Business Details
About
HVAC Contractor
When you need heating, air conditioning, plumbing, or indoor air quality solutions, you need a company you can count on for knowledge, expertise, and exceptional customer service. Jackson & Sons has been proudly serving Eastern North Carolina since 1974. Our experienced technicians provide both residential and commercial services, focusing on comfort and energy efficiency. We look forward to helping you keep your home or business comfortable.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
3,433 reviews
5 stars
3,216
4 stars
126
3 stars21
2 stars17
1 star
53
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Customers appreciate the prompt response times and thorough communication throughout the service process.
Technical Expertise
Many reviews highlight the technicians' ability to diagnose issues accurately and provide effective solutions.
Overall Satisfaction
Overall, customers express high satisfaction with the services provided, often recommending the company to others.
- LBLyn Biles4 days ago5.0I am really glad I made the decision to work with Jackson and Sons. David is very knowledgeable. He took the time to explain the company's process and what to expect from the service. His precision to details is a welcoming quality that is hard to find this day and time. He's a keeper and adds quality assurance to Jackson and Sons company.
- PJPara Prince Adam JenJan 2, 20265.0The technician who came out was only here for about 10 minutes and from the time I called them at 12 and it's only 1:38 now just shows what great customer service they have and the technician explained everything to me so I am definitely warmer and happier now thanks to you guys and Allen the technician are Amazing!
- BYBill YeungDec 31, 20251.0I have a unit that's 11 years old maintained by jackson and sons. paid them nearly $1,000 per year to manage 2 units. Unit breaks down last week, they tell me the part they need to fix it isn't made anymore and said I HAD to get a new unit and gave us a quote for $10,000 got another company to come out and look and it was fixed in 20 minutes. don't trust these guys
- GGgregory gonzalezDec 31, 20255.0Had some issues in my house with the heating and called,Jackson and sons, David Sturm happened to stop by and get everything done and a very quick manner very professional and respectful. Would highly recommend this company. They get the job done with great employees and management.Thanks David🫡
- EHEleanor HinnantDec 18, 20255.0David Sturm was outstanding. He was extremely knowledgeable and took the time to thoroughly diagnose and fix my HVAC system. He provided detailed notes and clear pictures, which made it easy to understand exactly what was going on. David explained everything in a way that was straightforward and honest, and I truly felt confident in the work being done. His professionalism and attention to detail really set him apart. I highly recommend David at Jackson and Sons to anyone needing reliable and high-quality HVAC service.
Frequently Asked Questions About Jackson & Sons
What services does Jackson & Sons provide?
Jackson & Sons offers heating, air conditioning, plumbing, and indoor air quality solutions for both residential and commercial customers.
Where is Jackson & Sons located?
Jackson & Sons is located at 2308 Indian Springs Road, Dudley, NC 28333, US.
What are the operating hours of Jackson & Sons?
Jackson & Sons operates 24 hours a day, 7 days a week, every day of the week.
How can I contact Jackson & Sons for service?
You can contact Jackson & Sons by phone at +1 252-501-3579 or email at service@jacksonandsons.com.
Does Jackson & Sons have an online booking option?
Yes, you can make reservations or book services online through their website at https://jacksonandsons.com/.
Does Jackson & Sons have a presence on social media?
Yes, Jackson & Sons is on Facebook at https://www.facebook.com/160999643944775 and on Instagram with the handle @jacksonandsons74.
What language is primarily spoken by the staff at Jackson & Sons?
The staff at Jackson & Sons primarily speaks English.
Are there any nearby stores where I can shop while visiting Jackson & Sons?
Yes, Dollar General is nearby, a discount store where you can shop for various items during your visit.
What nearby attractions can I visit before or after my appointment at Jackson & Sons?
The Young-Outlaw Ranch, a farm and amusement park offering attractions and activities, is located near Jackson & Sons and makes for a great visit.
If I’m visiting Jackson & Sons and need a place to eat, are there any nearby restaurants?
Yes, Los Olivos Hot Food and Market, a Mexican restaurant, is close to Jackson & Sons for your dining needs.