Benjamin Franklin Plumbing® of Hickory

4.7
76 reviews

About

PlumberSewer & Drain CleaningSinksShowersWalk In Tubs & ShowersTubs & ToiletsWater Heater ServiceWater Heater Sales
Benjamin Franklin Plumbing is a residential and commercial service plumbing company. We repair and replace all residential and commercial plumbing also providing complete drain cleaning and repair as well. We operate 7 days a week, 24 hours a day.

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • Onsite servicesAvailable

Location

Benjamin Franklin Plumbing® of Hickory
3354 16th Ave SE Suite 205B, Conover, NC
28613, United States

Hours

Reviews

4.7
76 reviews
5 stars
68
4 stars
2
3 stars
0
2 stars
2
1 star
4
  • SL
    Shue Lo
    5 days ago
    4.0
    Good service for just an evaluation, very informative...but I couldn't go through it because it way to pricey for me
  • JJ
    Jennifer Jackson
    Jan 5, 2026
    5.0
    Michael was great to explain and take his time to make sure the job was done right on a Friday evening after 5pm. With same day service:)
  • JS
    J. Sanders
    Dec 31, 2025
    5.0
    Micheal was super helpful. He found the problem quickly and resolved it. I appreciate him and Benjamin Franklin Plumbing. Thank you.
  • PC
    Pamela Cole
    Dec 25, 2025
    5.0
    Service with a smile - Nathan Brown took time to Educate me on the root of the issue and how it could be resolved.I would highly recommend your services and the price was reasonable. Great job guys!!
  • MD
    Mike Davis
    Dec 5, 2025
    1.0
    Anyone can make mistakes. There can be miscommunication. But when someone treats a customer rudely, there is no excuse for that. My wife had bought a ventless insert to replace the one in our fireplace. The person she spoke with on the phone when she scheduled the service gave us an estimate of $500. We realize that was an "estimate" and could be more. It was made clear on that call that we were talking about the whole insert, not just gas logs. Today the rep came out. He seemed like a nice guy to start. As soon as he came in he commented that he had backup coming. A little later my wife called me out in my office and said he wanted $1300. The rep said he was told it was just gas logs. Which he did not say when he first arrived. So while my wife is on the phone, I asked the rep if there were extra connections or something. He said no just that he needs help lifting it out. Then he said he didn't know it was an insert when he walked in. I was not upset with him as I knew he was trying to do his job. However, he suddenly just says "you can get someone else to do it and rudely walked out of the house. I followed him and told him that I was not blaming him for anything but just because I asked a couple questions you suddenly make that comment and walk out. That is rude and was uncalled for. Do not call Ben Franklin Plumbing.

Frequently Asked Questions About Benjamin Franklin Plumbing® of Hickory

What services does Benjamin Franklin Plumbing® of Hickory offer?

Benjamin Franklin Plumbing® of Hickory provides residential and commercial plumbing repair and replacement, complete drain cleaning, and repair services.

What are the operating hours of Benjamin Franklin Plumbing® of Hickory?

They operate 7 days a week, 24 hours a day, meaning they are available anytime, any day.