Business Details
About
HVAC ContractorAir Duct Cleaning ServiceAir Conditioning ContractorAir Quality ConsultantHeating Contractor
Heating & A/C repair/replacement for Residential and Commercial customers
Details
- Requires appointmentAvailable
Location
One Hour Heating & Air Conditioning of Charlotte
3030 Whitehall Park Dr Suite #1, Charlotte, NC
28273, United States
Hours
Reviews
4.8
5,797 reviews
5 stars
5,327
4 stars
211
3 stars33
2 stars31
1 star
195
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and clear communication, making customers feel comfortable and confident.
Timeliness
Many customers appreciated the prompt service, with technicians often arriving quickly and completing repairs efficiently.
Customer Service
Overall, customer service was highlighted positively, with technicians being polite, friendly, and willing to explain issues and solutions.
Mixed Experiences
Some customers reported negative experiences, particularly regarding misdiagnoses and high costs, leading to dissatisfaction with the service.
Reliability
While many praised the reliability of the service, a few customers expressed concerns about the accuracy of diagnoses and the effectiveness of repairs.
- DADanny Adams3 days ago5.0These guys were very responsive. I live out of state and needed an opinion on a unit at a rental property. An honest assessment. That's what they gave me. Communicated with me and the tenant. Took care of same day. Thanks for such great service
- MTMichele TaylorNov 16, 20255.0We received great service from Desmond Battle who did our heating system maintenance. He provided a call before the appointment and arrived on time. Very friendly personality and he took the time to check the system thoroughly. We appreciate your help!
- JLJeff LloydNov 12, 20255.0Dishon was a professional well informed gentleman. Now, installation on a new thermostat for $397.00 plus $77.00 for coming out is simple ridiculous on any level. Remember I'm only changing thermostat and not having to rewire. As any smart consumer would say, No Way. I bought a new thermostat at Lowes for $49.99. Installation is $125.00. Unfortunately I can not recommend your company moving forward. Positive side; i give your employee 5 stars.
- LRLex RileyNov 6, 20255.0NOAH OUR TECHNICIAN HAS VERY WONDERFUL CUSTOMER SERVICE HE WAS VERY PROMPT HAS A HUMBLE SPIRIT YES IT WAS A LITTLE HICCUPS WITH OUR HEAT BUT HE MADE SURE BEFORE HE LEFT HEAT WAS RUNNING PROPERLY LESSILE SET THE APPOINTMENT FOR ME SAME DAY SHE WAS VERY PROFESSIONAL AND CARING YES I WILL BE BACK TO GET MORE WORK DONE THIS MONTH AGAIN THANK YOU ALL NOAH YOU ROCK!! THANK YOU MILLER FAMILY
- GDGeorge DenningNov 1, 20251.0I just had this company come out to check my 220v receptacle behind my oven after the oven died. They quoted me on the phone $37 to come check it, and when I asked if that was the total cost she assured me that was it. After the technician checked it and turned out the receptacle was in good condition, he then said the cost would be $259. I told him that was not at all what the person who made the appointment said it would cost, and he went out to talk to his company on the phone to check. After that he was about to bring the price down to $149. He also said that weekend visits were more expensive, which was again never told to me when I booked the visit. The technician himself was super helpful, kind and efficient with his job, and I have no issue with him at all. My major issue with this company is they hide the actual price they charge until the service is rendered and you have no choice but to pay. I will never use them again, and would not recommend them to anyone else unless you want to be subject to predator pride tactics. I assumed $37 was an extremely low cost, but the service was just someone coming out, check the health of a kitchen receptacle, and being done in about 2 minutes. I have no idea how they thought the $259 would be acceptable for this service. Again, the technician himself was wonderful, but whoever schedules these visits is hiding the actual price of their services which is a major red flag.
Frequently Asked Questions About One Hour Heating & Air Conditioning of Charlotte
What services does One Hour Heating & Air Conditioning of Charlotte provide?
They offer heating and air conditioning repair and replacement services for both residential and commercial customers.
Where is One Hour Heating & Air Conditioning of Charlotte located?
They are located at 3030 Whitehall Park Dr Suite #1, Charlotte, NC 28273, USA.
What are the business hours for One Hour Heating & Air Conditioning of Charlotte?
They operate 24 hours a day, 7 days a week, every day of the week.
Do I need to make an appointment for HVAC services at One Hour Heating & Air Conditioning of Charlotte?
Yes, appointments are required for their HVAC services.
How can I contact One Hour Heating & Air Conditioning of Charlotte?
You can call them at +1 704-703-4220 or email david.fowler@onehourair.com.
Since when has One Hour Heating & Air Conditioning of Charlotte been established?
The business was established in 1971.
Are there nearby HVAC service providers close to One Hour Heating & Air Conditioning of Charlotte?
Yes, One Hour Heating & Air Conditioning of Kannapolis is a nearby HVAC service provider you can also consider.
What nearby businesses could be helpful if I am visiting One Hour Heating & Air Conditioning of Charlotte and need electrical services?
On Time Electrical, a local electrician and lighting fixtures company, is nearby and can assist with electrical needs.
Are there places near One Hour Heating & Air Conditioning of Charlotte where I could shop for home improvement supplies?
Qualitrol International, which is a nearby home improvement store, is close to One Hour Heating & Air Conditioning of Charlotte.
What category of businesses does One Hour Heating & Air Conditioning of Charlotte fall under?
They are categorized as HVAC Contractor, Air Duct Cleaning Service, Air Conditioning Contractor, Air Quality Consultant, and Heating Contractor.