Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for construction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Charlotte, NC to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.0
77 reviews
5 stars
42
4 stars
17
3 stars
6
2 stars1
1 star
11
- BJBruce JanickeJul 4, 20255.0Had what I needed
- BCBrett CoignardFeb 29, 20245.0Great company, great equipment, great value.
- SBStephanie BerchtNov 21, 20221.0This was the second time we rented space heaters from this company, and the second time they gave us non-working heaters. We called and they couldn't send someone to fix or replace them, so we were stuck with only one working heater for our event, out of two that we ordered (again, this is the second time this has happened). To make matters worse, we ordered these rentals to come with propane tanks, but during pick-up, they had none available. This forced us to have to buy propane tanks ourselves. This cost us more than it would've if we had just rented with Sunbelt (we paid $130 instead of the $80). Now we are stuck with two propane tanks we absolutely don't need - one of which we couldn't even use because their heater was broken. So wasteful and infuriating. At drop-off, my husband explained the situation, hoping they'd find a way to make up for the inconveniences of the extra cost of propane tanks, including one completely unused. They refunded us for the non-working heater and pretty much said we were SOL with the propane tanks. This was a really disappointing experience. I can't emphasize enough how this was the second time in a row we've had a similar issue, which is why I cannot recommend.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
To rent a tool, you need a driver's license or a government-issued photo ID and a credit or debit card for upfront payment. No extra deposit is required. You can also apply for a Commercial Credit account online for added financial flexibility.
Is a deposit required when making a reservation?
Sunbelt Rentals does not require a deposit for customers without credit lines, but payment information is needed at reservation. Credit customers have a deposit secured in their account until equipment return. Rapid Return rates are available for short rentals.
Can I keep the rented equipment longer than planned?
Yes, you can extend your rental by contacting the rental branch. Additional charges will apply based on the extended duration as per your rental contract rates.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the original rental location. If you need to return elsewhere, please contact the rental store beforehand for assistance.
Does Sunbelt Rentals offer delivery for rented equipment?
Yes, delivery is available for a reasonable fee calculated by equipment category, rental and project site location. You can specify delivery details during reservation and receive notifications via the app.
What should I do if rented equipment breaks during use?
If equipment malfunctions, request service via the Equipment Detail page in your reservation or contact the branch directly. Rental Protection Plan (RPP) is available to cover damages.
What are the operating hours of Sunbelt Rentals in Charlotte, NC?
Sunbelt Rentals is open Monday through Friday from 7:00 am to 5:00 pm and is closed on Saturdays and Sundays.
What types of equipment and services does Sunbelt Rentals provide?
Sunbelt Rentals offers a wide range of equipment including aerial work platforms, earthmoving equipment, forklifts, generators, pressure washers, and more, along with equipment training and 24/7 customer support.
How can customers visiting Sunbelt Rentals use nearby Sherwin-Williams stores?
Customers can visit Sherwin-Williams and Sherwin-Williams Commercial Paint Store nearby for paint and building supplies, making it convenient to pick up materials before or after renting equipment at Sunbelt Rentals.
What nearby automotive and truck services can support customers renting equipment from Sunbelt Rentals?
Nearby businesses such as Freightliner, Charlotte Truck Center, Excel Truck Group, Goodyear Commercial Tire and Service Center, and United Rentals offer truck repair, parts, and tire services that complement equipment rentals for construction or industrial projects.