DRB Homes Raleigh Division

Reviews

• SD

  Shanell Dunston

  Jan 19, 2026
  1.0
  Closed on our new built home June 2024, build by Dan Ryan Builders. LVP began chipping and peeling where the plank connects within 13 months of living in the home. Riterug only offers 1 year warranty and has denied repairs or replacing due to a long list of things to not do. My home is well maintenance, groomed, and never live with any pets. I have live in apartments, rental homes, and also have bought a couple of homes myself and NEVER HAD AN ISSUE with any of the flooring. All throughout the home the LVP is bouncy and lifting. Considering taking out a 30 year mortgage on a new built home and face to rip all the LVP flooring up due to poor installation. No way this is the same or better material that they are placing in apartments or new homes. Had a company to consult the flooring and to my luck the owner was a ex employee of Riterug and did not suggest going back with any flooring from Riterug and to consider Lowe’s or Home Depot for better quality flooring. As a wife and mother living in our family home I’m noticeably irritated, very disappointed, unsatisfied, and angry home buyer. Having to replace flooring in a new built that's less than 2 years old is unacceptable! I’m a dental clinical professional and hate to say but pulling teeth is easier than the contractor or Dan Ryan Builders taking accountability for what’s happening in our BRAND NEW HOME! Add
• JO

  jarad Obrien

  Mar 31, 2025
  5.0
  Not one to normally do reviews, but we had to for the DRB Design Center in Durham. We had our appointment with Mary today to pick out selections for our new home, and it couldn’t have been a better experience. She was amazing! She made the process not only smooth and was so insightful, but she made it exciting. Thank you so much to Mary!! We can’t wait for our new home that you helped us design!
• JH

  JoLynne Hamlet

  May 24, 2024
  1.0
  As a young family we wanted to buy a new home so we could focus on raising our kids. Unfortunately, our new home was clearly rushed to be built and has been such a headache. We’ve had multiple issues that we brought up to the home warranty company and have been told they would be addressed. After over a year those issues are not remotely resolved. We had to have a space heater in our 2 year olds room or temperature would go below 60 degrees at night exclusively in her room despite the heat in the house being set to 68 at all times in the entire house. They have come out a few times to address the issue and all we got out of it was a hole left in the wall of her room that has been open for months. We’ve also been told that several of our neighbors yards draining into ours leaving a pond was completely acceptable. After conceding that it was unacceptable we were told a drain would be installed within 2 weeks at the beginning of April and as of the end of May that still hasn’t happened. From the beginning of this process they have been impossible to get a hold of: not answering calls, having voice mail boxes that are full, firing points of contact (and not informing us until we reached out to another person at the company) and not appointing someone to over thus making us start the process over with a new person. I would recommend you use anyone other than Dan Ryan for a builder.

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