…….there is nothing I could have added. Luke’s crew are professionals…..there is a project manager ( a very sharp guy)………I’m convinced they left no stone unturned. For a job like this, I think it’s crucial to have crystal clear communication…….and Luke excelled at that. My neighbors are certainly impressed with the outcome. Anne and I could not be happier……from beginning to end. Thank you to Luke Smith….and his team at Highlander Roofing Services.
PS
Palmira Snape
Jul 1, 2025
5.0
The entire project of placing a new roof was excellent. From time a call was placed, during Helene, the inspection, ordering roofing material and transporting to our home at 4,100 feet We could not believe how smoothly such a difficult task was tackled. The placement of roof and clean up was completed in half day! This was a highly professional job and I would recommend their work with enthusiasm.
PSS ,Fines creek area,NC
LS
Linda Stiles
Jun 12, 2025
5.0
We highly recommend this company and have great respect for their work ethic. They go beyond anything expected .
AV
Amanda Vernon
May 28, 2025
5.0
After a tree strike slammed completely through the ridge of my detached garage and broke several trusses, I reached out to three different roofing companies. Highlander Roofing Services was the only one that actually showed up for the appointment and provided a solid quote. We signed the agreement, and within just a few weeks, they had a crew out tearing off the old roof.
They discovered a lot more wood damage than expected, but the team handled it quickly and professionally. By the afternoon, the entire job was done and I had a brand new roof. The whole process was smooth, efficient, and exactly what I needed after the stress of the initial damage. Highly recommend Highlander for anyone needing quality roofing work done right.
Frequently Asked Questions About Highlander Roofing Services
What types of roofs do you do?
At Highlander Roofing Services, we specialize in asphalt, cedar, metal, and synthetic roofs. Metal roofs are known for their longevity, with a typical lifespan of 40 to 80 years, as reported by State Farm. Regardless of your chosen material, our experienced team is ready to assist you. We encourage you to reach out to our skilled roofers at Highlander Roofing Services to begin your roofing project.
How much will it cost?
The cost of roofing projects can vary significantly based on the specific requirements of each job. To provide you with an accurate estimate, we offer complimentary roofing assessments. We invite you to contact us today to schedule your free estimate and begin the process.
How long does it take to complete a roofing project?
Based on our extensive experience, most roofing projects are completed within one to three days. However, the duration can be shorter or longer depending on the complexity and scope of the specific project. We recommend contacting us to discuss your particular roofing needs and receive a more precise timeline for your project.
What types of roofs does Highlander Roofing Services offer?
Highlander Roofing Services offers asphalt, cedar, metal, and synthetic roofs.
How much will a roofing project cost at Highlander Roofing Services?
Cost varies depending on the project; call today for a free estimate!
How long does a roofing project typically take to complete?
Typically, it takes one to three days to complete a roofing project, though this may vary depending on the project.
What services does Highlander Roofing Services provide?
They provide re-roofing, new roof installation, roof repairs, gutter service, and roof maintenance.
What are the business hours of Highlander Roofing Services?
They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays like Christmas and New Year's Day.
Which payment options are accepted at Highlander Roofing Services?
They accept American Express, cash, check, Discover, financing, invoice, Mastercard, traveler's checks, and Visa.
Is Highlander Roofing Services accessible for customers with disabilities?
Yes, they have wheelchair accessible parking available.
Can customers get online estimates from Highlander Roofing Services?
Yes, they offer online estimates for roofing projects.
What nearby places can I visit before or after a roofing consultation in Franklin, NC?
You can enjoy a meal at The Net Seafood Eatery or relax at Loose Leaf Tea Asylum, both nearby.
Are there local services related to home buying near Highlander Roofing Services?
Yes, there are several nearby real estate agents and agencies such as Victor Keller - Franklin NC Properties and Keller Williams Realty of Franklin, which can assist you with home purchases and inspections near your roofing projects.