Business Details
About
Remodeling ContractorBathroom RemodelerBathtub RefinishingDouble Pane Window InstallationKitchen RemodelerDoor InstallationKitchen Planning & InstallationScreen Doors & WindowsGlass & Windows
Location
Mad City Windows & Baths of Charlotte
2745 Whitehall Park Drive, Charlotte, NC
28273, United States
Hours
Reviews
4.6
213 reviews
5 stars
191
4 stars2
3 stars0
2 stars0
1 star
20
What are people saying?
AI-generated from recent customer reviews
Installation Quality
Customers consistently praised the professionalism and quality of the installation work, noting that crews were efficient, clean, and respectful of their homes.
Customer Service
Many reviews highlighted excellent customer service, with specific mentions of friendly and knowledgeable staff who addressed questions and concerns promptly.
Sales Experience
Several customers reported negative experiences with the sales process, citing aggressive follow-up calls and pressure tactics that left them feeling uncomfortable.
Communication
While many customers appreciated the communication from installers, some expressed frustration over the frequency and persistence of sales calls, indicating a need for improvement in this area.
Overall Satisfaction
Overall, customers expressed high satisfaction with their completed projects, often recommending the company for future work.
- DPDamell Parker1 day ago5.0Mad about Mad City shower replacement. Great job Mad City.
- TFteri fishbein3 days ago5.0Rueben was the best ! Great work great personality very patient and short time Install
- LFLarry FrenchNov 6, 20255.0They did a good job. Always curtious.
- GTGregory ThompsonNov 1, 20255.0Was very professional and did a job in a timely manner
- JWJeff WillhelmOct 18, 20255.0Make no mistake, bathroom upgrades are expensive, and if you have saved up the money to do one (or two in my case) you expect to get excellent service, and an excellent result. Mad City was both. The demolition and installation was professionally done, and I had no qualms about leaving the house for hours while the work was underway. I am happy as a clam at high tide!
Frequently Asked Questions About Mad City Windows & Baths of Charlotte
What services does Mad City Windows & Baths of Charlotte offer?
They offer remodeling contractor services including bathroom remodels, bathtub refinishing, double pane window installation, kitchen remodeling, door installation, kitchen planning and installation, screen doors and windows, and glass and window services.
Where is Mad City Windows & Baths of Charlotte located?
The business is located at 2745 Whitehall Park Drive, Unit 600, Charlotte, NC 28273, USA.
What are the operating hours of Mad City Windows & Baths of Charlotte?
They are open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 9:00 PM.
How can I contact Mad City Windows & Baths of Charlotte?
You can reach them by phone at +1 704-456-9053 or visit their website at https://madcitywindows.com/charlotte/.
Where can I find Mad City Windows & Baths of Charlotte on social media?
They have profiles on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter under handles madcitybathsandwindows and madcitywindows.
Are there any nearby places where I can buy home improvement supplies when visiting Mad City Windows & Baths?
Yes, nearby stores include Renuity Home of Charlotte and Moderno Porcelain Works, both of which offer home improvement products and contractor services.
What nearby businesses could be useful if I need electrical supplies during a visit to Mad City Windows & Baths?
McNaughton-McKay Electric Company has branches nearby that provide electrical supplies and retail services.
Are there any nearby landmarks or parks I could visit near Mad City Windows & Baths of Charlotte?
Yes, you can visit Whitehall Technology Park, which is a local park and wildlife sanctuary near the business.
Can I find event planning or party supplies near Mad City Windows & Baths of Charlotte?
Yes, Party Reflections, Inc and PR Design Styled Collection are nearby and offer party supply rentals and event planning services.
How can the nearby businesses help me when planning a home remodeling project with Mad City Windows & Baths?
You can collaborate with contractors like Renuity Home of Charlotte and Moderno Porcelain Works, or visit Inspired Closets nearby for countertop installation and furniture, complementing your remodeling needs.