Business Details
About
Equipment Rental AgencySunbelt Rentals
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Durham to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.1
81 reviews
5 stars
48
4 stars
15
3 stars
8
2 stars0
1 star
10
- TIThe InsomniacNov 24, 20251.0We rented a trencher from Sunbelt Rentals near Hillsborough for the weekend. We picked it up on Friday as instructed and were told it could be used through Sunday and returned Monday by noon. We planned our entire project around that timeline. As soon as we began using the machine, the pull-cord for the starter snapped. The equipment failed almost immediately, and because the store is closed on weekends, there was no way to get help or a replacement. Our entire project day was lost. When we returned the equipment and explained what happened, we were only given half credit. The machine failure was not caused by us. It was clearly wear and tear that should have been caught through proper inspection before renting it out. We didn’t get to complete the job we rented the equipment for, yet still ended up losing both time and money. We rented in good faith, paid for insurance, and followed the instructions. Sunbelt did not stand behind their equipment or their customers in this situation. Very disappointed in how this was handled, and we will not be renting from this location again.
- VPValerie PirtleSep 9, 20255.0The employees are super. Besides being friendly, they are very helpful and down to earth. I felt like I was dealing with old friends. I hope they know they are awesome, and, I hope they never change.
- DJDevondras JohnsonAug 17, 20255.0Good morning 🌞
- RWRon WeyersbergOct 14, 20245.0Great staff, very helpful and all around great guys. Helped with equipment choice.. and explained everything. Equipment worked perfectly. Pick up and drop off was smooth as butter Thank you all! R
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for added financial flexibility.
Is a deposit required to make a reservation at Sunbelt Rentals?
Customers without a line of credit are not required to pay a deposit. However, payment information is needed at reservation and the card is charged when picking up equipment. Credit customers may have a deposit held until equipment is returned.
Can I extend the rental period if I need to keep equipment longer?
Yes, you can contact the rental branch to extend your rental. Additional time and charges will be added to your contract and credit card as per the rental contract rates.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the location it was rented from. If you need to return it elsewhere, please call the renting store for guidance and assistance.
Does Sunbelt Rentals offer equipment delivery services?
Yes, delivery is available from their network of locations for a reasonable fee. You can specify delivery details when making a reservation and also receive notifications about delivery and pickup.
What happens if a rented tool breaks during my rental period?
Sunbelt Rentals performs inspections and servicing before rentals. If a tool malfunctions, request service via the Equipment Detail page or contact the branch to arrange repair or replacement. Rental Protection Plan is available for damage coverage.
What are the operating hours of Sunbelt Rentals in Durham, NC?
Sunbelt Rentals in Durham is open Monday to Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I find Sunbelt Rentals location or get more information online?
Visit their website at https://www.sunbeltrentals.com/location/nc/durham/equipment-tool-rentals/11/ or contact them at +1 919-383-6667 for details.
What nearby businesses can I visit when renting equipment at Sunbelt Rentals in Durham?
Nearby you can find Trademasters Services Inc for home services, Bull City Gymnastics for recreation, and Bryant-Durham Services for electrical and HVAC needs. These may complement your project or provide additional services.
Are there any nearby landmarks or cultural sites near Sunbelt Rentals in Durham?
Yes, Bennett Place—a historic landmark and museum—is near Sunbelt Rentals. Visiting it could be a rewarding activity before or after your equipment rental needs.
What recreational or fitness facilities are near Sunbelt Rentals Durham?
Bull City Gymnastics and Baseball Rebellion gyms are nearby, offering activities you could enjoy after your rental visit or while managing your projects.