When you need heating, air conditioning, plumbing, or indoor air quality solutions, you need a company you can count on for knowledge, expertise, and exceptional customer service. Jackson & Sons has been proudly serving Eastern North Carolina since 1974. Our experienced technicians provide both residential and commercial services, focusing on comfort and energy efficiency. We look forward to helping you keep your home or business comfortable.
Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Customers appreciate the prompt response times and thorough communication throughout the service process.
Technical Expertise
Many reviews highlight the technicians' ability to diagnose and resolve issues effectively, often going above and beyond.
Overall Satisfaction
The majority of customers express high satisfaction with the service provided and recommend the company to others.
WV
Wendy Vick
4 days ago
5.0
My tech was named Daniel and he was knowledgeable about my equipment. He explained everything to me and he had a very pleasant and professional attitude. He did a great job job
SK
Sue Kearney
6 days ago
5.0
Norman came from Jackson & Sons to put in new kitchen faucet. He was very knowledgeable about anything we had questions about! Would definitely recommend him for all your plumbing needs. A+ service
MW
Morgan Winstead
Feb 18, 2026
5.0
Romario was so friendly and helpful when he came out to troubleshoot my Nest thermostat connection issue with the equipment. So quick and easy! He put on shoe covers before entering the house and went straight to work. He knew exactly what the issue was and fixed it with ease! He said on the phone he would take care of us and he absolutely did. Highly recommend!
GL
Gene Lilley
Feb 18, 2026
5.0
The plumber, Norman Abubato, did an excellent job replacing busted water piping in a very difficult and cramped crawl space. He was thorough and professional and explained what he found and the work that had to be done in a way that was very understandable.
JP
Jennifer Purdy
Feb 17, 2026
5.0
Chris and Dalton are an amazing team. They were professional and courteous. They answered every question I had and they really know their stuff. I will definitely be asking for them if I need anything done! I am super happy with their work and will recommend them to everyone!! Thanks guys!!