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Welcome to Ace Home Services! Formerly known as Canella Heating and Air. While our name may have changed, our unwavering commitment to exceptional service remains unchanged. With a team of dedicated professionals, we continue to prioritize your comfort and satisfaction above all else. Rest assured, whether you've been with us for years or are just joining the family, you can expect the same outstanding service you've come to rely on. Thank you for your continued trust in us—we look forward to serving you as Ace Home Services.
Location
Hours
Reviews
4.9
1,754 reviews
5 stars
1,671
4 stars
46
3 stars5
2 stars5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, being polite, knowledgeable, and thorough in their work.
Customer Service
Customers appreciated the friendly and responsive service, with many technicians taking the time to explain issues and solutions clearly.
Efficiency
Many reviews highlighted the promptness and efficiency of service, with technicians arriving on time and completing tasks quickly.
Technical Expertise
Technicians were frequently noted for their expertise and ability to diagnose and resolve issues effectively.
- AMAnthony Moore2 days ago5.0Great reliable service by ACE Hardware Home service handling HVAC system at my house. Fast and thorough as well as on time for appointments by Michael Prince - service tech. Uniformed tech and logoed van so you know who you're dealing with immediately.
- DRDonovan Roybal2 days ago5.0My thermostat kept shutting off randomly, which is an issue when it’s below freezing outside and we wake up to the house in the 50’s. Shannon was able to diagnose and repair my issue in a timely manner!
- HHHelen3 days ago5.0Bobby was very effective checking my heat pumps. Took pictures and explained everything that he found wrong. He also gave me a quote on how much it will cost to have it fixed. Bobby was very professional with his maintenance check.
- KMKaren Miller5 days ago3.0Work was done well..although I was very surprised to have them come back next day to install faucet that I bought..here 15 minutes and it cost another $300. My fault for not asking for that estimate. I didn't think it would be included in first invoice, but the amount threw me. Lesson learned.
- TCTony CinsonDec 23, 20255.0Victore did a fantastic and efficient job of repairing our upstairs HVAC system. He is very professional and courteous. He was very friendly and clearly communicated the situation and repair strategy. He came out almost immediately on a Sunday afternoon after we smelled burning coming from the system and thankfully was able to restore our heat temporarily until the fried board could be replaced. Highly recommend Victore!
Frequently Asked Questions About Ace Hardware Home Services
What services does Ace Hardware Home Services provide?
Ace Hardware Home Services offers heating & cooling and plumbing services.
What are the working hours of Ace Hardware Home Services?
The business is open from 7:30 AM to 5:00 PM Monday through Friday and from 8:00 AM to 4:00 PM on Saturdays. It is closed on Sundays.
How can I contact Ace Hardware Home Services?
You can contact them by phone at +1 828-414-8521 or email at info.cnl@acehardwarehomeservicescorp.com.
Where is Ace Hardware Home Services located?
They are located at 1204 1st St W, Conover, NC 28613, USA.
What payment options are accepted at Ace Hardware Home Services?
They accept American Express, checks, financing options, and Mastercard.
Does Ace Hardware Home Services have an online presence where I can learn more about their company?
Yes, you can visit their website at https://www.acehardwarehomeservices.com/offices/hickory-and-denver-hvac or follow their Facebook page at https://www.facebook.com/189077337793240.
How can I schedule a service appointment with Ace Hardware Home Services?
You can book a service appointment online at https://www.acehardwarehomeservices.com/offices/hickory-and-denver-hvac/book-service.
What are some nearby places I can visit before or after my appointment at Ace Hardware Home Services?
Nearby you can visit Dollar General for discount shopping or explore Refined Roost Mercantile, a thrift and vintage store, for unique finds.
Are there furniture stores close to Ace Hardware Home Services where I can shop?
Yes, nearby furniture stores include Leathercraft, Discount Bedding and Furniture, Preferred Furniture Components, and Vanguard Furniture Co Inc.
Is there any HVAC service provider near Ace Hardware Home Services I should know about?
Yes, Canella Heating and Air Conditioning, Inc. is a nearby HVAC service provider, which is the previous name for Ace Home Services.