Business Details
About
PlumberHVAC ContractorElectrician
Jim Dickerson Company is a family owned and operated business serving the Charlotte and surrounding areas. Jim, a Charlotte native, learned the plumbing trade from his father-in-law, Chester H. Creed, and worked with him for many years before starting his own company.
Jim, along with his wife Judy, formed Jim Dickerson Plumbing in 1977. What began as a one truck operation has grown steadily over the years, and today we have a large fleet of service vehicles ready to serve you.
Over the years, due to customer demand, we added Electrical and Heating and Air divisions to our company. This has allowed our thousands of customers to receive the same reliable, honest service for their Electrical and HVAC needs that they’ve become accustomed to with their Plumbing service.
Swing
In 2005, we moved to our current 11,000 square foot location. This facility includes a 7,000 square foot warehouse that allows us to stock many commonly used parts, water heaters, fixtures, and equipment which helps us in providing prompt service, even after normal business hours and on weekends.
Jim's daughters, Debbie and Angie, decided to join the company after college and they currently manage the day-to-day operations of the office, including Customer Service, Sales and Marketing, and Accounting.
If you have a Plumbing, Electrical, or Heating and Air question, or would like to schedule a service call, please call us and experience first-hand our warm, friendly customer service.
Details
- Credit cardAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
1,070 reviews
5 stars
1,020
4 stars12
3 stars4
2 stars4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Many customers praised the friendly and helpful office staff, as well as the clear communication throughout the service process.
Efficiency
Most reviews highlight the quick and efficient service provided by the technicians.
Quality of Work
Customers frequently express satisfaction with the quality of work performed, noting thorough inspections and effective repairs.
Pricing
While many found the pricing reasonable, some customers expressed concerns about unexpected charges and high hourly rates.
- JBJudy Blue2 days ago5.0David and Jack was great they Found a problem with no problem and they was very patient and very respectful I appreciate their work thank you
- SMSteve Maddox4 days ago5.0This company is easy to work with, has transparent pricing and they have a team of technicians that always put the customer first. I had a shower that was draining slow and they came out, addressed it quickly and billed appropriately for the issue. Would definitely recommend them.
- AKAllison KingNov 7, 20255.0I needed a new toilet installed and Jim Dickerson was the only company I called that could give me rates over the phone. Everyone else needed to schedule a consultation, and I really didn’t have time for that. My technician, Cooper, was super quick and efficient, and he was kind enough to haul away the old toilet. The payment process was quick and easy too - they just emailed a link. Would definitely hire them again!
- TMT MNov 3, 20251.0Overpriced and Rude!!!! $500.00 fee for a $50.00/$100.00 part!!! NOW I have to get my floors redone because no one listened or asked questions!!! I am not a plumber but I know that it would be wise to check for a clog in the cleanout pipe!!!! This company will charge a fee to come out and still charge your the service. Most company's will at least remove the service fee. I will contact Duke Energy as I do not want them to work on anything in my home. The lady I spoke with today had the nerve to say that they only fix what the customer tells them!!! I am not a plumber!!!! They are the so-called professionals!!!! The so-called plumbing manager was even worse. He kept quoting the work order that his friend wrote up. The manager even raised his voice at me. That was the final straw!! Thanks for your non-service. This repair could have been avoided had your company checked out the cleanout pump!!
- TMTonia McDougaldNov 3, 20251.0$500.00 fee for a $50.00/$100.00 part!!! NOW I have to get my floors redone because no one listened or asked questions!!! I am not a plumber but I know know that it would be wise to check for a clog in the cleanout pipe!!!! This company will charge a fee to come out and still charge your the service. Most company's will at least remove the service fee. I will contact Duke Energy as I do not want them to work on anything in my home. The lady I spoke with today had the nerve to say that they only fix what the customer tells them!!! I am not a plumber!!!! They are the so-called professionals!!!!
Frequently Asked Questions About Jim Dickerson Co
What services does Jim Dickerson Co offer?
Jim Dickerson Co offers Plumbing, Electrical, and Heating and Air services.
What are the business hours for Jim Dickerson Co?
They are open daily from 8:00 AM to 6:00 PM.
Where is Jim Dickerson Co located?
Jim Dickerson Co is located at 7832 Pence Rd, Charlotte, NC 28215, USA.
Since when has Jim Dickerson Co been in business?
Jim Dickerson Co was established in 1977 and has been serving the Charlotte area since then.
Which brands does Jim Dickerson Co work with?
They work with Bradford White and Goodman brands.
What payment options are accepted at Jim Dickerson Co?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Jim Dickerson Co provide online estimates?
Yes, they offer online estimates for their services.
What languages are spoken at Jim Dickerson Co?
English and Spanish are spoken at Jim Dickerson Co.
What nearby automotive services are available near Jim Dickerson Co?
Nearby automotive services include Lloyd's Auto Sales, Motor Tech Auto Sales Inc., Don’s Garage Automotive LLC, and Starlight CLT for repairs and sales.
Are there any nearby recreational or fitness facilities around Jim Dickerson Co?
Yes, customers can visit Get It Dunn Fitness for gym and recreational activities nearby.
What nearby religious organizations can visitors to Jim Dickerson Co find?
Nearby religious organizations include Harvest Time Christian Church, CC ElohimKids, Centro Cristiano Elohim, and One Church of Charlotte.