Brand Certified
RestoPros of Charlotte
4.4(320 reviews)
Certified by RestoPros of Charlotte • Mar 01, 2026
Business Details
14301 South Lakes Drive, Charlotte, NC
28273, United States
Certified by RestoPros of Charlotte • Mar 01, 2026
(803) 280-0773
Certified by RestoPros of Charlotte • Mar 01, 2026
https://www.restopros.co/nc-charlotte/
Certified by RestoPros of Charlotte • Mar 01, 2026
About
Certified by RestoPros of Charlotte • Mar 01, 2026
Fire & Water Damage RestorationMold Removal
RestoPros of Charlotte is locally owned and on your side when disaster strikes. When water, fire, storm, or mold damage disrupts your life, our certified team of experts responds 24/7 to protect your property and guide you through every step. We work directly with your insurance company, answer your questions, and advocate for you, the property owner, throughout the restoration process. Property damage is stressful, and you deserve a team that puts your needs first. From emergency response to final steps, we restore your home and your peace of mind. Call us anytime for an inspection.
Serving Charlotte and surrounding areas.
Location
Certified by RestoPros of Charlotte • Mar 01, 2026
Hours
Certified by RestoPros of Charlotte • Mar 01, 2026
Reviews
4.4
320 reviews
5 stars
261
4 stars
6
3 stars3
2 stars
6
1 star
44
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism and courteousness of the staff, particularly Jamel, Ken, and Rob.
Communication
Customers appreciated the clear communication throughout the process, with many noting that staff explained procedures and kept them informed.
Efficiency
The team was frequently described as fast and efficient, completing jobs in a timely manner while maintaining quality.
Mixed Experiences
While many reviews were positive, there were significant complaints about incomplete work, poor follow-up, and billing issues, indicating a lack of consistency in service.
Customer Service
Several customers highlighted excellent customer service, particularly from staff like Lacey and Jacquelyn, who made the process easier.
- CLcheryl Lowe4 days ago5.0Jamel, Mike, and Amili with Restopro Restoration are great and very professional. They're very knowledgeable, took time to listen to me concerns, answer all my questions (I ask a lot of questions) and explained everything until they were sure I understood what they were doing as they removed water and black mold from my home. Thank you so much for the quick response time on Thursday 2/26/2026!
- CVCarla Valdovinos6 days ago5.0Jamel, Kamal, Dimitri did an amazing job. Communicated the entire process. They were fast an efficient. Would recommend. Thank you.
- LJLesi JonapFeb 24, 20265.0Jamel and Amili were on time, efficient and professional. No one likes having to use a company like this, but I'm glad they were recommended for us.
- BSBrandie SpitlerFeb 13, 20265.0Two very polite and professional men came to my home today to do some work , they were fast and efficient. I highly recommend resto pro! Thank you Jamel and Dimitri for your service today !
- TKTina KruthFeb 6, 20265.0Demitri and Kamal were exceptional! A+++ for their impeccable professionalism, politeness and knowledge. They explained what they were going to do today and completed exactly what they said. Extremely courteous! It’s a pleasure doing business with RestoPros. They are definitely making a bad situation much more tolerable with the confidence I feel from them. I would definitely recommend RestoPros to anyone who needs mitigation. Thanks guys!
Brand Certified Facts from RestoPros of Charlotte
RestoPros of Charlotte partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website