Brand Certified
Mad City Windows & Baths of Charlotte
4.6(218 reviews)
Certified by Mad City Windows & Baths of Charlotte • Mar 01, 2026
Business Details
2745 Whitehall Park Drive, Charlotte, NC
28273, United States
Certified by Mad City Windows & Baths of Charlotte • Mar 01, 2026
(704) 456-9053
Certified by Mad City Windows & Baths of Charlotte • Mar 01, 2026
https://madcitywindows.com/charlotte/
Certified by Mad City Windows & Baths of Charlotte • Mar 01, 2026
About
Certified by Mad City Windows & Baths of Charlotte • Mar 01, 2026
Remodeling ContractorBathroom RemodelerDouble Pane Window InstallationKitchen RemodelerDoor InstallationKitchen Planning & InstallationScreen Doors & WindowsGlass & WindowsCabinet Refacing Specialist
Location
Certified by Mad City Windows & Baths of Charlotte • Mar 01, 2026
Mad City Windows & Baths of Charlotte
2745 Whitehall Park Drive, Charlotte, NC
28273, United States
Hours
Certified by Mad City Windows & Baths of Charlotte • Mar 01, 2026
Reviews
4.6
218 reviews
5 stars
194
4 stars3
3 stars1
2 stars0
1 star
20
What are people saying?
AI-generated from recent customer reviews
Installation Quality
Many customers praised the quality of installation and workmanship, highlighting professionalism and attention to detail.
Customer Service
While some reviews noted excellent customer service, others reported aggressive sales tactics and persistent follow-up calls that were perceived as harassment.
Communication
Several customers appreciated clear communication from the installation teams, while others expressed frustration over scheduling issues and lack of timely updates.
Product Satisfaction
Overall, customers were pleased with the final results of their renovations, particularly with new showers and windows, although some reported issues post-installation.
- NSNora SmithFeb 10, 20263.0Work has NOT started at my home. My complaint was on the initial call, I specifically asked if they do work on bathroom floors. I was told YES. When the salesman came out, he said they only do the tub or shower installation. I would need to get someone else to work on the floor. This was a complete turnoff for me--that they had lied to try to make the sale. I did end up listening and choosing them but is still not satisfied with the lies that were said to me at the time of the initial call. The reps doing the initial calls need training on the service you provide so other potential clients will not receive false information.
- MMMarthaJan 28, 20264.0The install was not as I expected ,they install a damage piece on my new shower and without letting me know it was damage until they were all done and I had to inspect their work. the installers shut off the main water from the street and it broke they left without telling me that it was broken, I notice until the next day and I had to call Madcity to fixed it, they call the city because they couldn't fix it. I had to wait couple of weeks to get the new part of the shower install. they promise their installer were very professional and that we wouldn't have any issues and it seems that's all we encounter.
- GSG. SchwartzkopfJan 7, 20265.0Kitchen resurface dark to white great difference! Great crew and mgr follow up!
- DGDeborah GodfreyJan 4, 20265.0Our experience with Mad City was amazing from start to finish. We had our bathroom renovated and 3 windows replaced. The workmanship is beautiful and the workers professional.
- HGHeather GeddingsDec 17, 20255.0Greg Youngblood did an outstanding job with presentation and getting the best deal for me. Great representation!
Frequently Asked Questions About Mad City Windows & Baths of Charlotte
What services does Mad City Windows & Baths of Charlotte offer?
They offer remodeling contractor services including bathroom remodels, bathtub refinishing, double pane window installation, kitchen remodeling, door installation, kitchen planning and installation, screen doors and windows, and glass and window services.
Where is Mad City Windows & Baths of Charlotte located?
The business is located at 2745 Whitehall Park Drive, Unit 600, Charlotte, NC 28273, USA.
What are the operating hours of Mad City Windows & Baths of Charlotte?
They are open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 9:00 PM.
How can I contact Mad City Windows & Baths of Charlotte?
You can reach them by phone at +1 704-456-9053 or visit their website at https://madcitywindows.com/charlotte/.
Where can I find Mad City Windows & Baths of Charlotte on social media?
They have profiles on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter under handles madcitybathsandwindows and madcitywindows.
Are there any nearby places where I can buy home improvement supplies when visiting Mad City Windows & Baths?
Yes, nearby stores include Renuity Home of Charlotte and Moderno Porcelain Works, both of which offer home improvement products and contractor services.
What nearby businesses could be useful if I need electrical supplies during a visit to Mad City Windows & Baths?
McNaughton-McKay Electric Company has branches nearby that provide electrical supplies and retail services.
Are there any nearby landmarks or parks I could visit near Mad City Windows & Baths of Charlotte?
Yes, you can visit Whitehall Technology Park, which is a local park and wildlife sanctuary near the business.
Can I find event planning or party supplies near Mad City Windows & Baths of Charlotte?
Yes, Party Reflections, Inc and PR Design Styled Collection are nearby and offer party supply rentals and event planning services.
How can the nearby businesses help me when planning a home remodeling project with Mad City Windows & Baths?
You can collaborate with contractors like Renuity Home of Charlotte and Moderno Porcelain Works, or visit Inspired Closets nearby for countertop installation and furniture, complementing your remodeling needs.
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