Integrity Heating & Cooling

Reviews

• BS

  Brett Stenhouse

  1 day ago
  1.0
  Connected with this company through their agreement with Costco. Wanted a quote to replace my HVAC. I know exactly what I need and offered to share those details with the company ahead of setting any appointment. They insisted on a 1.5-2 hour appointment so they could clearly explain everything. This company assumes all their potential customers are uninformed fools who have unlimited time to listen to their sales pitch. Go elsewhere.
• CK

  craig krivda

  6 days ago
  5.0
  We had a brand new a/c and heat furance installed today. I have used this company for over 12 years and they are great, reliable, knowledgeable. Josh did a great job in sales, explaining everything and Abraham and Demetrius the technicians did an awesome job on the installation, testing and explaining everything. Great company to work with.
• MK

  Matthew Kearns

  Feb 22, 2026
  1.0
  Called on a Saturday morning, they said they would be out before 12pm Sunday (the next day). I hadn’t heard from anyone so I called back 1:30 PM Sunday, and they wouldn’t give me a new ETA but said dispatch would call me. Another 2 hours went by, I called back again. Same story, they can’t provide ETA but dispatch would call me. I wait 1.5 hours, call again, same response. An hour after that, I get a text and email that they would come out the following day (Monday). Our heat is broken and it’s going to be 27 tonight so we had to call Morris Jenkins to come out tonight, they are already on the way. I understand Integrity is a smaller shop but the poor communication and refusal to just give us an ETA was very frustrating and had us waiting around all day and nobody showed.
• CW

  Connor Whalen

  Feb 20, 2026
  5.0
  Bryce and Corbin installed a new condenser and furnace at our house. They did a great job with the installation and explaining everything. They were very courteous and timely, overall a great experience
• CP

  chinda phommabouth

  Feb 18, 2026
  5.0
  I recently had my seasonal maintenance check-up with Tyler Johnson, and I am thoroughly impressed with his professionalism and expertise. Tyler consistently greets me with a warm smile and demonstrates a genuine commitment to excellent service. He takes the time to clearly explain any potential issues he identifies and ensures that all of my questions and concerns are addressed thoroughly. I greatly appreciate his extensive knowledge and professional demeanor. Thank you, Tyler, for your outstanding service.