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Jim Dickerson Co

4.9
(1122 reviews)

Business Details

7832 Pence Rd, Charlotte, NC
28215, United States
(704) 331-0544
https://www.jim-dickerson.com/

About

PlumberHVAC ContractorElectrician
Jim Dickerson Company is a family owned and operated business serving the Charlotte and surrounding areas. Jim, a Charlotte native, learned the plumbing trade from his father-in-law, Chester H. Creed, and worked with him for many years before starting his own company. Jim, along with his wife Judy, formed Jim Dickerson Plumbing in 1977. What began as a one truck operation has grown steadily over the years, and today we have a large fleet of service vehicles ready to serve you. Over the years, due to customer demand, we added Electrical and Heating and Air divisions to our company. This has allowed our thousands of customers to receive the same reliable, honest service for their Electrical and HVAC needs that they’ve become accustomed to with their Plumbing service. Swing In 2005, we moved to our current 11,000 square foot location. This facility includes a 7,000 square foot warehouse that allows us to stock many commonly used parts, water heaters, fixtures, and equipment which helps us in providing prompt service, even after normal business hours and on weekends. Jim's daughters, Debbie and Angie, decided to join the company after college and they currently manage the day-to-day operations of the office, including Customer Service, Sales and Marketing, and Accounting. If you have a Plumbing, Electrical, or Heating and Air question, or would like to schedule a service call, please call us and experience first-hand our warm, friendly customer service.

Details

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Location

Jim Dickerson Co
7832 Pence Rd, Charlotte, NC
28215, United States

Hours

Reviews

4.9
1,122 reviews
5 stars
1,073
4 stars
13
3 stars
4
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.

Customer Service

Customers appreciated the helpfulness and friendliness of both the office staff and technicians.

Efficiency

Many reviews highlighted quick response times and efficient service, with technicians completing jobs promptly.

Quality of Work

Overall, customers reported high satisfaction with the quality of work performed, often noting thoroughness and attention to detail.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling certain services were overpriced or that communication about costs could be improved.
  • RG
    Robert Groves
    6 days ago
    5.0
    Jason B was very nice and professional. He was knowledgeable, told me what to expect and he solved both our plumbing issues on one visit. He was on time, neat and cleaned up after himself. I couldn’t ask for more, but I got more. As we chatted, I mentioned an HVAC issue we’ve been having and next thing I know, he asked if I wanted an HVAC professional to give me a second opinion. David arrived before Jason was done and gave me a suggestion for follow up when the weather warms a bit. It was a master class in customer service.
  • TW
    Tracy Williams
    Feb 22, 2026
    5.0
    Dave and his asst. were very knowledgeable, very respectful, and explained what they were doing. Would recommend them for your plumbing needs
  • BK
    Brett Kimball
    Feb 20, 2026
    5.0
    Great service and quick repair. Jason B was very helpful. Please let him know he left his old drain bucket here. It was empty and filthy so I threw it. Thanks for all the help.
  • JZ
    Judy Zhang
    Feb 6, 2026
    5.0
    Jim Dickerson plumbing company has a great team. James and Eric did an excellent job replacing my water heater. They are very professional and knowledgeable. Trina who answered my phone was very helpful, kind and lovely. Thank you all.
  • SJ
    Suzy Johnson
    Feb 5, 2026
    5.0
    Brian R and Joe did a great job installing our new tankless hot water heater, hot water recirculating system and instant hot water heater in the kitchen. They were extremely thorough and detail oriented. Brian was meticulous in making sure that we achieved hot water in a much faster time at all faucets in our house. We have used Jim Dickerson Plumbing for many years. I always feel confident using them and trust their advice. Today is another example of their exceptional service and hard work! Thanks guys!

Frequently Asked Questions About Jim Dickerson Co

What services does Jim Dickerson Co offer?

Jim Dickerson Co offers Plumbing, Electrical, and Heating and Air services.

What are the business hours for Jim Dickerson Co?

They are open daily from 8:00 AM to 6:00 PM.

Brand Certified Facts from Jim Dickerson Co

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Certified March 01, 2026Yext Knowledge Graph
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