Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply products. Make Ferguson your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson in Franklin, NC specialize in?
Ferguson is a leading wholesale supplier of plumbing, heating, cooling repair supplies, HVAC equipment, and provides on-site training and full-service solutions for professionals.
What are the operating hours of Ferguson in Franklin?
Ferguson is open Monday through Friday from 7:00 AM to 4:00 PM and closed on weekends and major holidays.
How can I contact customer support for ferguson.com?
You can reach customer support by phone at 888-222-1785 or email customer.support@ferguson.com during Monday to Friday, 8 a.m. to 8 p.m. EST.
Does Ferguson in Franklin offer delivery or pickup options?
Yes, Ferguson offers delivery, in-store pickup, and curbside pickup; however, same-day delivery is not provided.
What payment methods are accepted at Ferguson's online store?
Ferguson accepts Visa, Mastercard, and American Express credit cards for purchases on ferguson.com.
Can I update my email address for my ferguson.com account?
Yes, log in with your old email and update your email address in 'My Settings' under the 'My Ferguson' tab by selecting 'Manage My Info'.
Is financing available for purchases from ferguson.com?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants on ferguson.com.
What nearby places can I visit when I come to Ferguson in Franklin?
Nearby, you can visit Ferguson HVAC Supply for additional HVAC services and products, or the Ferguson Bath, Kitchen & Lighting Gallery for home improvement inspiration.
Is there convenient lodging near Ferguson in Franklin for customers from out of town?
Yes, customers can stay nearby at the Hampton Inn Franklin or Hampton by Hilton, both offering comfortable accommodations close to Ferguson.
Are there any local services or entertainment options near Ferguson in Franklin?
Yes, you can visit Franklin Skateway for entertainment or relax at beauty salons like Twisted Scissors Salon and Spa, all located near Ferguson.