Michael & Son Services Charlotte

4.7
3993 reviews

About

Heating Contractor
"Michael & Son is an HVAC, Plumbing & Electrical company that has been serving Alexandria, VA & the surrounding areas for the past 40 years. We are a family-owned and operated company that has been providing home and business owners with a wide variety of solutions. Our team consists of skilled plumbers and technicians who are both reliable and efficient. Whether you have a busted pipe, a broken AC unit or a furnace that is blowing cold air, our pros can get the job done right, the first time."

Location

Michael & Son Services Charlotte
140 Dupree St, Charlotte, NC
28208, United States

Hours

Reviews

4.7
3,993 reviews
5 stars
3,603
4 stars
136
3 stars
44
2 stars
44
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, knowledgeable, and professional, providing excellent customer interactions.

Quality of Work

Customers frequently commend the quality of work performed, noting thoroughness and attention to detail in various services.

Pricing Concerns

Some customers expressed concerns about high pricing for services, suggesting that costs may be perceived as excessive compared to competitors.

Timeliness

Many reviews highlight the punctuality of technicians, with prompt responses to service requests and timely arrivals for appointments.

Communication

Technicians are praised for their clear communication, explaining issues and processes effectively to customers.
  • KB
    Kimi Blaney
    3 days ago
    5.0
    From the initial inspection and consultation with Ethan, to the timely installation appointment everything was a no brainer! Then, not only did I get 2 young men, I got 2 more! The job that could have taken 2 days was done in 1! Tyler, Dylan, Khalid and Christian were all very polite, kind and professional. Kept me informed on their job and progress while continuing to keep up their hard work. I’m very impressed with Michael & Son and would highly recommend them for all your HVAC and duct work needs. A big thank you to everyone I got the privilege to work with!
  • BS
    Bruce Sherman
    4 days ago
    5.0
    Matt was polite, friendly, and knowledgeable about my Tankless Hotwater system. Reviewed the condition of my Rannai system and found everything was in good shape. He also helped me understand why we were getting hot water in the cold water line. We had an external recirculating pump keeping hot water at/near the faucets. This backed up into the cold water line. We have now shutdown this system. Everything is now works expected.
  • GG
    gene gillespie
    Nov 15, 2025
    3.0
    Excellent working with van and all over a two day project to replace my main line. I did not give 5 stars because there was poor communication on giving start time on second day. They did not get there until 1pm which means they were working till 10 pm to finish. Because it was dark they missed the cleanup of driveway and walkway. Also in the house they did not use a saw to cut concrete before removing so the edges they did not cut are all crumbled and I will need to saw cut before patching.
  • DS
    Diana Sennet-Fenn
    Nov 12, 2025
    5.0
    The plumbing expection was great was not charge. Was going to get my hot water heater flush but said it would cost $300 just to flush it and will use my water to replace the water from my house into the tank. 2 years ago I bought a brand new hot water heater from your company almost cost $4,000 plus labor. Now your are trying to charge me $300.00 for a diagnostic and a flush and this person hand will not get dirty because the diagnostic will probably be on a IPad this is a RIP OFF. Thank You
  • KN
    Kim Nash
    Nov 10, 2025
    5.0
    James came to my house to follow up on an inspection that showed higher than average CO2 levels. Well…I ended up getting a whole new system so I guess he’s pretty convincing! He was so nice to my happy dog and that goes a long way with me! Seriously…I appreciate that Michael & Son has multiple home services (Van is coming out Friday to replace 2 toilets) and they go over everything thoroughly before doing anything. I was presented with 4 options and not pressured to select the highest one. They offer 15% for members so that’s a perk, too!

Frequently Asked Questions About Michael & Son Services Charlotte

What services does Michael & Son Services Charlotte provide?

Michael & Son Services Charlotte provides HVAC, plumbing, and electrical services for home and business owners.

Where is Michael & Son Services Charlotte located?

Michael & Son Services Charlotte is located at 140 Dupree St, Charlotte, NC 28208, USA.