Michael & Son Services Charlotte

4.7
4035 reviews
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Business Details

140 Dupree St, Charlotte, NC
28208, United States
(704) 444-0562

About

Heating Contractor
"Michael & Son is an HVAC, Plumbing & Electrical company that has been serving Alexandria, VA & the surrounding areas for the past 40 years. We are a family-owned and operated company that has been providing home and business owners with a wide variety of solutions. Our team consists of skilled plumbers and technicians who are both reliable and efficient. Whether you have a busted pipe, a broken AC unit or a furnace that is blowing cold air, our pros can get the job done right, the first time."

Location

Michael & Son Services Charlotte
140 Dupree St, Charlotte, NC
28208, United States

Hours

Reviews

4.7
4,035 reviews
5 stars
3,644
4 stars
136
3 stars
44
2 stars
44
1 star
167

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Customer Service

Customers appreciate the prompt response times and thorough communication from the technicians.

Quality of Work

The quality of service provided is frequently praised, with many customers noting thorough inspections and effective problem-solving.

Pricing Concerns

Some customers expressed concerns about pricing, feeling certain services were overpriced.
  • YS
    Yvonne Stanford
    1 day ago
    5.0
    Very polite, young man.. Answered all my questions. Did the job in a timely manner?Would highly recommend Michael and Son services.
  • FF
    Flo
    5 days ago
    5.0
    Ron was great, he was very professional. He fixed my issue. The only criticism I have is the price, I did not expect it to be as much.
  • MG
    Mary Gilmer
    Dec 26, 2025
    5.0
    I have a maintenance contract with Michael and Son and every visit was just like this past week. The service is impeccable, the technicians are friendly and thorough, and the cost is always reasonable. I'm a forever fan!
  • CC
    C Crisp
    Dec 22, 2025
    5.0
    With just a chance mention of something, Ron was able to find the source of my power issue. What I thought was the problem would have cost more to fix, so I appreciate that he said, “let’s check this first” and saw that the fix was simpler.
  • EM
    Emily Mitchell
    Dec 12, 2025
    4.0
    1st impression, impressed due to getting an appt scheduled and serviced same day! Technician #1/day 1, nice but not as knowledgeable & thorough. Mentions needing a damper at $1,400.00. Professionalism, dogging company needs to improve w/positive comments. (If your not happy there, Leave or Button thy lip.) Day 2, had appt set for a different tech to come back out, as problem still exists. Day 1 tech calls and canceled appt. Day 3, mgt technician arrives, re-checks all of what first tech did. Re-sets my thermostat by reprogramming from factory setting. SOLVES PROBLEM. NO CHARGE. Thank you Ethan for your Expertise, Knowledge, & Professionalism. I knew this company was a good one. Just have a bad egg that needs addressing.
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Frequently Asked Questions About Michael & Son Services Charlotte

What services does Michael & Son Services Charlotte provide?

Michael & Son Services Charlotte provides HVAC, plumbing, and electrical services for home and business owners.

Where is Michael & Son Services Charlotte located?

Michael & Son Services Charlotte is located at 140 Dupree St, Charlotte, NC 28208, USA.