Brand Certified
Ferguson Waterworks
4.3(18 reviews)
Certified by Ferguson Waterworks • Apr 26, 2026
Business Details
5001 Sunset Rd, Charlotte, NC
28269, United States
Certified by Ferguson Waterworks • Apr 26, 2026
(704) 509-5901
Certified by Ferguson Waterworks • Apr 26, 2026
https://www.ferguson.com/store/nc/charlotte/waterworks-1638
Certified by Ferguson Waterworks • Apr 26, 2026
About
Certified by Ferguson Waterworks • Apr 26, 2026
Water Works ContractorIrrigation Equipment SupplierHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service. Visit your local Ferguson Waterworks in Charlotte, NC.
Location
Certified by Ferguson Waterworks • Apr 26, 2026
Hours
Certified by Ferguson Waterworks • Apr 26, 2026
Monday7:00 AM - 4:30 PM
Tuesday7:00 AM - 4:30 PM
Wednesday7:00 AM - 4:30 PM
Thursday7:00 AM - 4:30 PM
Friday7:00 AM - 4:30 PM
SaturdayClosed
SundayClosed
Reviews
4.3
18 reviews
5 stars
12
4 stars
2
3 stars
2
2 stars
2
1 star0
- ASAlex SipovichJul 31, 20255.0Unloading very fast. Nice people work here. U can stay overnight at the gate. Highly recommended. 5 stars
- CMChauncey Radcliffe MannJul 26, 20242.0Need more counter help, badly
- JBJames BrownOct 20, 20215.0Awesome person who unloaded me great service very helpful
- AEAllen EasleyDec 16, 20203.0Cannot go in to talk to anyone because of covid-19. However waited on signing for product and paying for it 10 minutes. No one was at the counter and I stood in the rain
- LRL ReiffJan 14, 20195.0Open at 7am. Plenty of room to park a semi at the gate.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What kinds of products and services does Ferguson Waterworks provide?
Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries, serving public and private water sewer authorities, utility contractors, and heavy highway contractors.
What are the regular business hours for Ferguson Waterworks in Charlotte, NC?
Ferguson Waterworks is open Monday to Friday from 7:00 AM to 4:30 PM Eastern Time and is closed on Saturdays and Sundays.
Are there any special holiday closures I should be aware of when planning my visit?
Yes, Ferguson Waterworks is closed on major holidays including November 27, December 24, December 25, December 31, and January 1.
How can I contact Ferguson Waterworks for customer support or after-hours emergency service?
You can call Ferguson Waterworks at +1 704-509-5901 during business hours, or for after-hours emergency service and commercial water heater deliveries, call 800-217-9480.
Does Ferguson Waterworks offer commercial financing options?
Yes, Ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants.
Can I pay using credit cards at Ferguson Waterworks?
Yes, Ferguson Waterworks accepts Visa, Mastercard, and American Express for product purchases.
Does Ferguson Waterworks have an online presence where I can browse products or services?
Yes, you can visit their website at https://www.ferguson.com/store/nc/charlotte/waterworks-1638 to explore their offerings and services.
What nearby businesses can I visit to complement my trip to Ferguson Waterworks?
Nearby, you can visit Ferguson Plumbing Supply for hardware and industrial equipment, or Western Union for money transfer services, providing convenient options for your business or personal needs.
Are there dining options close to Ferguson Waterworks where I can grab a meal before or after my visit?
Yes, several fast food restaurants like McDonald's, KFC, Taco Bell, Hardee's, and Wendy's are close by for quick and convenient meals.
If I need lodging nearby Ferguson Waterworks, what hotels are available in the area?
Nearby hotels include Days Inn Charlotte Northlake, Studio 6 Suites Charlotte NC-Northlake, Quality Inn & Suites, and Super 8 Charlotte / Northlake, offering accommodations close to Ferguson Waterworks.
Brand Certified Facts from Ferguson Waterworks
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Certified April 26, 2026Yext Knowledge Graph
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