Custom Door & Gate

Reviews

• JS

  James schassburger

  Feb 24, 2023
  1.0
  This company dragged their feet for weeks on a fix for my gate. After an initial assessment by Glen (tech), he said another guy named Peter would have to take a look and quote it. Peter said he would come out multiple days and never showed. Then after being pressed, he finally sent me a quote which didn’t seem to make sense as a fix for the problem. I don’t believe he ever went to see the gate to properly quote it. I decided to learn as much as I could to fix the problem myself. What they quoted would NOT have fixed the problem. They would have taken my $4,500 and then told me there was other issues. Peter even sent me a second quote (from another job) prior to me fixing it myself that said it could be as high as 10k if I went with that option! I believe the technician named Peter to be dishonest and lazy. No accountability at this company as no one in Managment has called me back. They wasted weeks of my time and their lack of follow through and communication is horrendous. Buyer beware.
• TT

  Tom

  Jan 2, 2019
  5.0
  Custom Door & Gate is the best overhead door company in the area.
• JH

  John Harnois

  Sep 26, 2018
  2.0
  These folks are contracted through Home Depot, but they do not hold up to the standards set forth in the contract they are supposed to go by. They should come out to measure and inspect within 2 days of purchase, not 20. Also they have trouble calling customers back. I do not recommend this Company.
• GB

  Glen Bass

  Nov 24, 2017
  5.0
  Do great work