Jim Dickerson Co

4.9
1094 reviews

About

PlumberHVAC ContractorElectrician
Jim Dickerson Company is a family owned and operated business serving the Charlotte and surrounding areas. Jim, a Charlotte native, learned the plumbing trade from his father-in-law, Chester H. Creed, and worked with him for many years before starting his own company. Jim, along with his wife Judy, formed Jim Dickerson Plumbing in 1977. What began as a one truck operation has grown steadily over the years, and today we have a large fleet of service vehicles ready to serve you. Over the years, due to customer demand, we added Electrical and Heating and Air divisions to our company. This has allowed our thousands of customers to receive the same reliable, honest service for their Electrical and HVAC needs that they’ve become accustomed to with their Plumbing service. Swing In 2005, we moved to our current 11,000 square foot location. This facility includes a 7,000 square foot warehouse that allows us to stock many commonly used parts, water heaters, fixtures, and equipment which helps us in providing prompt service, even after normal business hours and on weekends. Jim's daughters, Debbie and Angie, decided to join the company after college and they currently manage the day-to-day operations of the office, including Customer Service, Sales and Marketing, and Accounting. If you have a Plumbing, Electrical, or Heating and Air question, or would like to schedule a service call, please call us and experience first-hand our warm, friendly customer service.

Details

  • Credit cardAvailable
  • Onsite servicesAvailable

Location

Jim Dickerson Co
7832 Pence Rd, Charlotte, NC
28215, United States

Hours

Reviews

4.9
1,094 reviews
5 stars
1,045
4 stars
13
3 stars
4
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, courteous, and knowledgeable, providing excellent service.

Efficiency

Customers frequently mention prompt service and quick resolutions to plumbing issues.

Communication

The company is praised for clear communication regarding scheduling, pricing, and service details.

Mixed Pricing Feedback

While many customers appreciate the reasonable pricing, some express concerns about high service fees and unexpected charges.

Overall Satisfaction

Most reviews reflect a high level of satisfaction with the quality of work and customer service.
  • ST
    s tnner
    4 days ago
    5.0
    Jeremy the technician was great. He was informative and quick. He advised how to adjust the pressure on my new valve among some other things. I was not told I can purchase the part to save on cost when I made the appt with a lady . Any cost savings measures is greatly appreciated. But overall, it does not take anyway from awesome service from Jeremy.
  • MC
    martha chew
    4 days ago
    5.0
    Brandon J was excellent! There were several electricalissues that were not so easy to figure out. But he continued until he found the solutions! Great job! Highly recommend!
  • SD
    Simone Davis
    4 days ago
    5.0
    Jim Dickerson Company was amazing. They replaced my water heater after I called in distress because my 20 year old tank was leaking. The technician James was professional and most importantly honest. He didn’t try to upsell me on anything and when I asked about cheaper options he gave me the pros and cons of each. I highly recommend Jim Dickerson.
  • LA
    Leighton Anderson
    Jan 2, 2026
    5.0
    Jason was great. Was able to get our main shut-off valve changed with no issues. Very professional. If any plumbing issues arise in the future we will definitely be using Jim Dickerson plumbing.
  • LL
    Lisa Lunny
    Dec 30, 2025
    5.0
    Fantastic and friendly service! They explained the problem and resolved it promptly. Will use this company again, if needed!

Frequently Asked Questions About Jim Dickerson Co

What services does Jim Dickerson Co offer?

Jim Dickerson Co offers Plumbing, Electrical, and Heating and Air services.

What are the business hours for Jim Dickerson Co?

They are open daily from 8:00 AM to 6:00 PM.