Jim Dickerson Company is a family owned and operated business serving the Charlotte and surrounding areas. Jim, a Charlotte native, learned the plumbing trade from his father-in-law, Chester H. Creed, and worked with him for many years before starting his own company.
Jim, along with his wife Judy, formed Jim Dickerson Plumbing in 1977. What began as a one truck operation has grown steadily over the years, and today we have a large fleet of service vehicles ready to serve you.
Over the years, due to customer demand, we added Electrical and Heating and Air divisions to our company. This has allowed our thousands of customers to receive the same reliable, honest service for their Electrical and HVAC needs that they’ve become accustomed to with their Plumbing service.
Swing
In 2005, we moved to our current 11,000 square foot location. This facility includes a 7,000 square foot warehouse that allows us to stock many commonly used parts, water heaters, fixtures, and equipment which helps us in providing prompt service, even after normal business hours and on weekends.
Jim's daughters, Debbie and Angie, decided to join the company after college and they currently manage the day-to-day operations of the office, including Customer Service, Sales and Marketing, and Accounting.
If you have a Plumbing, Electrical, or Heating and Air question, or would like to schedule a service call, please call us and experience first-hand our warm, friendly customer service.
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Customers appreciated the helpfulness and friendliness of both the office staff and technicians.
Efficiency
Many reviews highlighted quick response times and efficient service, with technicians completing jobs promptly.
Quality of Work
Overall, customers reported high satisfaction with the quality of work performed, often noting thoroughness and attention to detail.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling certain services were overpriced or that communication about costs could be improved.
RG
Robert Groves
6 days ago
5.0
Jason B was very nice and professional. He was knowledgeable, told me what to expect and he solved both our plumbing issues on one visit. He was on time, neat and cleaned up after himself. I couldn’t ask for more, but I got more. As we chatted, I mentioned an HVAC issue we’ve been having and next thing I know, he asked if I wanted an HVAC professional to give me a second opinion. David arrived before Jason was done and gave me a suggestion for follow up when the weather warms a bit. It was a master class in customer service.
TW
Tracy Williams
Feb 22, 2026
5.0
Dave and his asst. were very knowledgeable, very respectful, and explained what they were doing. Would recommend them for your plumbing needs
BK
Brett Kimball
Feb 20, 2026
5.0
Great service and quick repair. Jason B was very helpful. Please let him know he left his old drain bucket here. It was empty and filthy so I threw it. Thanks for all the help.
JZ
Judy Zhang
Feb 6, 2026
5.0
Jim Dickerson plumbing company has a great team.
James and Eric did an excellent job replacing my water heater. They are very professional and knowledgeable. Trina who answered my phone was very helpful, kind and lovely.
Thank you all.
SJ
Suzy Johnson
Feb 5, 2026
5.0
Brian R and Joe did a great job installing our new tankless hot water heater, hot water recirculating system and instant hot water heater in the kitchen. They were extremely thorough and detail oriented. Brian was meticulous in making sure that we achieved hot water in a much faster time at all faucets in our house. We have used Jim Dickerson Plumbing for many years. I always feel confident using them and trust their advice. Today is another example of their exceptional service and hard work! Thanks guys!
Jim Dickerson Co offers Plumbing, Electrical, and Heating and Air services.
What are the business hours for Jim Dickerson Co?
They are open daily from 8:00 AM to 6:00 PM.
Where is Jim Dickerson Co located?
Jim Dickerson Co is located at 7832 Pence Rd, Charlotte, NC 28215, USA.
Since when has Jim Dickerson Co been in business?
Jim Dickerson Co was established in 1977 and has been serving the Charlotte area since then.
Which brands does Jim Dickerson Co work with?
They work with Bradford White and Goodman brands.
What payment options are accepted at Jim Dickerson Co?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Jim Dickerson Co provide online estimates?
Yes, they offer online estimates for their services.
What languages are spoken at Jim Dickerson Co?
English and Spanish are spoken at Jim Dickerson Co.
What nearby automotive services are available near Jim Dickerson Co?
Nearby automotive services include Lloyd's Auto Sales, Motor Tech Auto Sales Inc., Don’s Garage Automotive LLC, and Starlight CLT for repairs and sales.
Are there any nearby recreational or fitness facilities around Jim Dickerson Co?
Yes, customers can visit Get It Dunn Fitness for gym and recreational activities nearby.
What nearby religious organizations can visitors to Jim Dickerson Co find?
Nearby religious organizations include Harvest Time Christian Church, CC ElohimKids, Centro Cristiano Elohim, and One Church of Charlotte.
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