At Trane Supply, we provide HVAC service professionals with solutions to help them better serve their customers. We strive to provide a seamless experience — enabling customers to be more effective, profitable and knowledgeable. We are equipped to help you answer the tough questions about your projects, and we look forward to helping you find the right solution!
We are more than just a parts store or supply house; we are where you can go for superior customer service and the technical expertise you've come to expect from Trane. Our team is committed to delivering solutions to help you meet your customers' needs and grow your business. We have the parts, supplies and replacement equipment you need, when you need it, with the knowledge to support you from start to finish.
No matter what application you are looking for or what system you are working on, we have the products and the knowledge to tackle all of your HVAC needs.
We have everything you need for installing, maintaining, servicing and enhancing your systems, from Trane® OEM replacement parts to national wholesale brands and our private-branded SF™ wholesale lines.
On 11/4/25 I ordered a part and the gentleman at the counter Instructed me that it would be ready for pick up on Friday 11/7/25. I had a job in Mooresville Friday morning that ran over, but I got on the highway and zoomed to this Trane location And made it in the door at 4:57 PM. I tried calling twice to see if I could pay for the part over the phone so I could just walk in and pick it up, but I stayed on hole several minutes each with no one coming to assist me. (Picture of phone records included) I pulled into the parking lot, which is visible from the front counter and ran up the steps and made it in the door with at least two minutes until closing. As I ran up the stairs and walked in the building. A gentleman was walking towards the door and looked back at his employee and said “ I guess it’s time to wrap it up.” I asked are tou guys closing up. He looked at me and said “yes, Looks like you’re gonna have to come in Monday!” I mainly deal with United refrigeration on Church Street. In all of my years I have never experienced this type of customer service. Especially when I have a part that’s already ordered that I just need to pick up. It’s like he took pride in telling me that I had to come back Monday. As an African American business owner I felt belittled. This was my first transaction with Trane and hopefully my last
KS
Kristopher Surber
Jul 15, 2025
5.0
I absolutely love working with these people! Great group of gentlemen that are 100% customer focused! Always a privilege to get to work with them!
Trane Supply offers a wide range of HVAC products including chemicals, coil cleaners, belts, capacitors, motors, equipment, portable cooling, residential HVAC units, unit heaters, PTACs, indoor air quality products, air filters, filter driers, flow controls, thermostats, compressors, installation supplies, tools, refrigerant, refrigerant handling, and condensate management. They carry brands like Trane, Ameristar, ServiceFirst, and SF.
What are the business hours of Trane Supply in Charlotte, NC?
Trane Supply is open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Trane Supply located in Charlotte?
Trane Supply is located at 3829 Revolution Park Drive, Charlotte, NC 28217, USA.
Can I order HVAC parts online from Trane Supply?
Yes, you can download the Trane360 app for online ordering and access to Trane Supply products.
What types of services and expertise does Trane Supply provide?
Trane Supply provides superior customer service and technical expertise for HVAC service professionals, offering solutions for installing, maintaining, servicing, and enhancing HVAC systems with OEM parts and remanufactured compressors.
What contact options are available for customers at Trane Supply?
Customers can reach Trane Supply by phone at +1 704-523-4730, toll-free at +1 800-283-4730, fax at +1 704-521-6881, or email at Charlotte@tranesupply.com.
What nearby places can I visit after shopping at Trane Supply?
Nearby places include Ellis Flooring Sales for carpet and flooring needs, Illumination Dynamics for party supplies and rentals, and Elite Flooring which offers home improvement and contractor services.
Are there truck rental services near Trane Supply in Charlotte?
Yes, Ryder Truck Rental and Ryder System, Inc. are nearby, offering gas, truck rentals, car rentals, and RV rentals, which can be helpful for transporting equipment or supplies.
Is there a recycling center close to Trane Supply?
Yes, Sonoco Recycling is nearby, providing recycling and garbage collection services that might be useful for disposing of HVAC-related materials responsibly.
What kind of suppliers and contractors are located near Trane Supply?
Nearby you can find contractors like Warco Construction Inc and Ratzlaff Construction LLC, as well as suppliers such as AmeriGas Propane, Heritage Propane, and several hardware and home improvement stores which could complement your HVAC projects.